NEA Baptist Memorial Hospital
Patients that would definitely recommend
9% higher than the national average
NEA Baptist Memorial Hospital is a medical facility located in Jonesboro, AR. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2022, 2021)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNEA Baptist Memorial Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
NEA Baptist Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
David K Nov 02 2023
Review for Dr. Ogwo
Dr. Brandt is a wonderful doctor but his staff are condescending and bullying. You are forced to see his financial counselor before surgery and she tells you that you must pay 20% upfront or they won't perform your surgery. You are told that you must pay any open balance in full before a second...
Oct 22 2023
Review for Dr. Brandt
Very pleasant and professional. Explained everything ahead of time. Surgery was completed on time and with no complications.
Mike Benson Oct 19 2023
Review for Dr. Rich
Dr. Lan did an ablation back in 2016, and it was a successful procedure. If, I ever need an electrophysiologist, I will look for him again.
L. Ruiz Oct 16 2023
Review for Dr. Lan
always get good check-up and they listen to every question, always work us in, if we need to call and see a doctor
Oct 11 2023
Review for Dr. Wagner Jr
Location
NEA Baptist Memorial Hospital
Frequently Asked Questions
Where is NEA Baptist Memorial Hospital located?
NEA Baptist Memorial Hospital is located at 4800 E Johnson Ave, Jonesboro, AR 72401. Find other locations and directions on Healthgrades.
Has NEA Baptist Memorial Hospital won any recent awards from Healthgrades?
Yes, NEA Baptist Memorial Hospital has been awarded with Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ in the past two years.
Is NEA Baptist Memorial Hospital highly rated with patients?
77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does NEA Baptist Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at NEA Baptist Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades NEA Baptist Memorial Hospital profile..
How does NEA Baptist Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She took the time to talk to me and was not rushed. She gave me her opinions and answered my questions and concerns. She absolutely is not rude as mentioned in another review. In fact her and het staff are very nice and respectful and my visits have been very helpful to keep me as healthy as...