Kaiser Permanente Baldwin Park Medical Center

75%

Patients that would definitely recommend
5% higher than the national average


Kaiser Permanente Baldwin Park Medical Center is a medical facility located in Baldwin Park, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America's 100 Best Hospitals Award™ (2019, 2018)

Top 2% in the nation for consistently delivering clinical quality year over year

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Pulmonary Care Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Critical Care Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Gynecologic Surgery Excellence Award™ (2017)

Superior clinical outcomes in gynecological surgery

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2017)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Kaiser Permanente Baldwin Park Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Kaiser Permanente Baldwin Park Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Nicole Avila Jun 10 2020

Review for Dr. Guinn

I had a surgery in 2013 but not results,, everytime I get pregnant in the week 7 i got a pain in the surgery part and I lost the pregnancy so NOT good after a surgery he suppose to tell me what to do about vitamins or treatments to get a great pregnancy he never said something

Apr 11 2020

Review for Dr. Saadat

I see Dr. Thai 1-2x per year for my back pain flare ups. His injections are very effective in taking the edge of the severe pain. They allow me to have my life back & I can resume my home exercises.

Greg N. Mar 11 2020

Review for Dr. Thai

He was very nice doctor who explains everything in detail.

Mar 11 2020

Review for Dr. Shin

Thank you Dr Aharonian for helping Larry. We’re hoping with the new stent you placed and a better diet he’ll recover and not need anymore Cardiac procedures. It’s up to him now??

Peggy Sallows Mar 05 2020

Review for Dr. Aharonian

Great doctor!

Jan 24 2020

Review for Dr. De La Merced

Norma Garcia Jan 11 2020

Review for Dr. Saadat

Dr. K has been my husband Orthopedic doctor since 2005. My husband knee, hip surgery were performed by Dr. K, successful, and Dr. K's charisma, professionalism, and patient care is amazing...Trustworthy,

Sep 04 2019

Review for Dr. Khachatourians

Aug 31 2019

Review for Dr. Hernandez

Outstanding, friendly, professional, always welcome you with caring smile. Dr. Paul always shows that he care about you and your health. I am so happy to have Dr. Paul as my Family Doctor.

Jesse Ash Jul 29 2019

Review for Dr. Paul

Jul 21 2019

Review for Dr. Saadat

Dr Nandan has taken great care and spent extra time with my mother to make sure she was correctly diagnosed. He is also very supportive my mothers care givers. He sets a great example for how all Kaiser doctors should treat their patients.

Jenny in NC - Jun 07 2019

Review for Dr. Nandakumaran

Christine Mckenzie in Hemet, CA - May 22 2019

Review for Dr. Saadat

May 07 2019

Review for Dr. Guinn

Apr 17 2019

Review for Dr. Miao

I was seen today. Doctor looked up my history prior to seeing me. He knew my history and how to address my concerns. He took his time to explain and outline treatment plan. He’s very professional and friendly. I definitely recommend him.

Apr 10 2019

Review for Dr. Miao

Dr Khanna has completely replaced both of my knees in the last 6 months. He is highly qualified and I would have no hesitation to have the doctor work on me or my family. My knees feel better and function better than in the last decade. Dr Khanna is an excellant and gifted surgeon.

Apr 04 2019

Review for Dr. Khanna

Had a great experience and have a healthy baby! Will be going back next year! Thank you Dr Saadat??????

Bakersfield, CA - Mar 31 2019

Review for Dr. Saadat

He replaced both knees. Very professional but yet caring. He understood pain yet in his quiet matter would keep pushing me to walk. He is definitely an asset to Baldwin Park.

Mina Spencer in West Covina, CA - Feb 18 2019

Review for Dr. Khanna

Deanine Gallegos in Rowland Heights , CA - Jul 18 2018

Review for Dr. Nandakumaran

Jodie Peebles in SAN DIEGO, CA - Jun 29 2018

Review for Dr. Saadat

I hope Dr. Thai educates those at Fontana Kaiser his ethics, care and compassion values. Congratulations on your new position Dr. Thai!

Denise in CA - May 19 2018

Review for Dr. Thai

WEST COVINA - Feb 17 2018

Review for Dr. Khachatourians

Shannon in Ventura, CA - Oct 05 2017

Review for Dr. Saadat

riverside, ca - Oct 04 2017

Review for Dr. Bottala

Condescending.

Los Angeles, CA - Sep 15 2017

Review for Dr. Miao

JULIA in Ca - Sep 11 2017

Review for Dr. Bottala

Los Angeles, CA - Sep 11 2017

Review for Dr. Hua

Love them! Had both my daughters get their braces here. Staff and Dr. Bottala are awesome. Totally recommend them if you are thinking about getting braces.

Redlands, CA - Aug 10 2017

Review for Dr. Bottala

I couldn't ask for a better orthodontist! Everyone is so friendly and lovable! I truly recommend this office to everyone!

Aug 10 2017

Review for Dr. Bottala

Pomona, CA - Aug 08 2017

Review for Dr. Bottala

Doctor visit was rushed by her. Didn't help my pain. Had to strictly only answer her specific questions. Wanted to tell her more about my condition but she made me feel ignored.

Cuty if Industry - Aug 05 2017

Review for Dr. Bhanot

We LOVE Dr. Bottala! He is a very nice approachable doctor. His staff is fantastic! It's actual a fun office to go to. You can start seeing changes right away. The staff genuinely care for the patients. This is the doctor that you want to chose for your family orthodontic needs

Cypress, CA - Aug 04 2017

Review for Dr. Bottala

We love this orthodontist and staff Very professional and the attention to detail is amazing

Debora Capparelli in Los Angeles, CA - Aug 02 2017

Review for Dr. Bottala

This office is amazing! Friendly, caring, fun, knowledge and nothing but smiles every time. The doctor takes his time to explain the treatment and listens to concerns and questions. The best investment I've ever made.

Ontario, ca - Jul 27 2017

Review for Dr. Bottala

Marcela was wonderful! Took her time and did scan and work for retainers. I always love coming in knowing everybody is experienced and does great work.

Jody in Riverside - Jul 21 2017

Review for Dr. Bottala

We absolutely love Dr Bottala and his Staff. I choose Invisalign and both my daughters had braces. We constantly get compliments on our teeth. They did an amazing job!!! We love our smiles

Heather Blunm in riverside, ca - Jul 20 2017

Review for Dr. Bottala

The entire staff here has ALWAYS been very helpful and explain everything, step by step.

Vanessa in Montebello, CA - Jul 14 2017

Review for Dr. Bottala

Dr. Bottala is the best.

Maricela in Fontana, CA - Jun 22 2017

Review for Dr. Bottala

Great Caring Dr. Thank you for you're service Dr Ibraham.......

Claire deSevrenJacquet Zepeda in Hesperia - Jun 20 2017

Review for Dr. Ibrahim

Cynthia in Los Angeles, CA - Jun 13 2017

Review for Dr. Bottala

Anna M in Chino Hills, CA - May 05 2017

Review for Dr. Bottala

Dr. D is one of the great ones, always listens and is kind. He really cares about his patients and will give you his best. Truly glad and blessed to be under his care and trust him with my health. Very knowledgeable and professional.

Los Angeles, CA - Apr 05 2017

Review for Dr. Dudukgian

Best Ortho office in the area!

Riverside, CA - Mar 21 2017

Review for Dr. Bottala

Dr Nandakumaran has been a very good healthcare provider. My daughter and I respect him very much and appreciate that he always takes time to listen and answer questions. I never feel rushed. As can be common, it may be tough to get an appointment on the same day, but it is possible.

Lizsa in West Covina, CA - Mar 13 2017

Review for Dr. Nandakumaran

She is the best????

Aurelio Juan in Rosemead California - Mar 05 2017

Review for Dr. Mihara

A welcome and comfortable environment

Corona, CA - Mar 04 2017

Review for Dr. Bottala

Love Dr. Bottala and his staff. They're always so warm and welcoming and I look forward to seeing them all each time I come in. I have had nothing but fantastic service and experiences with them.

Crystal Reyes in Los Angeles, CA - Feb 24 2017

Review for Dr. Bottala

Dr. Bottala and the staff are awesome. I've had my braces for almost 2 years, and at every appointment they're always so thorough and polite with everything they ask and do. If I were to start treatment all over again I'd definitely choose Bottala Orthodontics.

Thomas Davila in Chino Hills, CA - Feb 23 2017

Review for Dr. Bottala

Love coming here! The staff is always so sweet and nice. I would recommend this to anyone!

Fontana, CA - Feb 15 2017

Review for Dr. Bottala

Maria Nunez in Ontario, CA - Feb 11 2017

Review for Dr. Bottala

Ashley Williams in Ontario - Feb 07 2017

Review for Dr. Bottala

I've been coming here for a year for my Invisalign and I would highly recommend Bottala to anyone, child, teen or adult!

Sun City, CA - Jan 27 2017

Review for Dr. Bottala

Diane in Pomona, CA - Jan 14 2017

Review for Dr. Kim

I had very experience with this doctor. He doesn't care about his patients. Doesn't care to answer your questions. Do not recommend him especially when dealing with something as important as your health.

West Covina, CA - Jan 13 2017

Review for Dr. Hernandez

He is the best Dr ever I have seen

Ali in Los Angeles, CA - Dec 24 2016

Review for Dr. Saadat

Suki S. in Los Angeles, CA - Dec 17 2016

Review for Dr. Saadat

Great experience

MINERVA SANTIVANEZ in Chino, CA - Dec 16 2016

Review for Dr. Bottala

Awesome place and so much better than any other ortho offices I have been to.

Dec 02 2016

Review for Dr. Bottala

Kristy N. in San Jose, CA - Dec 02 2016

Review for Dr. Saadat

Came in felt really comfortable with all the employees there all so nice my son was feeling a bit nervous they made him feel calm this is just our second appointment and we feel really good about this office ??

Vickie Gomez in Pomona ca - Nov 04 2016

Review for Dr. Bottala

The staff and Dr are amazing!!! Could not be any happier with there service's and staff. Amazing experience for my daughter and girlfriend. No other place I would go. Very professional in every way

Elizabeth in Chino hills Ca - Oct 25 2016

Review for Dr. Bottala

Dr. Bottala is very informative and knowledgeable! My child looks forward to her visits.

Perris, CA - Oct 24 2016

Review for Dr. Bottala

My son has been going to dr. Botalla for six months now and we love it. The staff is really friendly and the doctors are great.

Fadia in Chino hills - Oct 19 2016

Review for Dr. Bottala

Thank you Dr. Bottala and all your professional team (special tks to Lupe for your wonderful service) , we just had another awesome visit!

Amy in Chino, CA - Oct 12 2016

Review for Dr. Bottala

They have specials every month, and incentives for the kids to brush well. The staff are friendly and very informative.

Joann K. in Chino, CA - Oct 07 2016

Review for Dr. Bottala

Great service. Amazing staff!

Erika in Chino Hills, CA - Sep 22 2016

Review for Dr. Bottala

Him & every single person in his office is so sweet, helpful, patient & just the best!!!! Best ortho ever!!!!

Linda De La Cruz in Chino, CA - Sep 21 2016

Review for Dr. Bottala

Great service. Love my smile!

Brianne Fonseca in SanDimas Ca - Sep 19 2016

Review for Dr. Bottala

My son recently went in for a consultation and I just have to say I was blown away by Dr. Bottala and his staff! All my questions and concerns were addressed. The office is super clean and very welcoming. I am happy to say that Bottala Orthodonitcs will be treating my son for the next 24 months.

Crystal in Corona, CA - Sep 16 2016

Review for Dr. Bottala

Love the experience and professionalism of the staff

Norma in Los Angeles, CA - Sep 16 2016

Review for Dr. Bottala

Love my smile

Melanie Yau in Los Angeles, CA - Sep 16 2016

Review for Dr. Bottala

Excellent service.

Daniela Rodriguez in Pomona,ca - Sep 14 2016

Review for Dr. Bottala

Jessica C. in Moreno valley - Sep 10 2016

Review for Dr. Bottala

Excellent service, very happy with the results.

Caroline B in Chino, CA - Sep 08 2016

Review for Dr. Bottala

I love my braces!

Liliana Martinez in Ontario - Sep 08 2016

Review for Dr. Bottala

Love my smile and the office!

Erin D in Corona, CA - Sep 07 2016

Review for Dr. Bottala

Me encanta él servicios de todas sus ayudantes muy amables y el doctor no se diga

Yesenia in Corona, CA - Sep 07 2016

Review for Dr. Bottala

Friendly staff!! We love the office!

Wildomar, CA - Sep 07 2016

Review for Dr. Bottala

My grandson'svisit and the installation of his braces were made a great event by the friendly staff. This office has an awesome professional and caring staff! They understand kids and it makes a difference. Five stars!!!

Cynthia colburn in Corona, CA - Sep 07 2016

Review for Dr. Bottala

We are very happy with Dr. John Bottala n his stuff. My son was his patient and came back for my daughter's treatment! Thank you so much! Rosy Avila

Rosy Avila in 9368 Brookview Ct. Rancho Cucamonga, CA 91730 - Sep 07 2016

Review for Dr. Bottala

We love Dr. Bottala's office. The staff are super friendly and helpful! I was so pleased with my daughter's braces and I got some for myself! I can't wait for my beautiful teeth!!

Miriam in Pomona, CA - Sep 06 2016

Review for Dr. Bottala

Dr Bottala and Dr Lee are a great team of orthodontics!

Rancho Cucamonga, CA - Sep 02 2016

Review for Dr. Bottala

Great experience so far. Great doctors and staff. Angelina worked on me on me today and she was very pleasant.

Rancho Cucamonga, CA - Sep 02 2016

Review for Dr. Bottala

Love how my smile is turning out. I love the excellent service. Everyone is super friendly and professional

Adtian in Miraloma - Sep 02 2016

Review for Dr. Bottala

We have been going to Dr. Bottala for many years. We love him and his friendly staff.

Yvonne in Chino - Sep 02 2016

Review for Dr. Bottala

Rebekah Musser in Chino Hills CA - Sep 02 2016

Review for Dr. Bottala

Dr. Bottala, Dr. Lee, and the whole staff at Bottala Orthodontics are amazing and have tremendously helped my daughter with her teeth and braces! They are clean, professional, nice, and thorough! Thank you for everything guys!

Pasadena, CA - Sep 01 2016

Review for Dr. Bottala

Grate staff

Sep 01 2016

Review for Dr. Bottala

I am always welcomed by a kind and helpful staff, and I was ecstatic with the smile I left with.

avvalencia17 in Los Angeles, CA - Sep 01 2016

Review for Dr. Bottala

Staff and Dr are so very nice. My kids feel comfortable with everyone. They like the environment.

Tabitha in Anaheim, CA - Sep 01 2016

Review for Dr. Bottala

Awesome staff and orthodontist! Highly recommend

Carlsbad, NM - Sep 01 2016

Review for Dr. Bottala

Very friendly and professional! Thank you, doctor.

Mackenzie in Pomona, CA - Sep 01 2016

Review for Dr. Bottala

Found him through Invisalign.com and after visiting his office I knew he was the right choice! So excited to be getting started and can't wait to see my results!

Los Angeles, CA - Sep 01 2016

Review for Dr. Bottala

almost done wit my braces so happy ??

Anaheim, CA - Aug 31 2016

Review for Dr. Bottala

I'm happy with my teeth

Pomona, CA - Aug 30 2016

Review for Dr. Bottala

Location

Kaiser Permanente Baldwin Park Medical Center

1011 Baldwin Park Blvd, Baldwin Park, CA 91706

Frequently Asked Questions

Where is Kaiser Permanente Baldwin Park Medical Center located?

Has Kaiser Permanente Baldwin Park Medical Center won any recent awards from Healthgrades?

Is Kaiser Permanente Baldwin Park Medical Center highly rated with patients?