San Gabriel Valley Medical Center

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

72%

Would definitely recommend
2% higher than the national average

San Gabriel Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

San Gabriel Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

He will take the time to make sure you understand your condition and what your options are.

Lassos Jul 07 2020

Review for Dr. Khilnani

Yes it’s true that most of the time you have to wait, but trust me, Dr. Askins will do his very best what ever it takes to help his patients. Kelly is great, sometimes we just have to give her a second call, but just the same, she will do what it takes to help their patients.

Manny Jun 17 2020

Review for Dr. Askins

I appreciate the attention he gave to details, noticing what other drs missed. I definitely choose him over the other eye drs I have seen

Alvina B. Jun 17 2020

Review for Dr. Latter

Dr. Kuo has a calm, professional manner. He is easy to talk to and takes time to answer questions and respond to concerns. He has a sense of humor as well , which helped me to be reassured when I met with him and discussed my health issues.

Jun 14 2020

Review for Dr. Kuo

Jun 12 2020

Review for Dr. Kuo

Nicole Avila Jun 10 2020

Review for Dr. Guinn

friendly and accuarate,

Lorie C. Jun 10 2020

Review for Dr. Latter

very reassuring for a situation erroneously diagnosed with another office.

M. A. P. Jun 10 2020

Review for Dr. Latter

It was good.

B. C. Jun 09 2020

Review for Dr. Latter

good rapport explained clearlu

Lyla A. Jun 09 2020

Review for Dr. Latter

Jennifer May 26 2020

Review for Dr. Yau

May 22 2020

Review for Dr. Lai

He lacks compassion for the patient. A very assertive, condescending person. He does not offer any alternatives other than his way or the highway. However, he does know his specialty.

David May 21 2020

Review for Dr. Zahn

Similar situation as others. Visited ER, was seen by Triage nurse only. Left before seeing doctor. Doctor sends bill for 450$ (for services not rendered) - Insurance covers bill. Doctor sends separate bill for 450$ - threatens to send to collections if not paid.

May 18 2020

Review for Dr. Agron

Denzil Ratnasoma, RPC May 06 2020

Review for Dr. Chen

Apr 30 2020

Review for Dr. Lee

WilliamR Apr 28 2020

Review for Dr. Askins

Dr. Kuo spent a lot of time with me and went over all of my concerns. Really nice and great bedside manner.

Lisa Forbes Apr 21 2020

Review for Dr. Kuo

Dr Kuo is very knowledgeable and took his time explaining my condition.

Apr 19 2020

Review for Dr. Kuo

He saved my life. Simply stated. Simply Better. Great guy with great skill. XO

Gina 45yo female sudden coronary dissection Apr 16 2020

Review for Dr. Kuo

Apr 11 2020

Review for Dr. Tay

GALLBLADDER Mar 31 2020

Review for Dr. Agron

I've seen several PCP's and specialists. By far Dr Lin is head and shoulders above the others. He really cares for patients.

Rich Mar 29 2020

Review for Dr. Lin

It was a great experience.

Birjinia Q. Mar 27 2020

Review for Dr. Latter

Easy and well prepared.

Anonymous Mar 25 2020

Review for Dr. Latter

excellent care

Williamson R. Mar 20 2020

Review for Dr. Latter

excelente experiencia con el dr. Latter. Es muy paciente te escucha y explica las cosas para que las entiendas bien

Arturo B. Mar 19 2020

Review for Dr. Latter

C. F. Mar 18 2020

Review for Dr. Latter

Very good.

Alex C. Mar 14 2020

Review for Dr. Latter

Wonderful doctor and surgeon. He fixed my retinal detachment in my right eye. I am seeing very well and can't thank Dr. Murthy enough.

JR Mar 14 2020

Review for Dr. Murthy

happy

Herman M. Mar 13 2020

Review for Dr. Latter

I likeThe way he examens me

Fibi G. Mar 12 2020

Review for Dr. Latter

Dr L knows his stuff. I'm confident to keep coming !

B. C. Mar 12 2020

Review for Dr. Latter

always excellent

M. M. Mar 12 2020

Review for Dr. Latter

A comfortable and easy eye exam.

K. M. Mar 10 2020

Review for Dr. Latter

Breenna E. Mar 10 2020

Review for Dr. Latter

excellent

Anonymous Mar 10 2020

Review for Dr. Latter

He is easy to talk to and understands my esplanations

Ean W. Mar 10 2020

Review for Dr. Latter

good

John K. Mar 09 2020

Review for Dr. Latter

love the Doctor and staff

Alberto V. Mar 07 2020

Review for Dr. Latter

always wonderful

Suzanne P. Mar 07 2020

Review for Dr. Latter

attentive and curtious

Anonymous Mar 06 2020

Review for Dr. Latter

Had a very good experience.

Anonymous Mar 06 2020

Review for Dr. Latter

very good

Chinloeun C. Mar 06 2020

Review for Dr. Latter

I was provided excellent care. All my questions were addressed. I am very happy I came here.

Lucinda S. Mar 05 2020

Review for Dr. Latter

Dr. Latter was very precise and professional during my visit. It was a very positive experience.

S. I. Mar 05 2020

Review for Dr. Latter

A nice office. Not rushed at all..

Pauline S. Mar 04 2020

Review for Dr. Latter

best ever

J. L. Mar 04 2020

Review for Dr. Latter

great!

Laurie M. Mar 04 2020

Review for Dr. Latter

He is very thourough and caring

Sherry W. Mar 03 2020

Review for Dr. Latter

satisfactory

Gorita R. Mar 03 2020

Review for Dr. Latter

Feb 29 2020

Review for Dr. Li

great

Lourdes M. Feb 29 2020

Review for Dr. Latter

buena

Hector R. Feb 29 2020

Review for Dr. Latter

He was very helpful and calm.

S. M. Feb 29 2020

Review for Dr. Latter

wonderful

B. B. Feb 28 2020

Review for Dr. Latter

Feb 27 2020

Review for Dr. Lai

Peter is the most wonderful doctor I ever met. I should have written this long time ago. My husband and I been seeing him for over 15 years. Thank you Peter for your help and patience.

Ng in CA - Feb 26 2020

Review for Dr. Chiu

wonderful

R. W. Feb 25 2020

Review for Dr. Latter

excelent

Anonymous Feb 22 2020

Review for Dr. Latter

An excellent experience every time I come...office staff and Dr. Latter...they are the best.

Christine B. Feb 22 2020

Review for Dr. Latter

Very Good

Robin H. Feb 22 2020

Review for Dr. Latter

provider his stuff well

Elizabeth H. Feb 21 2020

Review for Dr. Latter

Dr. Latter is always kind and helpful

Katherine G. Feb 21 2020

Review for Dr. Latter

First visit with Dr. Kuo and found him to be easy to talk to and ask questions. Very happy to be his patient.

Jane Kennedy Feb 21 2020

Review for Dr. Kuo

I love you guys, great job!!

Teresita B. Feb 21 2020

Review for Dr. Latter

love every minute spending with the Dr

Anonymous Feb 21 2020

Review for Dr. Latter

First visit today and we’re very happy so far. Yes, this is early in the process but I’m a firm believer in gut instinct. This feels right.

Fight Cancer Feb 20 2020

Review for Dr. Chen

Dr. Latter was very intentional and answered my questions in a way that was easy for me to understand. Overall, a great first experience for my first eye exam!

Ashley A. Feb 20 2020

Review for Dr. Latter

Dr. Latter is a patient, kind, and highly-skilled doctor! And his staff is excellent!

Christine T. Feb 19 2020

Review for Dr. Latter

I will recommend to patients who is looking for a good eye dr.

Anonymous Feb 13 2020

Review for Dr. Latter

Superb experience! Friendly and and smart

Sean S. Feb 13 2020

Review for Dr. Latter

excellent

A. S. Feb 08 2020

Review for Dr. Latter

Lots of patience, never felt rushed and really care about your wellbeing. Very nice and experienced doctor.

John W. Feb 06 2020

Review for Dr. Yau

well explained

Jocelyn F. Feb 05 2020

Review for Dr. Latter

Dr. Doane performed a couple of surgeries on me. He was fantastic! I would not go to anyone else.

Michele Lockie Feb 04 2020

Review for Dr. Doane

Feb 03 2020

Review for Dr. Owyoung

Melissa smith Feb 02 2020

Review for Dr. Li

good

Javed B. Feb 01 2020

Review for Dr. Latter

The staff and the doctor were both patient and helpful from the first time we walked in the office. Helped us answer any question we had from the beginning. Great results and great bedside manner.

Martha B. Feb 01 2020

Review for Dr. Latter

Great.

Eric M. Feb 01 2020

Review for Dr. Latter

Excellent, great listener, great personality and very knowledgable. Highly recommended.

Greg B. Feb 01 2020

Review for Dr. Latter

great

Jaaime V. Jan 31 2020

Review for Dr. Latter

was given a thourgh eye exam to find out problem. was very satified

J. J. R. Jan 31 2020

Review for Dr. Latter

great

Jonathan V. Jan 30 2020

Review for Dr. Latter

i was pleased with my visit and look forward to coming back for my annual exam

Anonymous Jan 29 2020

Review for Dr. Latter

great doctor

Kimberly J. Jan 29 2020

Review for Dr. Latter

Very bad service, unprofessional, Mr. Huy Han doesn't respect his patience.

Thuy le Jan 26 2020

Review for Dr. Han

Good

Anonymous Jan 25 2020

Review for Dr. Latter

Couldnt ask for anything else

Erik B. Jan 25 2020

Review for Dr. Latter

my son is very happy with dr.ladder because the dr. was very nice and had a lot of pacients to answer some of his questions. the dr. also reviews all results and compares with previous ones. he also explains things very well for the patient to undestand.

Jennifer R. Jan 25 2020

Review for Dr. Latter

greast

Lourdes C. Jan 24 2020

Review for Dr. Latter

Very professional and efficient.

Emmanuel A. Jan 22 2020

Review for Dr. Latter

A. I. Jan 21 2020

Review for Dr. Latter

From the first time I came in to his office not knowing what was going on with my right put at ease that I would be ok. To my diagnosis, surgery and post op. Dr Latter and his office staff have been professional, kind and caring. I am so glad I found him.

R. S. Jan 21 2020

Review for Dr. Latter

Dr. Latter was very thorough in his examination of my eyes and explained my results in great detail and provided me with visual examples so I could understand my situation in a field that I have no knowledge of. I am glad that I chose him for my eye issues.

Lawrence R. Jan 18 2020

Review for Dr. Latter

Location

San Gabriel Valley Medical Center

438 W Las Tunas Dr, San Gabriel, CA 91776