Pacifica Hospital Of The Valley

56%

Patients that would definitely recommend
14% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10
11% lower than the national average

56%

Would definitely recommend
14% lower than the national average

Pacifica Hospital Of The Valley

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%77%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Pacifica Hospital Of The Valley

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Jul 24 2019

Review for Dr. Bahman Falakassa, MD

Dr. Khorsandi is very professional he takes the time on speaking with you and giving you the best advise on your healthcare. I appreciate the great costumer service and staff. Thank you so much for the great experience with your office.

in Los Angeles , CA - Jun 11 2019

Review for Dr. Mehdi Khorsandi, MD

Dr. Khorsandi and staff has great costumer service.Ever since I met with Dr. Khorsandi I felt very confidence on reviewing my health information. I highly recommend him.

in LOS ANGELES - May 31 2019

Review for Dr. Mehdi Khorsandi, MD

May 27 2019

Review for Dr. Nilesh Bhoot, MD

May 25 2019

Review for Dr. Billy Hour, MD

Dr. Khorsandi is a very professional doctor. He takes time with you and explain what is the best for you. I am very please with the office staff. The office is very organized and clean. I highly recommend to come and meet with the doctor gastroenterologist.

in Glendale , CA - May 24 2019

Review for Dr. Mehdi Khorsandi, MD

in Glendale, CA - May 15 2019

Review for Dr. Mehdi Khorsandi, MD

Dr. Khorsandi is a doctor that make you feel comfortable and get his trust since the moment you see him at his office. Juanita is the procedure scheduler she is very professional, caring, organize very proficient at her work . Yvonne assist us in the front office she is very professional.

in GLENDALE , CA - May 08 2019

Review for Dr. Mehdi Khorsandi, MD

Dr. Bhoot is the best! I would recommend him to anyone and everyone. He knows exactly what he is doing and gets the job done! He literally saved my life.

May 06 2019

Review for Dr. Nilesh Bhoot, MD

The clinic is very professional the best doctor had in California. If you have any Gastroenterology and Hepatologist Specialist. The office environment is clean and staff are very friendly. Please make your appointment you will not regret on the great costumer service. Great office !

in Pasadena, CA - Apr 09 2019

Review for Dr. Mehdi Khorsandi, MD

in LOS ANGELES, CA - Apr 08 2019

Review for Dr. Mehdi Khorsandi, MD

in San Dimas , CA - Mar 19 2019

Review for Dr. Mehdi Khorsandi, MD

in Glendale , CA - Mar 11 2019

Review for Dr. Mehdi Khorsandi, MD

in Los Angeles, CA - Mar 02 2019

Review for Dr. Mehdi Khorsandi, MD

The staff is so very pleasant and Dr. Khorsandi has the most wonderful bed side manner!!! I felt as a new patient that I was an old friend!! I am so very blessed to have found Dr. Khorsandi. He put all my fears to total rest!!!

in Toluca Lake, CA - Jan 31 2019

Review for Dr. Mehdi Khorsandi, MD

in Glendale , CA - Jan 29 2019

Review for Dr. Mehdi Khorsandi, MD

in pasadena, CA - Jan 21 2019

Review for Dr. Abdul Ahmady, MD

in Pacoima, CA - Jan 15 2019

Review for Dr. Mehdi Khorsandi, MD

Dr. Khorsandi es un buen doctor y recomendo que hagan una cita. Quero agradecar a Juanita, Aregnia, Edlin y Yvonne por dar buen servicio al paciente. Juanita es una persona que confirma tu cita para su procediamento y le da toda la informacion necessaria.

in Los Angeles, CA - Jan 10 2019

Review for Dr. Mehdi Khorsandi, MD

in GLENDALE, CA - Jan 10 2019

Review for Dr. Mehdi Khorsandi, MD

in Los Angeles , CA - Jan 04 2019

Review for Dr. Mehdi Khorsandi, MD

Thank you for all that you do for my daughter and her conditions! You have made such a big change in her life and even helped her through her pregnancy while her conditions were heavily active. Thank you so much Dr. Khorsandi!

Dec 11 2018

Review for Dr. Mehdi Khorsandi, MD

in Pasadena, CA - Dec 11 2018

Review for Dr. Mehdi Khorsandi, MD

in Lynwood, CA - Dec 11 2018

Review for Dr. Mehdi Khorsandi, MD

in Los Angeles - Dec 04 2018

Review for Dr. Mehdi Khorsandi, MD

in Sun Valley , CA - Nov 29 2018

Review for Dr. Mehdi Khorsandi, MD

in Pasadena, CA - Nov 09 2018

Review for Dr. Mehdi Khorsandi, MD

in Burbank, CA - Sep 13 2018

Review for Dr. Mehdi Khorsandi, MD

Is there such a thing as negative stars? Dr? Eipe should have retired a loooong time ago. Stay away. My mom saw him in the er at Pacifica Hospital?. She's 95. I think he's older. I don't think he spends time keeping current.

Aug 29 2018

Review for Dr. Joseph Eipe, MD

Dr. Bhoot is an excellent physician. He was such a great help when I was admitted to the hospital and literally assisted in saving my life. He was very attentive and followed my case even after being discharged.

in Los Angeles , CA - Jul 04 2018

Review for Dr. Nilesh Bhoot, MD

in Los Angeles , CA - Jun 27 2018

Review for Dr. Mehdi Khorsandi, MD

in CA - Jun 16 2018

Review for Dr. Mehdi Khorsandi, MD

in Los Angeles , CA - Jun 13 2018

Review for Dr. Mehdi Khorsandi, MD

in Glendale - May 11 2018

Review for Dr. Mehdi Khorsandi, MD

in Glendale CA - May 02 2018

Review for Dr. Mehdi Khorsandi, MD

So thankful for averything they.ve done for me, Juanita made my life easier and Dr. Korsshandi he is just the best... after two years sufering GERD Im feeling just great... Thank you So much

in GLENDALE CA - May 02 2018

Review for Dr. Mehdi Khorsandi, MD

in Los Angeles, CA - May 01 2018

Review for Dr. Mehdi Khorsandi, MD

Doctor is good, but you have to keep calling over and over no one answers you need to leave a message and staff never returns calls you just have to keep trying

in north hollywood, ca - Apr 22 2018

Review for Dr. Nader Armanious, MD

First visit, not long wait time, pretty much straight to the point kind of doctor. I only gave 3 stars because you can never GET THROUGH ON THE PHONE YOU LEAVE A MESSAGE A THEY NEVER CALL BACK THIS GOES ON GOR DAYS !!!!!!!

Apr 22 2018

Review for Dr. Nader Armanious, MD

in GLENDALE, CA - Apr 17 2018

Review for Dr. Mehdi Khorsandi, MD

in Sunland , CA - Apr 10 2018

Review for Dr. Mehdi Khorsandi, MD

in LOS ANGELES - Apr 04 2018

Review for Dr. Mehdi Khorsandi, MD

Dr. Khorsandi has explained all my ailments. He presented treatment options and what I need to be healthy. He staff is responsive and professional. Seems to be on the cutting edge of doctors in the valley. Hope Cha was also very thorough.

in Glendale, CA - Apr 04 2018

Review for Dr. Mehdi Khorsandi, MD

in GLENDALE - Apr 03 2018

Review for Dr. Mehdi Khorsandi, MD

in La Crescenta Ca - Mar 31 2018

Review for Dr. Nilesh Bhoot, MD

Mar 30 2018

Review for Dr. Nilesh Bhoot, MD

Mar 30 2018

Review for Dr. Mehdi Khorsandi, MD

in Mission Hills, CA - Mar 29 2018

Review for Dr. Mehdi Khorsandi, MD

in GLENDALE - Mar 28 2018

Review for Dr. Mehdi Khorsandi, MD

in Glendale - Mar 28 2018

Review for Dr. Mehdi Khorsandi, MD

Location

Pacifica Hospital Of The Valley

9449 San Fernando Rd, Sun Valley, CA 91352