West Anaheim Medical Center

65%

Patients that would definitely recommend
5% lower than the national average


West Anaheim Medical Center is a medical facility located in Anaheim, CA. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2021, 2020, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2021, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

65%

Would definitely recommend
5% lower than the national average

West Anaheim Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

West Anaheim Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Dr. Contractor is one of the most humble, sincere and knowledgeable Doctors I've ever had...I'm very ill and Dr. Contractor has NEVER been careless, incompetent or insensitive. She addressed issues that I needed to face and always is professional and wise!

Tonya Bates-Wilson May 28 2021

Review for Dr. Contractor

Dr. Birnbaum did carpal tunnel repair on my hand. The surgery and recovery went very well and I will definitely go to him again if I ever need to. His office staff was friendly and helpful, especially Wendy. Dr. Birnbaum is a great surgeon!

Laurie Z May 25 2021

Review for Dr. Birnbaum

BariB May 23 2021

Review for Dr. Paquette

Aseema Sinha May 14 2021

Review for Dr. Kim

Very bad experience, poor responce for communication So many unnecessary consultations to make prolonged hospital stay in the hospital Poor communication between office person and physician Family will never ask him to see patient again

Apr 19 2021

Review for Dr. Boutros

Location

West Anaheim Medical Center

3033 W Orange Ave, Anaheim, CA 92804

Frequently Asked Questions

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