PIH Health Downey Hospital

72%

Patients that would definitely recommend

2% higher than the national average

PIH Health Downey Hospital is a medical facility located in Downey, CA. This hospital has been recognized for Patient Safety Excellence Award™, Gastrointestinal Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022, 2021)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2024)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2022)

Superior clinical outcomes in knee and hip replacement

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site

1 rating was better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

1% higher than the national average

72%

Would definitely recommend

2% higher than the national average

PIH Health Downey Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%52%

PIH Health Downey Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

The urologist did not even ask if I have any questions, and when I asked “permission” to ask questions about my visit/health- he appeared in a hurry and annoyed. Also, I came in at around 9:40am for a 10:15 appt and I was seen by the doctor at 10:45am. Not fair.

Prostate Man Dec 01 2023

Review for Dr. Agatstein

He and his staff were very professional and helpful. I see them all as caring and understanding of our situations in preparing for surgery. This is my first surgery and I trust that all will be well.

Andrew D.L.T. Nov 30 2023

Review for Dr. Park

Had blurred vision & high eye pressures due to cataracts & glaucoma. Dr. Hsu recommend removing the cataracts & opening the canal to relieve the pressure. Had it done & seeing very well & don't have to take glaucoma drops. Thanks, Dr. Hsu,

Nov 13 2023

Review for Dr. Hsu

He detect my dad melanoma skin cancer many years ago

Sandy Nov 12 2023

Review for Dr. Blose

She was the kindest doctor we met at our hospital visit. She was very professional and intelligent.

Nov 09 2023

Review for Dr. Mohammadi

Location

PIH Health Downey Hospital

11500 Brookshire Ave, Downey CA 90241

CallDirections

(562) 904-5000

Frequently Asked Questions

Where is PIH Health Downey Hospital located?

PIH Health Downey Hospital is located at 11500 Brookshire Ave, Downey, CA 90241. Find other locations and directions on Healthgrades.

Has PIH Health Downey Hospital won any recent awards from Healthgrades?

Yes, PIH Health Downey Hospital has been awarded with Patient Safety Excellence Award™, Gastrointestinal Surgery Excellence Award™, Joint Replacement Excellence Award™, and 1 more in the past two years.

Is PIH Health Downey Hospital highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does PIH Health Downey Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at PIH Health Downey Hospital?

Phone number, appointment information, and directions can be found on Healthgrades PIH Health Downey Hospital profile..

How does PIH Health Downey Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

11500 Brookshire Ave

Downey, CA 90241

Directions

(562) 904-5000