Mercy Hospital Northwest Arkansas

79%

Patients that would definitely recommend
9% higher than the national average


Mercy Hospital Northwest Arkansas is a medical facility located in Rogers, AR. This hospital has been recognized for Patient Safety Excellence Award™, America’s 50 Best Hospitals for Vascular Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2021)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Spine Surgery Award™ (2020, 2019)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Mercy Hospital Northwest Arkansas

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Mercy Hospital Northwest Arkansas

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Dr Rogers has given me my quality of life back! He is so knowledgeable and skilled as a surgeon. Dr. Rogers has done three major procedures on me for treatment colorectal cancer, and each one was a great success. I will always be his biggest fan, even though he's an LSU fan. Ha ha!

Joe Buchanan Aug 04 2021

Review for Dr. Rogers

Dr. Jaggernauth is one of the kindest, most caring doctors ever. Always concerned & answers all my questions. Simply the best!

Gladys Hill Jul 31 2021

Review for Dr. Jaggernauth

We had gone to Dr. Robert Hull for over years and when he passed away, we didn't know if we could find a doctor we liked as well as him. But we did in Dr. Yawn. We have been very pleased with him and his office people.

Von and Irene Johnston Jul 26 2021

Review for Dr. Yawn

Very good

Jul 24 2021

Review for Dr. El-Shafei

Clearly explained diagnosis and proposed treatment. Was efficient and on time. He seems to have left Mercy and I will attempt to follow him to his new setting.

Jul 22 2021

Review for Dr. Ragland

Location

Mercy Hospital Northwest Arkansas

2710 S Rife Medical Ln, Rogers, AR 72758

Frequently Asked Questions

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