Kaiser Permanente Orange County - Anaheim Medical Center

82%

Patients that would definitely recommend
12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020, 2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Gynecologic Surgery Excellence Award™ (2017)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

2 ratings were better than expected

  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Kaiser Permanente Orange County - Anaheim Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Kaiser Permanente Orange County - Anaheim Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Dr. Zainabadi is an excellent surgeon with a great attitude and superb bedside manners. He recently performed laparoscopic colectomy on me and the outcome has been great. I keep him in high regards.

Jun 27 2020

Review for Dr. Zainabadi

Christine Moningka May 21 2020

Review for Dr. Aurang

Dr. Z saved our daughter’s life through his skill as a surgeon. Completely removed an 8-10 cm angiosarcoma tumor with clear margins. He was always so warm and kind during this highly stressful time. Highly recommend him.

Grateful Mom May 21 2020

Review for Dr. Zainabadi

Paul May 02 2020

Review for Dr. Tang

Jerry R Forte Apr 19 2020

Review for Dr. Changchien

Robert Mar 11 2020

Review for Dr. Fu

I see Dr. Thai 1-2x per year for my back pain flare ups. His injections are very effective in taking the edge of the severe pain. They allow me to have my life back & I can resume my home exercises.

Greg N. Mar 11 2020

Review for Dr. Thai

Mar 05 2020

Review for Dr. Hoffman

I saw Dr. Chopra today with my husband. He seemed very preoccupied and didn't take time to explain things to us. I had to insist that he talk to us about my husband's prognosis. He was very rushed and contrary to an earlier review had a very poor bedside manner.

Jan 07 2020

Review for Dr. Chopra

Horrible doctor.

Oct 05 2019

Review for Dr. Mowji

If you have the opportunity to pick him as your primary doctor, you are very lucky! He is highly recommended! He will not disappoint...he is very positive and really believes in treating the root cause and not symptomsl.

bloom224 Oct 02 2019

Review for Dr. Scherl

I have a totally opposite experience with Dr. Shen. I have him as my primary care physician for several years now. He is always kind and thorough in following my questions. I feel very comfortable with him every time when I visit him.

Linda Pyun Aug 11 2019

Review for Dr. Shen

Dr. Ott coordinated my cardiac care with cardiologist and other physicians for a stroke, cardiac stents, pacemaker and pericardial window. He continues to watch over me and my cardiac needs. Exceptional Man. A patient 2007 - current.

John R in Mission Viejo, CA - Jun 18 2019

Review for Dr. Ott

William Ohlman Jun 05 2019

Review for Dr. Changchien

Dr Lin performed my cervical fusion, which was more complicated because of a previous surgery. She was professional, caring, honest and communicated everything very clearly.

D Johnson in CA - Jun 02 2019

Review for Dr. Lin

May 30 2019

Review for Dr. Tang

May 25 2019

Review for Dr. Lo

I absolutely love this doctor. He removed cancer from my rectum and I think I am ok, to soon to know. He is no longer with my insurance company and I will have to find someone else. Not sure I will, because I know he did a great job. I only wish I could be with him again.

May 10 2019

Review for Dr. Changchien

Apr 20 2019

Review for Dr. Chopra

Mar 23 2019

Review for Dr. Scherl

Outstanding Doctor, She is very straightforward honest thorough and professional. I highly recommend her. she has treated my father on numerous occasions and saved his life.

CA - Mar 07 2019

Review for Dr. Van

SomeoneWhoCares in Anaheim , CA - Feb 15 2019

Review for Dr. Nguyen

GEORGE RODRIGUEZ in ANAHEIM, CA - Feb 14 2019

Review for Dr. Ott

Dismissive and argumentative. Seems knowledgeable but his ego stands in the way of him reaching his full potential. Lacks empathy.

Jan 07 2019

Review for Dr. Suh

excellent care before surgery and after surgery and great bedside manner! I'm so happy he was the on call ortho dr. when I fell and needed hip replacement!!!

Jan 07 2019

Review for Dr. Mohan

Dr Tang is outstanding. Very personable and caring. Great bedside manner. Highly recommended.

DTB in La Habra, CA - Dec 13 2018

Review for Dr. Tang

She was supernice. I had successful surgery and responded to my email promptly. she was sympathetic.

Fred Saber Nov 16 2018

Review for Dr. Lin

Excellent doctor and very cordial

VA, CA - Oct 19 2018

Review for Dr. Tang

When I was first referred to Doc Chopra I felt aprehensive Lucky me to find a doc who is very good with excellent bedside manners Thanks doc!???????

Kamal Rash (Kay) in Tustin Ca, CA - Oct 16 2018

Review for Dr. Chopra

He saved my mom’s life with a smile! He makes people feel super at easy and he is trustworthy.

Riverside, CA - Sep 20 2018

Review for Dr. Changchien

Amazing physician, super caring and kind. Super smart.

Jenny Aug 18 2018

Review for Dr. Hernandez

Dr. Davison is an excellent Surgeon. He did surgery for my husband, Ron Jenkins. After our 1st meeting with Dr. Davison, he was very informative about the surgery. It put our minds at ease & we had all the confidence with Dr. Davison.

Gwenn in Huntington Beach, CA - Aug 03 2018

Review for Dr. Davison

Dr. Namba has been my doctor for 20 years and has performed 3 of my 5 hip replacement. I can recommend him enough - he's not only an incredibly skilled doctor, but also he's a lovely person with kind and gentle bedside manner.

Irene Ganji in Aliso Viejo, California - May 29 2018

Review for Dr. Namba

I had a lung biopsy done by Dr. Nguyen last Thursday, May 25th and I have to say he explained everything to me before the procedure. Such a likeable Dr. and his staff were excellent. I felt nothing and he knows what he is doing. Recommend highly. Renate Khan

Renate Khan in Yorba Linda - May 28 2018

Review for Dr. Nguyen

I hope Dr. Thai educates those at Fontana Kaiser his ethics, care and compassion values. Congratulations on your new position Dr. Thai!

Denise in CA - May 19 2018

Review for Dr. Thai

Screwed up my cyst surgery . Caused me added pain. I ended up with a 3rd surgery thanks to his practices. Kaiser did nothing about it.

Buena Park - Apr 01 2018

Review for Dr. Fu

Dr. Ott -you saved my boyfriends life - quadruple by-pass w his heart functioning at 40 to 45 % words cant say enough for the appreciation and gratefulness for what you have done for him, me, and his family. So much respect to you Dr Ott. You are awesome and God sent.

Rebecca Mendez in Santa Ana - Jan 10 2018

Review for Dr. Ott

Excellent doctor. Completely cured my hair loss after six sessions of scalp Acupuncture and the use of his miracle herbal scalp spray. I’m fully cured now and my hair has fully stopped falling and my scalp is no longer inflammed or painful. 100% cures and grateful.

Hana in Ca - Jan 09 2018

Review for Joonyong Choi

Lynda Cook in Tustin Ca - Jan 08 2018

Review for Dr. Puswella

Just called my uncle a zoo animal. The worst physician I’ve met, surprised she still has a license

Sara in Irvine,Ca - Dec 04 2017

Review for Dr. Van

Words fail to explain the amazing treatment and after care I have received from Dr Owen and his team. His friendly demeanor put my mind at rest and at no time did I ever feel anything other than gratitude that he was my surgeon. Thank you Dr Owen, you saved my life.

Errol De Jager in Irvine, CA - Nov 20 2017

Review for Dr. Owen

Anaheim Hills, CA - Oct 06 2017

Review for Dr. Shen

riverside, ca - Oct 04 2017

Review for Dr. Bottala

Manjinder Kaur in Corona, CA - Sep 21 2017

Review for Dr. Changchien

Riverside, CA - Sep 14 2017

Review for Dr. Changchien

JULIA in Ca - Sep 11 2017

Review for Dr. Bottala

Peggy Steel in Perris, CA - Sep 05 2017

Review for Dr. Ott

Dr. Mohan did my knee surgery ! The greatest knee job anyone has ever seen Number One Orthopedic Surgeon in the USA. He gets a ten Stars Plus Plus!!!

Marilyn Dent in Laguna Hills, CA - Aug 30 2017

Review for Dr. Mohan

Pamela Nacario in Yorba Linda, CA - Aug 23 2017

Review for Dr. Nguyen

Love them! Had both my daughters get their braces here. Staff and Dr. Bottala are awesome. Totally recommend them if you are thinking about getting braces.

Redlands, CA - Aug 10 2017

Review for Dr. Bottala

I couldn't ask for a better orthodontist! Everyone is so friendly and lovable! I truly recommend this office to everyone!

Aug 10 2017

Review for Dr. Bottala

Pomona, CA - Aug 08 2017

Review for Dr. Bottala

We LOVE Dr. Bottala! He is a very nice approachable doctor. His staff is fantastic! It's actual a fun office to go to. You can start seeing changes right away. The staff genuinely care for the patients. This is the doctor that you want to chose for your family orthodontic needs

Cypress, CA - Aug 04 2017

Review for Dr. Bottala

Diana Macias in Anaheim, CA - Aug 03 2017

Review for Dr. Ott

We love this orthodontist and staff Very professional and the attention to detail is amazing

Debora Capparelli in Los Angeles, CA - Aug 02 2017

Review for Dr. Bottala

This office is amazing! Friendly, caring, fun, knowledge and nothing but smiles every time. The doctor takes his time to explain the treatment and listens to concerns and questions. The best investment I've ever made.

Ontario, ca - Jul 27 2017

Review for Dr. Bottala

Marcela was wonderful! Took her time and did scan and work for retainers. I always love coming in knowing everybody is experienced and does great work.

Jody in Riverside - Jul 21 2017

Review for Dr. Bottala

We absolutely love Dr Bottala and his Staff. I choose Invisalign and both my daughters had braces. We constantly get compliments on our teeth. They did an amazing job!!! We love our smiles

Heather Blunm in riverside, ca - Jul 20 2017

Review for Dr. Bottala

The entire staff here has ALWAYS been very helpful and explain everything, step by step.

Vanessa in Montebello, CA - Jul 14 2017

Review for Dr. Bottala

Dr. Bottala is the best.

Maricela in Fontana, CA - Jun 22 2017

Review for Dr. Bottala

Cynthia in Los Angeles, CA - Jun 13 2017

Review for Dr. Bottala

Maureen Bayley in Santa Ana, CA - Jun 13 2017

Review for Dr. Ott

Brittany Phillips in Los Angeles, CA - May 25 2017

Review for Dr. Scherl

He very profesional but what I love is the time he spends with the patients and explains the medical conditions to family.

Mari in Rancho santa Margarita - May 13 2017

Review for Dr. Davison

Anna M in Chino Hills, CA - May 05 2017

Review for Dr. Bottala

Scott in Huntington Beach, CA - Apr 25 2017

Review for Dr. Namba

Dr. Chopra was very professional, polite, and knowledgeable with my concerns. He explained my test results well and I left with assurance and ease of mind.

Ramirez in La Habra, CA - Apr 21 2017

Review for Dr. Chopra

Best Ortho office in the area!

Riverside, CA - Mar 21 2017

Review for Dr. Bottala

The worst patient to doctor communicator I have every meet. Lacks people communication skills. Asked for a second opinion, which by law I can ask for, and she stored out and told others i challenge her professional skills. Might be a great doctor but needs further communication skills

Manhattan Beach, CA - Mar 15 2017

Review for Dr. Van

I had a double hernia performed by Dr. Changchien. He was very friendly, knowledgeable, and did an outstanding job making me feel comfortable with the process and answering any questions I had. I highly recommend Dr. Changchien!

Ryan in Riverside, CA - Mar 07 2017

Review for Dr. Changchien

steve in Laguna Woods, CA - Mar 07 2017

Review for Dr. Chopra

A welcome and comfortable environment

Corona, CA - Mar 04 2017

Review for Dr. Bottala

Love Dr. Bottala and his staff. They're always so warm and welcoming and I look forward to seeing them all each time I come in. I have had nothing but fantastic service and experiences with them.

Crystal Reyes in Los Angeles, CA - Feb 24 2017

Review for Dr. Bottala

Dr. Bottala and the staff are awesome. I've had my braces for almost 2 years, and at every appointment they're always so thorough and polite with everything they ask and do. If I were to start treatment all over again I'd definitely choose Bottala Orthodontics.

Thomas Davila in Chino Hills, CA - Feb 23 2017

Review for Dr. Bottala

Helen Hansen in La Habra, Calif - Feb 23 2017

Review for Dr. Puswella

Connie in Huntington Beach - Feb 20 2017

Review for Dr. Namba

Cannot recommend DR. Davison. His medical skills are terrible, could be fatal. Bedside manor awful.

Antioch, CA - Feb 20 2017

Review for Dr. Davison

Extremely knowledgeable! Dr. Truong always genuinely spend a great amount time to address my concerns and make sure I am understand the condition of my teeth. It shows he is here to help patients and passionate about what he is here to do for them. Highly recommended!

Huyen Dang in Westminster - Feb 18 2017

Review for Dr. Truong

Please do not go to this doctor. He could not successfully complete a "cookie cutter surgery" (his words). Careless mistakes. I am shocked this doctor is still working on patients. Do yourself a favor and stay away. I cannot stress this enough!!!

Tustin, Ca - Feb 17 2017

Review for Dr. Davison

He is the best!!!!!!!!! The teas that he makes for my body "Awesome". Your services are truly a blessing. His spiritual teachings are truly appreciated. I honestly love my dr. Insurance is important!

Verna Archie in Philadelphia, PA - Feb 15 2017

Review for Sunwoo Kim

Love coming here! The staff is always so sweet and nice. I would recommend this to anyone!

Fontana, CA - Feb 15 2017

Review for Dr. Bottala

Maria Nunez in Ontario, CA - Feb 11 2017

Review for Dr. Bottala

Ashley Williams in Ontario - Feb 07 2017

Review for Dr. Bottala

Steve in Huntington Beach, CA - Feb 03 2017

Review for Dr. Davison

I've been coming here for a year for my Invisalign and I would highly recommend Bottala to anyone, child, teen or adult!

Sun City, CA - Jan 27 2017

Review for Dr. Bottala

Lea S. in Anaheim, CA - Jan 12 2017

Review for Dr. Owen

I am 2 weeks post op and i couldnt be happier with the whole experience! I would recommend Dr. Namba and his team to my closest friends and family his skill and professionalism are second to none!

Dale Kennelly in Chino Hills, CA - Jan 08 2017

Review for Dr. Namba

My father was admitted to Kaiser Irvine facility. Dr Patel is very kind and take excellent care of his patients.

Kim in Anaheim, CA - Jan 08 2017

Review for Dr. Patel

Great experience

MINERVA SANTIVANEZ in Chino, CA - Dec 16 2016

Review for Dr. Bottala

Collierftw in Anaheim, CA - Dec 07 2016

Review for Dr. Loh

Mark in Irvine,CA - Dec 03 2016

Review for Dr. Ott

Awesome place and so much better than any other ortho offices I have been to.

Dec 02 2016

Review for Dr. Bottala

I want to thank Dr. Ott for his health care I had on 11/15/16 he did heart open surgery for a linking valve he is just a great Dr. I am so happy with his service I will recommend him

vidal perez in santa ana ca - Dec 01 2016

Review for Dr. Ott

Came in felt really comfortable with all the employees there all so nice my son was feeling a bit nervous they made him feel calm this is just our second appointment and we feel really good about this office ??

Vickie Gomez in Pomona ca - Nov 04 2016

Review for Dr. Bottala

The staff and Dr are amazing!!! Could not be any happier with there service's and staff. Amazing experience for my daughter and girlfriend. No other place I would go. Very professional in every way

Elizabeth in Chino hills Ca - Oct 25 2016

Review for Dr. Bottala

Dr. Bottala is very informative and knowledgeable! My child looks forward to her visits.

Perris, CA - Oct 24 2016

Review for Dr. Bottala

Location

Kaiser Permanente Orange County - Anaheim Medical Center

3440 E La Palma Ave, Anaheim, CA 92806