West Hills Hospital & Medical Center

68%

Patients that would definitely recommend
2% lower than the national average


West Hills Hospital & Medical Center is a medical facility located in West Hills, CA. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2021, 2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

68%

Would definitely recommend
2% lower than the national average

West Hills Hospital & Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%66%

West Hills Hospital & Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Dr Viswanath is very thorough, knowledgeable and explains what he is doing.

Aug 04 2021

Review for Dr. Viswanath

Great doctor, very patient and answers all questions , all around great guy !!

Bobby B Aug 04 2021

Review for Dr. Arasheben

The appointment was quick and easy.Dr.Khodai was very nice,answered all my questions and my needs.Thank you Dr.Khodai.

Tuyet Aug 04 2021

Review for Dr. Khodai

Mario Mata Aug 03 2021

Review for Dr. Herr

Aug 01 2021

Review for Dr. Taras

Location

West Hills Hospital & Medical Center

7300 Medical Center Dr, West Hills, CA 91307

Frequently Asked Questions

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