West Anaheim Medical Center

64%

Patients that would definitely recommend
6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

64%

Would definitely recommend
6% lower than the national average

West Anaheim Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%77%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

West Anaheim Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Carolyn E. Webb Jun 19 2020

Review for Dr. Song

Rachel E Ross Jun 12 2020

Review for Dr. Scheier

My husband and I love her, we miss her so much, she is a good doctor, friendly and professional and listen to you.

Rosa Jun 11 2020

Review for Dr. von Ins

I think that he’s a very caring Dr. I really Don’t think these people have encountered Dr.Johnson for Real this Dr. cares about his patients and their concerns.

Cici Jun 06 2020

Review for Dr. Johnson

Elizabeth Vo Jun 04 2020

Review for Dr. Afifi

J R Gash May 22 2020

Review for Dr. Vunnamadala

Nader Khashan May 19 2020

Review for Dr. Rajudin

Very good

Sakpaseuth Manounyavong May 13 2020

Review for Dr. Tang

May 07 2020

Review for Dr. Birnbaum

Very prompt and professional! Very knowledgeable of my situation and condition. Took time to explain my situation with me and my family and constantly give us updates. I would highly recommend Dr. Johnson

May 07 2020

Review for Dr. Johnson

Very knowledgeable and compassionate. Always a pleasure to see Dr. Joe! Best PCP I HAVE SEEN.

Richardsilva Apr 23 2020

Review for Dr. Ireifej

Apr 10 2020

Review for Dr. Johnson

Apr 09 2020

Review for Dr. Gogia

Amazing, thank you all!

Michael Sevilla Apr 06 2020

Review for Dr. Scheier

Rosemary Buller Apr 03 2020

Review for Dr. Shams

Dr Fawwaz is a great doctor and he delivered all my children and he is a caring and compassionate doctor.

Mar 30 2020

Review for Dr. Fawwaz

Mar 27 2020

Review for Dr. Scheier

Mark Busby Feb 27 2020

Review for Dr. Paquette

Greg Page Feb 13 2020

Review for Dr. Badr

Elvia P Jan 19 2020

Review for Dr. Moussa-Faltas

Patient at the hospital he heads and one of the worst doctors I’ve unfortunately have had to encounter. Luckily my surgeon was from a different medical group and I cannot wait to leave prospect medical and his group of doctors.

Senna Dec 31 2019

Review for Dr. Boutros

Best doctor I've had very understanding and smart. I recommend to anyone.

Dec 12 2019

Review for Dr. Moussa-Faltas

M. Wheeler Nov 16 2019

Review for Dr. Santos

Fantastic and efficient as always

Kaitlyn A. Nov 14 2019

Review for Dr. Kramer

Jil L. Nov 07 2019

Review for Dr. Kramer

Matthew Moody Oct 28 2019

Review for Dr. Montanez

Amy Wells Oct 17 2019

Review for Dr. Paquette

My dad had heart surgery and Dr. Vunnamadala did a awesome job my dad is now on recovery he's health. I also want to mention about the Dr's calm with us due to the language issue.

Daniela De La Fuente Oct 04 2019

Review for Dr. Vunnamadala

Nikki Sep 25 2019

Review for Dr. Kramer

Great

Diana C. Sep 24 2019

Review for Dr. Kramer

alwqays an optimal experience

Anonymous Aug 22 2019

Review for Dr. Kramer

Sandye Aug 20 2019

Review for Dr. Paquette

Lauren is so knowledgeable, helpfull, and understanding. I saw her once a year ago and she was so great that I searched for her again. Will definitely be coming back to see her for any dermatological needs.

Tanya D. Aug 14 2019

Review for Dr. Kramer

B. from Santa Monica, CA Aug 13 2019

Review for Dr. Paquette

Aug 11 2019

Review for Dr. von Ins

Dr Lauren, listen to my concerns and is very professional. Thank you, for always fitting me in right away.

Hans M. Aug 08 2019

Review for Dr. Kramer

Jake B. Aug 02 2019

Review for Dr. Kramer

This was my first visit and I couldn't of had a better experience. Wonderful office personnel and assistant. Only problem found, was that they need to replace the computer for leaving reviews. It is starting to act up. :)

Russell F. Aug 01 2019

Review for Dr. Kramer

L. D. Jul 31 2019

Review for Dr. Kramer

Knowledgeable, caring and skilled. Highly recommended.

John A. Jul 13 2019

Review for Dr. Kramer

Thank you so much for your thorough and expert evaluations and treatment. It is really appreciated!

Anonymous Jul 13 2019

Review for Dr. Kramer

Lauren was wonderful performing the Moes surgery on my forehead! She was very profesesional and explained everything to me - Gaetano Miceli

Gaetano M. Jul 13 2019

Review for Dr. Kramer

Dr Gogia is knowledgeable and came highly recommended to me. He is very thorough when answering our many questions and concerns.

Anthony R Jul 11 2019

Review for Dr. Gogia

Dr Birnbaum performed surgery on my hand and was able to use the lease invasive method (due to his creative expertise) to align the bones back together. I was able to gain 99% of my range of motion. Highly recommend Dr Birnbaum

Jul 02 2019

Review for Dr. Birnbaum

Jun 10 2019

Review for Dr. Scheier

Dr GADSON pays close attention to details. Very kind and funny concernerned for overall wellbeing. Great find.!!!!!!

Crystal in Baldwin Hills - Jun 01 2019

Review for Dr. Johnson

CA - Jun 01 2019

Review for Dr. Kim

Beth M. May 25 2019

Review for Dr. Kramer

It was great experience, Dr. gives that personal touch and spend so much time with you, great team every on is nice and courteous

May 15 2019

Review for Dr. Omar

Dr. Gogia is a very caring and wonderful doctor. He really takes his time to explain and understand his patients concerns.

May 10 2019

Review for Dr. Gogia

I'd refer anyone in a heart beat

May 10 2019

Review for Dr. Gogia

very helpful and clear on every part of visit, and follow up care

Anonymous May 08 2019

Review for Dr. Kramer

an idiot, wrong diagnosis, wrong medication, doesnt care, doesnt know what he's doing - beware

Apr 24 2019

Review for Dr. Johnson

Marie was extremely helpful from the beginning checking my insurance and following up with me. Allison was so calming and gives the best hugs ever! Lauren was amazing!!! Thank you for making me feel like myself agian. I will see you all very soon. Holli Kraushaar

Holli K. Apr 24 2019

Review for Dr. Kramer

Do not recommend this person. Get a second opinion. He does not follow up or seem to care one bit and charges a lot and very financailly motivated. Extremely poor manners. In my view he is a shame to medical profession. He appears to be fit, greedy and very arrogant.

Apr 24 2019

Review for Dr. Iraniha

Awesome exrerience

Apr 19 2019

Review for Dr. Ireifej

Still going after quad bypass 16 years ago! He did a great job!

Apr 13 2019

Review for Dr. Afifi

I highly recommend Dr. Morales. He takes the time of explaining treatment in detail to his patiens. I had surgery in Jan 2019 everything went smooth. Thank you again Dr. Morales YOUR THE BEST!

Elba in Paramount, CA - Mar 22 2019

Review for Dr. Morales

Worst bedside manner I’ve ever had! He spent no more than 15 min with me and didn’t answer any of my concerns and seemed irritated the entire visit. Would NEVER recommend this guy to anyone!

Mar 20 2019

Review for Dr. Kramer

Judy in Mission Viejo, CA - Mar 07 2019

Review for Dr. Kramer

Tu Nguyen- patient Lan Tran in Fountain Valley , CA - Mar 03 2019

Review for Dr. Afifi

Jennie Nguyen in Orange, CA - Mar 03 2019

Review for Dr. Afifi

I've been coming to Dr. Kramer for years for regular skin checks. He introduced me to Lauren and the IPL treatment. I am very happy with the results. Freckles are disappearing and skin is becoming clear. It lessens my chance for skin cancer and I'm looking younder.

Larry M. Feb 09 2019

Review for Dr. Kramer

Jahmadi1 in Anaheim, CA - Feb 07 2019

Review for Dr. Santos

Seems to only care about scheduling multiple and unnecessary appointments to collect co-payments and bill insurance companies. Would never refer him and will never return to his office.

Feb 06 2019

Review for Dr. Shoukair

I have been a patient of Dr. Morales for years. He delivered 3 of my wonderful children. He has a friendly staff that always makes me feel welcome and his office has accommodating hours for patient visits.

MsKhoy in SantaFeSprings , CA - Feb 05 2019

Review for Dr. Morales

Would Not Recommend him for no one, unprofessional

Ann in Yorba Linda, CA - Jan 26 2019

Review for Dr. Santos

Good choice for a good heart doctor

Jan 23 2019

Review for Dr. Gogia

Mike Roberts in Yorba Linda , CA - Jan 21 2019

Review for Dr. Gogia

His the best Dr. I would recommend him to any of my family members or friends

Harlynn in Anaheim , CA - Jan 17 2019

Review for Dr. Moussa-Faltas

Dr Gogia is a no nonsense doctor who I respect. I have been with him for many years and I trust his judgment.

Harold Keys in Anaheim - Jan 17 2019

Review for Dr. Gogia

doctor explians everything and ask and answers all questions so i understood what was being done and why. would highly recommend Dr. Gogia to my family and friends.

Guy Maresch in Anaheim Hills, CA - Jan 16 2019

Review for Dr. Gogia

Orvin Roberson in ANAHEIM, CA - Jan 09 2019

Review for Dr. Gogia

Dr. Boutros has been my doctor since 1986 and I highly recommend him as a great doctor. He has a great staff and his assistants are professional.

John in Huntington Beach, CA - Jan 08 2019

Review for Dr. Boutros

Jan 01 2019

Review for Dr. Afifi

Anaheim, CA - Dec 29 2018

Review for Dr. Badr

Chris in Emery - Dec 28 2018

Review for Dr. Iraniha

Dec 28 2018

Review for Dr. Boutros

Dr.Fawwaz is a really good doctor he delivered 3 of my children .. as well as the nurse and staff that work with him in the office they have allways been really nice and kind to me ....

CA - Dec 21 2018

Review for Dr. Fawwaz

My GP Dr since 2010 for SSD. Trauma victim survivor and she’s staff at St Mary’s.

Senor Philipe in Long Beach , CA - Dec 13 2018

Review for Dr. Contractor

Lin in Los Angeles, CA - Dec 05 2018

Review for Dr. Paquette

anaheim, CA - Nov 30 2018

Review for Dr. Vunnamadala

Completely unconcerned about patients wellbeing. Doesnt know what he's talking about. Only concerned with shoving people thru the system so he can go admire himself in a mirror as often as possible.

Nov 24 2018

Review for Dr. Johnson

Matthew L. Nov 21 2018

Review for Dr. Kramer

Lorenso vargas in Fullerton , CA - Nov 07 2018

Review for Dr. Cara

Nia M. in Buena Park , CA - Nov 05 2018

Review for Dr. Birnbaum

Steph J. in CA - Nov 01 2018

Review for Dr. Morales

The very best Dermatology review I have ever had!!!

Sam H. Oct 31 2018

Review for Dr. Kramer

The whole office is great!

Chuck T. Oct 30 2018

Review for Dr. Kramer

Dr. Kramer was wonderful and calmed my nerves.

Madison B. Oct 25 2018

Review for Dr. Kramer

Cynthia negrete in Huntington beach - Oct 23 2018

Review for Dr. Johnson

Dale Vornholt in Anaheim , CA - Oct 17 2018

Review for Dr. Schilling

I had the pleasure of meeting Dr Paquette today to go over my CAT scan and MRI what a lovely human being.His reputation speaks for itself he's an Amazing surgeon! I know I'm in good hands. I have had and met with several neurosurgeons and by far he is the best choice for me.

Michele spahr in Sacramento , CA - Oct 13 2018

Review for Dr. Paquette

thank you letting in on short notice and taking care of business. service was fast, freindly and comprehensive.

Anonymous A. Oct 09 2018

Review for Dr. Kramer

I have been going to Dr. Kramer for a long time and am always very satisfied with my experience. He listens and spends as much time as needed. He has been great in taking care of my skin!

Jane J. Oct 09 2018

Review for Dr. Kramer

I have complete confidence in Dr. Kramer and PAC Balbas.

Anonymous Oct 09 2018

Review for Dr. Kramer

Location

West Anaheim Medical Center

3033 W Orange Ave, Anaheim, CA 92804