Northwest Medical Center - Springdale

69%

Patients that would definitely recommend

1% lower than the national average

Northwest Medical Center - Springdale in Springdale, AR - Get directions, phone number, research physicians, and compare hospital ratings for Northwest Medical Center - Springdale on Healthgrades.

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • In-Hospital Fall Associated Fracture Rate

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10

2% lower than the national average

69%

Would definitely recommend

1% lower than the national average

Northwest Medical Center - Springdale

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%52%

Northwest Medical Center - Springdale

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Excellent care, and answered all of my questions.

Mar 16 2024

Review for Dr. Macleod

Going to the gyno can be so awkward, but Dr. Mason makes it such a chill experience! She also doesn’t act pressed for time so you can ask her questions and she’s so willing to answer them! It’s a quick, painless process with her and I highly recommend!

Mar 15 2024

Review for Dr. Mason

Dr Hanby was wonderful at explaining everything.

Mar 15 2024

Review for Dr. Hanby

From the staff to Dr. Henley, this was a pleasant experience as always. He recommended a splint for my painful, arthritic finger. I was able to have it made at the clinic. After an hour of wearing it, the pain has already lessened. Thank you!

Mar 14 2024

Review for Dr. Henley

I highly recommend Dr Ashley Mason, OBGYN. She is very knowledgeable and personable. She remembers my history from a year ago and asks pertinent questions that shows she truly cares about my overall wellbeing! She is also very gentle with her female exams, which is also helpful. I’ve experienced...

VSG Mar 14 2024

Review for Dr. Mason

Location

Northwest Medical Center - Springdale

609 W Maple Ave, Springdale AR 72764

CallDirections

(479) 751-5711

Frequently Asked Questions

Where is Northwest Medical Center - Springdale located?

Northwest Medical Center - Springdale is located at 609 W Maple Ave, Springdale, AR 72764. Find other locations and directions on Healthgrades.

Has Northwest Medical Center - Springdale won any recent awards from Healthgrades?

No, Northwest Medical Center - Springdale has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Northwest Medical Center - Springdale highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northwest Medical Center - Springdale score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Northwest Medical Center - Springdale?

Phone number, appointment information, and directions can be found on Healthgrades Northwest Medical Center - Springdale profile..

How does Northwest Medical Center - Springdale rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

609 W Maple Ave

Springdale, AR 72764

Directions

(479) 751-5711