Northwest Medical Center - Springdale

67%

Patients that would definitely recommend
3% lower than the national average


Northwest Medical Center - Springdale is a medical facility located in Springdale, AR. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2021)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Bloodstream infection following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Northwest Medical Center - Springdale

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Northwest Medical Center - Springdale

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Very personable and attentive physician! He took the time to listen to what I needed to share about my situation and took the needed time to help me understand a solution. Would highly recommend!

Cathy H Oct 31 2020

Review for Dr. Hurt

Amenda Oct 28 2020

Review for Dr. Menendez

Dr Fry was very amazing and helpful, she addressed all my questions but her nurse was extremely rude to me on my last visit and I don’t feel comfortable going back again. And there is always long wait time for appointments

Oct 24 2020

Review for Dr. Fry

I had a cyst in my uterus that was making me have a period almost a year after I had stopped. Dr. Mason made sure I completely understood what was going on, how we were going to fix this & didn’t put me off. Cyst removed, no more periods. All good!

Oct 20 2020

Review for Dr. Mason

Dr Travis The best??

Richard Dale Oct 17 2020

Review for Dr. Travis

Location

Northwest Medical Center - Springdale

609 W Maple Ave, Springdale, AR 72764

Frequently Asked Questions

Where is Northwest Medical Center - Springdale located?

Has Northwest Medical Center - Springdale won any recent awards from Healthgrades?

Does Northwest Medical Center - Springdale score well in safety ratings?