West Hills Hospital & Medical Center

69%

Patients that would definitely recommend
1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

69%

Would definitely recommend
1% lower than the national average

West Hills Hospital & Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

West Hills Hospital & Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Torn rotator cuff November of 2015. Operated on my shoulder and it’s been great for the last four years. He’d did a great job. Thank you, Dr. Fields.

Carol Davis Jul 14 2020

Review for Dr. Fields

Very precise and always thorough; perfect prophylaxis!

Jim C. Jul 10 2020

Review for Dr. Fredericks

Sankaridevi Jul 10 2020

Review for Dr. Khodai

Experienced and knowledgeable

Lida Safavi Jul 10 2020

Review for Dr. Khodai

Christine W. Jul 09 2020

Review for Dr. Fredericks

Jul 09 2020

Review for Dr. Engelberg

couldn't have asked for a better physician

Ella C. Jul 09 2020

Review for Dr. Taqi

Dr. GLASER is very professional and very personable. His entire staff is impeccable.

Steve Restivo Jul 08 2020

Review for Dr. Glaser

Dr Frank Candela saved my life in January 2019...There are no words to express my gratitude...Smart, Kind, the best of the best??????

Tracie Schultz Jul 05 2020

Review for Dr. Candela

very clean and professional upbeat enviroment - I felt safe

John W. Jul 02 2020

Review for Dr. Fredericks

Thorough and genuinely cares about patient.

Jul 02 2020

Review for Dr. Martin

Truly an amazing Dr and thank you for giving me a second try at life living healthy and fit. His staff is amazing and customer service always great.

Jessica Jul 01 2020

Review for Dr. Lublin

BEYOND EXCELLENT. Dr. Rafidi is a TOP NOTCH Doctor, so is his staff. I had wonderful results my my angioplasty. Thank you, God, thank you dear Doctor Rafidi. May God continue to guide your hands and heart. Gratefully, Laurel C.

Laurel Carpenter Jun 30 2020

Review for Dr. Rafidi

Ashley O Jun 29 2020

Review for Dr. Rafidi

Dr. Bhagia did my hip replacement.... what an incredible surgeon. Did an amazing job and i healed in 4 weeks and back to work....compassionate, understanding and takes time with you....his staff is top notch and caring...I'd give them all 10 stars.... Barbara Savin

Barbara savin Jun 27 2020

Review for Dr. Bhagia

I really feel loved by staff and treated with care. The office managerJackie is amazing! The entire staff is amazing starting from Dr. Susan and down! I truly do not know what I would do without this office and staff! Thanks for an amazing experience! I will be recommending to all of my friends!!!!

Earnest J. Jun 25 2020

Review for Dr. Fredericks

very satisfied.

Mehrdad P. Jun 25 2020

Review for Dr. Taqi

Dr. Barkodar and his Staff are amazing! I felt super comfortable at his office and left knowing that I am in good hands. And his Telemedicine visits were very easy and convenient. Thank you Dr. Barkodar!

Shannon F. Jun 23 2020

Review for Dr. Barkodar

Fantastic surgeon, team and associates. Dr. Fontana is the MAN.

Reuben valdez Jun 22 2020

Review for Dr. Fontana

excellent

D. T. Jun 18 2020

Review for Dr. Taqi

Vladimir Zaretsky Jun 16 2020

Review for Dr. Rana

Best Service, Cleaning Experience. Safe Guards in Place made me feel comfortable getting my dental work done! They are the Best!

Beth H. Jun 15 2020

Review for Dr. Fredericks

Dr. Khodai is always professional and caring. She knows my history and why I am there. She keeps me informed of what she is doing and why. She takes the time to answer all my questions.

Cari1218 Jun 14 2020

Review for Dr. Khodai

Dr. Ehrich is the epitome of disgrace to the field of medicine.

Jun 14 2020

Review for Dr. Ehrich

Doctor Shah is kind and wI'll listen to your complaints of pain with understanding and knowledge. Great Doctor

Joyce Welsh Jun 13 2020

Review for Dr. Shah

Dr. Khodai is very caring. I would trust her with my care any day. She has great bedside manner.

Jun 13 2020

Review for Dr. Khodai

Best physician , i highly reccommend to any one

Mauricio A. Jun 11 2020

Review for Dr. Taqi

Jun 10 2020

Review for Dr. Arasheben

Always professional and friendly extremely caring with his patients he goes above and beyond.

Janet W. Jun 10 2020

Review for Dr. Taqi

Misha Jun 09 2020

Review for Dr. Ferrara

I recommend this office and the doctor. Great experience all together.

Jun 05 2020

Review for Dr. Aminpour

Amazing doctor and great office.

Jun 05 2020

Review for Dr. Aminpour

Excellent doctor. Took time to thoroughly explain my diagnosis and treatments for it.

Abbas Jun 05 2020

Review for Dr. Hirsch

She was our doctor for delivering our first and later our second. Mom recovered very well after her deliveries, very confident doctor. We hope to have a third with her.

The Dad Jun 04 2020

Review for Dr. Salehi

Jennifer M. Jun 04 2020

Review for Dr. Fredericks

She was able to get me in quickly in light of the COVID situation. I needed help and she was able to see me in a relatively short time from when I reached out.

Jun 04 2020

Review for Dr. Saifuddin

Charges interest for missed payments. I rather go to a doctor that doesn't treat us like a credit card.

Russ Jun 03 2020

Review for Dr. Danielzadeh

excellent

Miriam M. Jun 03 2020

Review for Dr. Taqi

K. M. Jun 03 2020

Review for Dr. Fredericks

I feel safe coming back to my dentist and know she always has by best interest and the staff is like family.

Doris N. Jun 02 2020

Review for Dr. Fredericks

Consultation for surgically implanting a spinal stimulator

Steve Restivo Jun 02 2020

Review for Dr. Glaser

Arin Spencer May 30 2020

Review for Dr. Saifuddin

May 30 2020

Review for Dr. Chen

I am extremely happy with Dr. Kurtz, I trust his methods, feel fortunate to have him as my personal physician.

Nadre Davani May 30 2020

Review for Dr. Kurtz

L. Horn May 29 2020

Review for Dr. Herr

the doctor taqi is very patient and a good listener. strongly recommended.

Peiqin Z. May 28 2020

Review for Dr. Taqi

May 27 2020

Review for Dr. Saifuddin

He was extremely knowledgable and patient with us all. He was responsive. We were extremely happy with the care he provided.

Kantilal P. May 27 2020

Review for Dr. Taqi

Great doctor. Appreciate her so much!

May 26 2020

Review for Dr. Khodai

Dr Olshansky is a very excellent Doctor. She takes the time to answer my questions.She listens with intent and caring. after 5 Dr not solve my problem she did it in one visit and I am filling very good all my nerve pain despair.! Thank you Dr Olshnsky!!!

Jacob Dahan May 23 2020

Review for Dr. Olshansky

Dr. Feher is caring, throughout and really cares about the patient. I have been going to him since the late 1980's and he is the gold standard as far as I am concerned.

Dorothy Pines-Iacino May 22 2020

Review for Dr. Feher

Beyond perfect! Most caring and compassionate M.D. I've ever known. Abhors needless suffering and saves lives.

Harold L. Greene May 22 2020

Review for Dr. Diehl

Dr. Saifuddin is an attentive and caring doctor. She takes time to listen to her patients and is willing to discuss all treatment options with you. She is calm, patient and never rushed. Also her office is clean and staff are friendly and attentive.

May 21 2020

Review for Dr. Saifuddin

nice and excellent care

Matt A. May 21 2020

Review for Dr. Taqi

Dr. Saifuddin and her staff have been great since day one. Moving to CA and finding a new caring psychiatrist was difficult. I've been extremely happy with Dr. Saifuddin and highly recommend her.

May 21 2020

Review for Dr. Saifuddin

May 19 2020

Review for Dr. Saifuddin

Dependable, trustworthy, explain everything very well

May 16 2020

Review for Dr. Khodai

I accidently missed my 1st appointment because of homeschooling my 3 children, working my job, and I overslept, so they refused to make another appointment and informed me to find a new pulmonologist. Thank you Dr. Ence for being human and understanding.

May 16 2020

Review for Dr. Ence

Dr Gofnung is very knowledgeable, thorough and extremely patient.

Danielle I. May 15 2020

Review for Dr. Gofnung

Monica May 14 2020

Review for Dr. Rossman

Very knowledgeable and genuinely cares

Erin May 13 2020

Review for Dr. Viswanath

Excellent visit

Myra Epstein May 12 2020

Review for Dr. Glaser

Barbara B.M. 88 years old, surgery March 19, May 12 2020

Review for Dr. Nassoura

May 12 2020

Review for Dr. Fontana

All round amazing doctor and staff. Prenatal and postnatal care was amazing. I delivered via c section at West hills hospital and Dr Khodai also performed baby's circumcision. Both baby and I are in perfect health. I will definitely be going back to Dr K for baby #2.

Olivia k May 10 2020

Review for Dr. Khodai

Sarar May 08 2020

Review for Dr. Saifuddin

very nice

May 08 2020

Review for Dr. Saifuddin

Kim Smith May 07 2020

Review for Dr. Vartivarian

Great treatment always professional and office personnel always friendly and helpful.

May 07 2020

Review for Dr. Saifuddin

Excellent doctor. My only complaint (outside of an emergency) is trying to reach Dr Jamali for non-emergency info. It may take 2-3 days before a response is rec'd from his assistant; because of being a busy practice ?, I do not know.

May 06 2020

Review for Dr. Jamali

Fardad M Serry May 05 2020

Review for Dr. Ghanem

What can I say? He is the best. Attentive, caring he always takes the time to explain and go over results.

Shira H. May 03 2020

Review for Dr. Arasheben

Not good! Not a very good bedside manner. My osteoarthritis in my thumb is worse 8 months after surgery than it was before. I am no longer able to work as an RN with newborn babies because of pain and lack of mobility and strength in my thumb. My whole career, gone!!

RN May 03 2020

Review for Dr. Viswanath

I’ve been very happy with Dr. Khodai! She is very knowledgeable, attentive and always puts me at ease with any health concerns I may have. The staff is also wonderful and quick to answer/ return calls. Highly recommend if your looking for a new obgyn!

May 02 2020

Review for Dr. Khodai

The staff and Dr. Khodai are amazing.

May 02 2020

Review for Dr. Khodai

Very kind, patient, and knowledgeable.

May 01 2020

Review for Dr. Saifuddin

Dr. Saiffudin, the practitioners, therapists and support staff are all knowledgeable, caring and compassionate. It’s a place with a well rounded approach to finding the best course for your individual needs.

May 01 2020

Review for Dr. Saifuddin

The doctor has a well rounded approach to medicine which seems to be a rarity with other doctors in the field of psychiatry.

Alec Apr 30 2020

Review for Dr. Saifuddin

Scar revision was handled effectively and efficiently. Great job, no scar recurrence.

Apr 29 2020

Review for Dr. Kryger

Dr. Saiffudin is a compassionate and holistic psychiatrist who has an expertise in people with developmental disabilities, which is a rare specialty.

Linda M Apr 29 2020

Review for Dr. Saifuddin

I wish every M.D. was as thorough and compassionate as Dr. Hershcovitch. He sets the bar on expertise. Great staff there too! Rick S. in Canoga Park

Apr 29 2020

Review for Dr. Hershcovitch

wonderful dr. nice, conscientious staff very clean office especially in these days of Covid virus

Rochelle Apr 28 2020

Review for Dr. Lee

I am treated with respect and kindness by everyone in Dr. Glaser’s Office

Disc-oh Queen Apr 28 2020

Review for Dr. Glaser

Office staff is terrible. Do not contact you when asked to do so. Have to keep calling back for conferencing with doc over phone or for answers to questions. When asked of one office assistant about mailing important correspondence, she told me she did not think she had a stamp!

Apr 25 2020

Review for Dr. Firooz

My impression of the Dr Kreitenberg,he is a very good Dr care about his patients humanly and professional, I highly recommend him to everyone, .

Maria del Carmen Lopez Apr 24 2020

Review for Dr. Kreitenberg

LS Apr 24 2020

Review for Dr. Wakslak

Apr 23 2020

Review for Dr. Bellman

We used Zoom for the tele-conference and calmly discussed my case over the past few months with great success. We discussed medication options, relaxation techniques, etc. Things are going well.

Apr 23 2020

Review for Dr. Saifuddin

Dr. Saifuddin is an excellent physician. I have been her patient for many years and highly recommend her, as she is very knowledgeable and conscientious.

Apr 23 2020

Review for Dr. Saifuddin

Debra Apr 21 2020

Review for Dr. Kalioundji

Natalie W. Apr 21 2020

Review for Dr. Saifuddin

Excellent! Diagnosed my condition accurately and cured my pain with 1 treatment. If you are in pain this is the best doctor to see!

Matt Apr 19 2020

Review for Dr. Lala

Dr. Kurtz is thorough and listens if you talk to him. He is quick in exams, but thorough if there is a problem. He responds to request using his staff effectively to accomplish the request to the best of their ability.

Apr 17 2020

Review for Dr. Kurtz

Dr. Ence is a good doctor that presents things in a straightforward manner. I feel like I am in good hands. Getting in and out at his office is pretty quick, too.

Apr 14 2020

Review for Dr. Ence

Samantha Dalton Apr 10 2020

Review for Dr. Arimie

He's an extremely caring doctor and takes his time in resolving the problem(s) I've been seeing him for approx 25 yrs

Richard Stone Apr 10 2020

Review for Dr. Schenkel

Location

West Hills Hospital & Medical Center

7300 Medical Center Dr, West Hills, CA 91307