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Pomona Valley Hospital Medical Center

Pomona Valley Hospital Medical Center is a medical facility located in Pomona, CA. This hospital has been recognized for Patient Safety Excellence Award™, Joint Replacement Excellence Award™, and more.

68%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

3% higher than the national average

68%

Would definitely recommend

4% higher than the national average

Pomona Valley Hospital Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Pomona Valley Hospital Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%66%

Providers

Provider Reviews

Dr. Wolday was very thorough with her questions and examination. I was confident that I was getting the best care.

LPorter Jun 11 2024

Review for Dr. Wolday

Dr. Cheung is an excellent doctor. He is super nice and knowledgeable.

Jun 11 2024

Review for Dr. Cheung

Doctor Casas listens to what you have to say, doesn't speak over you and asks questions that cover all the bases. He is a fantastic doctor.

Jun 11 2024

Review for Dr. Casas

Dr. Holstein, listens, asks questions, and treats you as a person, not just a number walking in the door.

Jun 10 2024

Review for Dr. Holstein

Being a question asker, I appreciate that Dr. Cho answers my many questions with patience and reassurance.

Jun 09 2024

Review for Dr. Cho

Location

Pomona Valley Hospital Medical Center

1798 N Garey Ave, Pomona CA 91767

CallDirections

(909) 865-9500

Frequently Asked Questions

Where is Pomona Valley Hospital Medical Center located?

Pomona Valley Hospital Medical Center is located at 1798 N Garey Ave, Pomona, CA 91767. Find other locations and directions on Healthgrades.

Has Pomona Valley Hospital Medical Center won any recent awards from Healthgrades?

Yes, Pomona Valley Hospital Medical Center has been awarded with Patient Safety Excellence Award™, Joint Replacement Excellence Award™, and Stroke Care Excellence Award™ in the past two years.

Is Pomona Valley Hospital Medical Center highly rated with patients?

68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Pomona Valley Hospital Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Pomona Valley Hospital Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Pomona Valley Hospital Medical Center profile..

How does Pomona Valley Hospital Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1798 N Garey Ave

Pomona, CA 91767

Directions

(909) 865-9500