Providence Saint John's Health Center
Patients that would definitely recommend
7% higher than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
5% higher than the national average
Would definitely recommend
7% higher than the national average
Providence Saint John's Health Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Providence Saint John's Health Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Wayne Edwards Jul 29 2021
Review for Dr. Hyman
Inexperienced surgeon, scammy staff - you would be better off going to a dental college.
Jul 29 2021
Review for Dr. Aynechi
Dr. Memsic is one of the few surgeons in the country with experience removing hidradenitis suppurativa. I will remain forever grateful for her treatment of my daughter.
Charity Anderson Jul 27 2021
Review for Dr. Memsic
Dr. Fung was great - As an older "age-group" athlete, I struggled with increasing ankle pain that disrupted my ability to run. After spending nearly a year seeking a diagnosis and incurring hours of PT, Dr. Fung quickly assessed what had to be done to determine the root cause of my pain. After...
D Daigle Jul 27 2021
Review for Dr. Fung
Location
Providence Saint John's Health Center
Frequently Asked Questions
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Appreciate the staff's ability to make you feel comfortable! Well done!