Torrance Memorial Medical Center

85%

Patients that would definitely recommend
15% higher than the national average


Torrance Memorial Medical Center is a medical facility located in Torrance, CA. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2021, 2020, 2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

85%

Would definitely recommend
15% higher than the national average

Torrance Memorial Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Torrance Memorial Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Dr. Tong is very thorough, knowledgeable, kind, helpful, friendly and gives you his undivided attention. He is genuinely interested in you and concerned about your health issues. He listens. I really enjoyed my visit with him.

Yael Sullivan Nov 27 2020

Review for Dr. Tong

Gerry Mendez Nov 25 2020

Review for Dr. Tiberi

Thank you for everything you have done for me and my family! You are a wonderful, caring doctor who was always friendly and comforting to your patients. Keep smiling and keep doing what you do so well. You truly make a difference in the medical field with your amazing staff.

Bindhu Nov 24 2020

Review for Dr. Ragab

Farsheed Farhang Nov 24 2020

Review for Dr. Brown

He is thorough , kind and easy to talk to I'm very happy he is my GP His nurse is also great. Never had to wait long for my appt time

Debbi Frolove Nov 24 2020

Review for Dr. Yu

Location

Torrance Memorial Medical Center

3330 Lomita Blvd, Torrance, CA 90505

Frequently Asked Questions

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