Mercy Hospital Fort Smith
Patients that would definitely recommend
6% higher than the national average
Mercy Hospital Fort Smith is a medical facility located in Fort Smith, AR. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

America's 250 Best Hospitals Award™ (2021)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2020)
Superior clinical outcomes in knee and hip replacement

Critical Care Excellence Award™ (2020)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Orthopedic Surgery Excellence Award™ (2020)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

Critical Care Excellence Award™
2020
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards

America’s 100 Best Hospitals for Joint Replacement Award™
2020

Orthopedic Surgery Excellence Award™
2020
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards

Orthopedic Surgery Excellence Award™
2020
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy Hospital Fort Smith
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Mercy Hospital Fort Smith
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Gettina Newpcp May 12 2022
Review for Dr. Cox
I've gotten typical care at this office from Dr. Frisbee and Allison. The office staff needs improvement. Had an appointment scheduled this morning, but when I got there they had no record of it, even though I had one of their appointment cards showing it. No apologies, just an "I'll schedule you...
Van Buren resident May 09 2022
Review for Dr. Frisbie
I have had an appointment scheduled with Dr Burks for months to get established as a new patient. I received a call one week before my appointment and was told she was not going to be there and I couldn’t be see for 4 more month. I told the person that called that I needed to be see sooner as I...
May 09 2022
Review for Dr. Burks
My experience with Dr Richardson has been very positive. He is very friendly and takes time to explain everything.
Karen Clark May 06 2022
Review for Dr. Richardson
I don't feel comfortable talking with Dr. Phillips. He always rushes like he checked my daughter's heartbeat last time we went there, but he did not tell us the numbers of the heartbeat of our baby so I feel he doesn't care about me and my baby. His staff are not good to follow up with my concerns...
May 04 2022
Review for Dr. Phillips
Location
Mercy Hospital Fort Smith
Frequently Asked Questions
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Is Mercy Hospital Fort Smith highly rated with patients?
In my personal experience…….Unreliable, not dependable, untrustworthy