Mercy Hospital Northwest Arkansas

79%

Patients that would definitely recommend
9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2019)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Bloodstream infection following surgery

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Mercy Hospital Northwest Arkansas

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Mercy Hospital Northwest Arkansas

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Mercy Hospital Northwest Arkansas

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Providers

Dr. Alfred Addington, MDObstetrics & Gynecology
Dr. Alfred Addington, MD
2708 S Rife Medical Ln Ste T40 Rogers, AR 72758undefined mi
2100 S 54th St Rogers, AR 72758undefined mi
811 SE 28th St Ste 5 Bentonville, AR 72712undefined mi
2618 SE J St Bentonville, AR 72712undefined mi
Dr. Nadine Alex, MDEndocrinology, Diabetes & Metabolism
Dr. Nadine Alex, MD
593 S Horsebarn Rd Ste 203 Rogers, AR 72758undefined mi
2710 S Rife Medical Ln Ste 1 Rogers, AR 72758undefined mi
1000 SE 13th Ct Bentonville, AR 72712undefined mi
3900 N Parkview Dr Fayetteville, AR 72703undefined mi
Dr. Jana Ayres, DOInternal Medicine
Dr. Jana Ayres, DO
2710 S Rife Medical Ln Rogers, AR 72758undefined mi
677 Church St NE Marietta, GA 30060undefined mi
808 S 52nd St # 201 Rogers, AR 72758undefined mi
2708 S Rife Medical Ln Ste 140 Rogers, AR 72758undefined mi
3232 N Northhills Blvd Fayetteville, AR 72703undefined mi
2900 SE Moberly Ln Bentonville, AR 72712undefined mi
1960 Ogden St Ste 120 Denver, CO 80218undefined mi
3000 NW A St Bentonville, AR 72712undefined mi
Dr. Michael Berry, MDDiagnostic Radiology
Dr. Michael Berry, MD
2710 S Rife Medical Ln Rogers, AR 72758undefined mi
2710 S Rife Medical Ln Rogers, AR 72758undefined mi
Dr. Randall Black, MDEar, Nose, and Throat
Dr. Randall Black, MD
5204 W Redbud St Rogers, AR 72758undefined mi
Dr. Scotty Bolding, DDSOral & Maxillofacial Surgery
Dr. Scotty Bolding, DDS
2926 W Huntsville Ave Springdale, AR 72762undefined mi
Dr. Benjamin Boral, DOInternal Medicine
Dr. Benjamin Boral, DO
2710 S Rife Medical Ln Rogers, AR 72758undefined mi
3232 N Northhills Blvd Fayetteville, AR 72703undefined mi
3232 N Northhills Blvd Fayetteville, AR 72703undefined mi
2708 S Rife Medical Ln Ste T20 Rogers, AR 72758undefined mi

Location

Mercy Hospital Northwest Arkansas

2710 S Rife Medical Ln, Rogers, AR 72758