Helena Regional Medical Center

62%

Patients that would definitely recommend
8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

62%

Would definitely recommend
8% lower than the national average

Helena Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Helena Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

It was good the people were nice and so yea

in West Memphis , AR - Jul 09 2019

Review for Dr. Edgar Ferguson Sr, MD

The office is very professional and compassionate. I was able to get in quickly and got a report on my mammogram when I left.

Jul 01 2019

Review for Dr. Edgar Ferguson Sr, MD

Excellent staff and service.I felt very welcomed

west memphis, AR - Jun 30 2019

Review for Dr. Edgar Ferguson Sr, MD

Wonderful. An expert in his field of oncology. So compassionate and friendly. Been treating me since 2008 and I am still in remission. Would not go to any other oncologist.

in MS, MS - May 31 2019

Review for Dr. Sohail Minhas, MD

I WAS SENT FROM A CLINIC TO OPR BECAUSE OF AN ACCIDENT AT WORK. I WAS SEEN VERY QUICKLY AND EVERYONE IN THE OFFICE WAS VERY NICE, WHICH MADE MY VISIT VERY EASY.

May 16 2019

Review for Dr. Edgar Ferguson Sr, MD

Great staff and very efficient

May 16 2019

Review for Dr. Edgar Ferguson Sr, MD

Front desk was very professional and friendly. The tech that helped me was pleasant and proficient. Would highly recommend this office to others.

May 16 2019

Review for Dr. Edgar Ferguson Sr, MD

Great experience!

May 16 2019

Review for Dr. Edgar Ferguson Sr, MD

May 12 2019

Review for Dr. Shakeb Hashmi, MD

Terrible service do not waste your time or money!!

May 11 2019

Review for Dr. Shakeb Hashmi, MD

Wonderful dr who is respectful and compassionate. Treated my mother for breast cancer. I would recommend him to anyone.

May 09 2019

Review for Dr. Mtanius Sultani, MD

in Marion, AR - Feb 23 2019

Review for Dr. Shakeb Hashmi, MD

in Memphis, TN - Feb 02 2019

Review for Dr. Sohail Minhas, MD

in West Memphis , AR - Dec 11 2018

Review for Dr. Edgar Ferguson Sr, MD

Great experience, friendly staff!

West Memphis - Dec 11 2018

Review for Dr. Edgar Ferguson Sr, MD

Great experience at ORC. Professional, friendly staff and thorough, personal care!!! Highly recommend!

Dec 11 2018

Review for Dr. Edgar Ferguson Sr, MD

Great service. Great staff! In and out pretty quick.

AR - Dec 11 2018

Review for Dr. Edgar Ferguson Sr, MD

Jun 13 2018

Review for Dr. Edgar Ferguson Sr, MD

I was seen by Dr. Minhas during a massive stroke at 18 years old. He was called in by my neurology team. He had terrific bedside manner and found health issues no one knew I had. Thanks to his work I survived and have dodged countless bullets since that time. I would definately recommend him!!

in Sikeston, MO - Jun 06 2018

Review for Dr. Sohail Minhas, MD

in West Helena, AR - Apr 11 2018

Review for Dr. Ernest Mak, MD

The staff and everybody was wonderful, caring and patient.

Feb 02 2018

Review for Dr. Haris Zafarullah, MD

Very comforting and professional atmosphere.

Feb 02 2018

Review for Dr. Haris Zafarullah, MD

Horrible doctor. Poor communication and unable to identify problems with patients. He may have the experience to do his job, but you would never know. Asking a simple question is met with resistance. This man needs to be in control to the point of being unable to care/console patients.

in Caz - Jan 24 2018

Review for Dr. Haris Zafarullah, MD

I have been James patient for ten years. He has ALWAYS treated me well. He is very intelligent and has a great spirit about himself. Im very proud to have him as my doctor. Now he is human and has his bad days but we all do

in West helena - Dec 26 2017

Review for Dr. James Pillow, MD

Staff was very Perfessional and Dr Awdeh has very good, bedside manner , and hes extremley concern about your health.

in Burlington , TN - Dec 08 2017

Review for Dr. Haris Zafarullah, MD

Very nice, Love the staff, doctors and friendly environment

san antonio, tx - Nov 07 2017

Review for Dr. Haris Zafarullah, MD

in Memphis, TN - Aug 02 2017

Review for Dr. Haris Zafarullah, MD

Southaven, MS - Jul 13 2017

Review for Dr. Sohail Minhas, MD

in Memphis, TN - Jun 20 2017

Review for Dr. Glen Bryant, MD

Dr. Zafarullah has been wonderful, from surgery and a personal stand point. His staff is awesome. We were lucky he was at the hospital when my husband was brought in. He truly cares about his patients.

in Southaven - Jun 17 2017

Review for Dr. Haris Zafarullah, MD

The best cardiologist in Tennessee!

Memphis, TN - Mar 28 2017

Review for Dr. Haris Zafarullah, MD

in West Helena, AR - Nov 09 2016

Review for Dr. Sohail Minhas, MD

in Helena, AR - Apr 19 2016

Review for Dr. James Pillow, MD

Did not make me feel important or a priority. The amount of money spent was ridiculous for the service received, especially from Dr. Ferguson.

West Memphis, AR - Apr 08 2016

Review for Dr. Edgar Ferguson Sr, MD

He wanted to admit without treating pain. He was rude and was not concerned about patient care. Horrible unconcerned should not be allowed to treat anyone.

in Memphis, TN - Feb 08 2016

Review for Dr. Enrique Guillermo, MD

Location

Helena Regional Medical Center

1801 Martin Luther King Jr Dr, Helena, AR 72342