Citrus Valley Medical Center - Inter-Community Campus

70%

Patients that would definitely recommend
Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Cranial Neurosurgery Excellence Award™ (2018)

Superior clinical outcomes in cranial neurosurgery

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2017)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

6 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

70%

Would definitely recommend
Equal to the national average

Citrus Valley Medical Center - Inter-Community Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Citrus Valley Medical Center - Inter-Community Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Anthony Davtyan Jul 10 2020

Review for Dr. Leberthon

The wait can be long, but the service is so worth it. I drive a long distance just to see them. I usually have panic attacks when seeing new doctors, but they were so caring that I didn't need to take my anti-anxiety meds.

M.Tapia Jul 09 2020

Review for Dr. Hsieh

Dr. Lugo did my son's ankle that was severely crushed/ broke . He did a wonderful surgery. I would highly recommend him & his staff. The hospital was also very good.

Jun 26 2020

Review for Dr. Lugo

Freda Jun 16 2020

Review for Dr. Patel

He's a good Doctor. After my first visit I was reassured I was going to get proper care and advice.

Jun 15 2020

Review for Dr. Hsieh

great, explains things efficiently

Julia M. Jun 09 2020

Review for Dr. Pourrabbani

My name is Anusha We took our daughter to get help2007 until now He treat us like family He listen to you He was their for me when I need him 2am in the morning to help our daughter He much more than a Doctor I wish their more Doctors like him in this World GOD BLESS

Jun 07 2020

Review for Dr. Guntupalli

The front desk discusses openly patient's conditions without any privacy. No confidentiality for patients, They speak (receptionist and nurse) in Spanish in the office and talk about almost every patient. Very unprofessional. I was shocked to say the least.

May 31 2020

Review for Dr. Patel

May 29 2020

Review for Dr. Baron

PA May 28 2020

Review for Dr. Gallego

Dr. Doherty has been my cardiologist for over three years now. He's very thorough and explains things in an understandable manner. Extremely happy to have him as my doctor.

Dave in Glendora May 28 2020

Review for Dr. Doherty

Will Masters May 19 2020

Review for Dr. Hashem

Richard L Bruck MD May 19 2020

Review for Dr. Lederhaus

Horrible . It was a horrible experience . Hean awful doctor. All he knows is I don't know... He he operated on me twice n I spent more time in Montclair er than anything. I do not recommend him for hernia's.

May 18 2020

Review for Dr. Oh

Really terrible experience overall. He takes a long time to ever return a call. Really don’t think he is concerned to help in the least bit. Office staff doesn’t follow their word. Very pricey appointments. Steer clear.

J9 May 13 2020

Review for Dr. Guntupalli

Jg96 May 13 2020

Review for Dr. Guntupalli

I had to switch doctors because he just didn't seem to care

Mike Gainor May 09 2020

Review for Dr. Guntupalli

Wait times are long. Doctor doesn’t even listen to your concerns and staff doesn’t treat you equally if you’re of a different race.

May 07 2020

Review for Dr. Gan

Dr. Tangchitnob is awesome. Definately recommend.

May 01 2020

Review for Dr. Tangchitnob

Had a great experience staff is very friendly and professional .

May 01 2020

Review for Dr. Tangchitnob

May 01 2020

Review for Dr. Tangchitnob

Apr 28 2020

Review for Dr. Mehta

Dr. Alapati is always caring. My mom has been a patient there since 2010 , he follows up after a procedure. The staff is friendly specially Jessica she gets things done right away.

Letty Apr 22 2020

Review for Dr. Alapati

My experience with Dr. Solomon was great. He is a great doctor . I really appreciate him and highly recommend him for everybody.

Sana Apr 15 2020

Review for Dr. Solomon

Dr. Bracy has been my doctor for years and I profoundly appreciate all she has done for me. Sometimes you don’t tell them in person but I appreciate and will recommend her anytime! Best doctor in town.

Marisol Sandoval Apr 15 2020

Review for Dr. Bracy

kabalican helah Apr 08 2020

Review for Dr. Tye

Dr.Abed Rizvi is simply put, a good and caring Dr VERY KNOWLEGABLE

Charles Zayed Apr 04 2020

Review for Dr. Rizvi

Dr. Baker and his staff are top providers They are kind, helpful and caring. Highly recommend them!!!

Denii Mar 28 2020

Review for Dr. Baker

Dr. London diagnosed my problem, provided the proper solution and followed with regular treatments. She is the ultimate professional: competent, efficient and caring. She talks in language that I understand. She is top notch. C.

C. Spicer Mar 27 2020

Review for Dr. Londono

I saw her today at the Mercy Oncology Center in Redding. She is very personable and knowledgeable in the area of cancer and fibromyalgia. I hope that I can see her again!

Mar 19 2020

Review for Dr. Klein

C. A. Mar 13 2020

Review for Dr. MacHida

The surgery and results were great. My undereye bags are gone. My skin has never looked so good from the laser treatment. My lines are improved. Recovery was quick and I went a party less than 2 weeks later.

Anonymous Mar 11 2020

Review for Dr. MacHida

Excellent experience, Dr. Machida and his staff made me feel welcome and comfortable from my initial consultation and throughout the procedure. I cannot recommend highly enough...I need more stars

Lisa H. Mar 07 2020

Review for Dr. MacHida

My experience was excellent! The surgery was a success, I look 10 years younger! I am very natural looking after ymy surgery!! Thank you, thank you, thank you Dr. Machida and his wonderful personnel!!!

M. D. Mar 06 2020

Review for Dr. MacHida

This was only my second visit with Dr. Londono, but on both occasions I came away with a feeling of confidence and peace with her overall patient approach and knowledge. She was always on time and I felt comfortable in asking all of my questions. Her team of assistants were kind and professional.

carol matsui Mar 05 2020

Review for Dr. Londono

I am very happy about my facelift result! I feel that I look 10 years younger after the procedure. The doctor and all the nurses and staff were so friendly and supportive.

Z. L. Mar 05 2020

Review for Dr. MacHida

Claudia B. Mar 04 2020

Review for Dr. MacHida

Mr Munis Feb 29 2020

Review for Dr. Bitar

Paula A. Feb 29 2020

Review for Dr. MacHida

Feb 26 2020

Review for Dr. Corbisiero

Dr Machida was very attentive and precise for helping achieve the overall goal from my initial consultation. The staff and aftercare was far over and above what was expected. Dr Machida and staff and procedure was a great experience.Thank you Dr. Machida and staff.

A. L. Feb 22 2020

Review for Dr. MacHida

Toni K. Feb 20 2020

Review for Dr. MacHida

Excellent physician. Explained condition, treatment options, long term expectations, and his opinions in a very understandable manner. Really appreciated his care. Very highly recommended.

Feb 13 2020

Review for Dr. Latif

Very nice doctor. Takes his time to speak with you and explain your condition. Follows up on long term care. Staff is also very nice and works with you to accommodate appointments.

Ana Padilla Feb 12 2020

Review for Dr. Castellanos

Dr. Machida is a wonderfuil doctor and person who is very caring and detailed. Before my procedure, I used to look like my dad and I no longer look like a man anymore. It took years off my face without anybody knowing it was done. Thank you so much much love!

Danielle R. Feb 12 2020

Review for Dr. MacHida

judy bullington Feb 09 2020

Review for Dr. Metyas

I had an amazing results with my procedure with Dr. Machida. I was very impressed with his expertise and his wonderful and professional team. I highly recommend him for anyone that is interested in looking much younger and refreshed.

S. B. Feb 08 2020

Review for Dr. MacHida

The best psychiatrist in the area!

Feb 07 2020

Review for Dr. Idrees

Guy Cloutman Feb 07 2020

Review for Dr. Doherty

Very rude and incompetent receptionist!!!

Feb 04 2020

Review for Dr. Bhutto

Feb 02 2020

Review for Dr. Tangchitnob

Kimberly Feb 02 2020

Review for Dr. Nassiry

His offices schedule to many patients and the wait time is bad! It took over three months to get the results of my procedure even after multiple phone calls.

Feb 02 2020

Review for Dr. Arora

Feb 01 2020

Review for Dr. Choe

My experience was excellent. The staff was very kind. There were many patients who were waiting...I was a new patient I did not expect to be seen before others who were looked very sick. I was very grateful Dr.Choe was polite and considerate.

Beatrice Hernandez Feb 01 2020

Review for Dr. Choe

I am very pleased with the results of the facelift and upper eyes that Dr. Machida did. His staff was very helpful and when I needed to reach the Doctor after the procedure I was able to do so. Overall I am very happy with the reults.

Anonymous Feb 01 2020

Review for Dr. MacHida

Jaramillo Jan 30 2020

Review for Dr. Castellanos

Gary P. Jan 25 2020

Review for Dr. Londono

Dr Machida and his staff were amazing. Dr Machida gave me the best option and his fee for the service was reasonable, I'm so pleased with the results that I have friends who are now scheduled to have cosmetic procedures from him. Thanks, Dr. Machida!

Daniel B. Jan 24 2020

Review for Dr. MacHida

The results are amazing. Dr. Machida is Heaven sent! There's no gloom here...the staff is professional, friendly, and fun. If you are having anything done to your face, see Dr. Machida.

C. A. Jan 24 2020

Review for Dr. MacHida

C. A. Jan 24 2020

Review for Dr. MacHida

Lizeth Correa Jan 23 2020

Review for Dr. Ram

Dr. Tangchitnob was knowledgeable, pragmatic and caring during my consultation. He took the time to answer my questions, explain things to me and give me options I never even knew about. I felt comfortable with him and immediately trusted him with my health.

Sarah K. Jan 22 2020

Review for Dr. Tangchitnob

i have been seeing dr. guntupalli for over twenty years. i have found him to be extremely kind, generous and empathetic. such a delight and so refreshing in this trying, sometimes difficult world.

rebecca dekalb Jan 22 2020

Review for Dr. Guntupalli

I feel very happy with my facelift and eyelid procedure. I feel like a brand new women and much younger. It looks like I lost weight even though I didn't. The staff was excellent.

H. V. Jan 18 2020

Review for Dr. MacHida

terrible therapist, she fell asleep during my session while i was talking!

Jan 16 2020

Review for Sarah Adams

My husband has nasopharyngeal ca and Dr B Nguyen has been a tremendous doctor and supporter from the first visit . We felt very comfortable with him going thru all these stressful situation facing this disease . We highly recommend him !!! The staff are awesome !!!

Chai & Monica Jan 15 2020

Review for Dr. Nguyen

i had great results with Dr. Machida. I got the Sculptsure procedure done on my abdomen and it was fantastic. Even after slight weight gain, my skin appeared flatter and smoother. I highly recommend Dr. Machida and this procedure.

C. M. Jan 11 2020

Review for Dr. MacHida

I couldn't be more happy with Dr. Machida and his staff! They exceeded all of my expectations and I enjoyed a near pain free procedure. I say this because I am a wimp when it comes to any amount of pain. Dr. Machida and his staff made my experience very easy.

Anonymous Jan 09 2020

Review for Dr. MacHida

E. K. Jan 07 2020

Review for Dr. MacHida

Saw Dr. Samant in the hospital and he was very comforting. He had explained I had a heart attack and did tests with explaining everything.

inlae49 Jan 04 2020

Review for Dr. Samant

Nancy S. Jan 03 2020

Review for Dr. MacHida

Artin Sookasian Jan 02 2020

Review for Dr. Kiureghian

Amazing doctor! I drive almost an hour just to see him and my family does as well. He's great at explaining and will stay with you as long a you need just to attend to you issues.

Michelel Jan 02 2020

Review for Dr. Kadhium

Outstanding physician

Radwan Badawi Dec 31 2019

Review for Dr. Rizvi

Dec 30 2019

Review for Dr. Mariano

The staff was extremely nice and professional. Made me feel relaxed. Dr Machida was very thorough in explaining everything to me. I found him to be honest in my wants and needs as a patient. Happy with the results. Would highly recommend for anyone having plastic surgery on the face.

Anonymous Dec 25 2019

Review for Dr. MacHida

Aida V. Dec 21 2019

Review for Dr. MacHida

Everyone at Dr. Machida's opffice was kind and helpful and kept me informed through every step. Just one month after my procedure, my eyelids looked great and no significant pain. Dr. Machida is a pro!

Anonymous Dec 18 2019

Review for Dr. MacHida

Dr. Cologne is one of the best surgeons I've ever been worked on by. His attention to detail and succinct explanations of why and how were crucial to my recovery and allowed me to heal with confidence and certainty.

Dec 18 2019

Review for Dr. Cologne

Very pleased with my association with Dr. Johnson and his wonderful staff.

Donna G. Ervin Dec 12 2019

Review for Dr. Johnson

He only wants to collect money from unnecessary surgeries.

Dec 11 2019

Review for Dr. Carter

Excellent. Such a personable, patient, and knowledgable doctor. I would 100% recommend, you will be in good hands!

Sam Dec 10 2019

Review for Dr. Zhumkhawala

Christine Chen Dec 06 2019

Review for Dr. Usborne

JC-Tapia Dec 05 2019

Review for Dr. Jacob

Rachel Dec 05 2019

Review for Dr. Hsieh

I am extremely happy with the results I received with Dr. Machida and my neck lift. If I could give a higher rating than 5 stars I would. The staff was amazing and helpful. My friends and family were amazed at my results. Overall, a great experience.

Bridget C. Dec 05 2019

Review for Dr. MacHida

Dr Machida and his staff are the best! I had a local anesthetic and liked not having a general anesthesia. Dr. and his staff were friendly, warm and attentive to my needs. I am so happy with the results and no one can tell that I've had surgery. I'm planning to go out without makeup.

Anonymous Nov 23 2019

Review for Dr. MacHida

William Furse in San Dimas, CA - Nov 22 2019

Review for Dr. Londono

Dr Lyn is very thorough. I'm very pleased worth him.

Omattie Nierenstein Nov 22 2019

Review for Dr. Lyn

D. T. Nov 22 2019

Review for Dr. MacHida

C. P. Nov 20 2019

Review for Dr. MacHida

Nov 19 2019

Review for Dr. Cimmarusti

He made sure to ask about all and any concerns I had, gave me all the necessary paperwork for blood work and x rays, mri etc. and requested any authorizations needed

Jose A Orona Nov 17 2019

Review for Dr. Reddy

Dr. Lin is not only a compassionate but brilliant doctor.

Nov 16 2019

Review for Dr. Lin

Dr. Khedia has been my doctor for over 3 years. He listens to you and he gets to know you. I consider myself lucky to have been referred to him.

Mike Cooksey Nov 16 2019

Review for Dr. Khedia

Location

Citrus Valley Medical Center - Inter-Community Campus

210 W San Bernardino Rd, Covina, CA 91723