CHI St. Vincent Hot Springs

68%

Patients that would definitely recommend
2% lower than the national average


CHI St. Vincent Hot Springs is a medical facility located in Hot Springs, AR. This hospital has been recognized for Pulmonary Care Excellence Award™ and Stroke Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

68%

Would definitely recommend
2% lower than the national average

CHI St. Vincent Hot Springs

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

CHI St. Vincent Hot Springs

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Friendly, smart and well suited for practive.

Robert F Murphy Sep 12 2020

Review for Dr. Roper

Sep 10 2020

Review for Dr. Larrimer

Dr. Featherston is the absolute best. I have only good things to say about how he treated me, I can't recommend him enough.

Anonymous Sep 09 2020

Review for Dr. Featherston

After reading all the negative reviews I was very hesitant to go into my appointment today. But once I was there everyone was so professional so kind And very attentive to my needs. I would highly recommend this doctors office and all the professional people in it.

Ann Underwood Aug 19 2020

Review for Dr. Brandt

Mara M Aug 16 2020

Review for Dr. Burrows

Aug 14 2020

Review for Dr. Holt

All visits are well done

Aug 11 2020

Review for Dr. Cole

DRusher Aug 10 2020

Review for Dr. Shroff

Dr. LaCava was very informative and friendly. My appointment was on schedule and not rushed. The staff was friendly and helpful. I would recommend Dr. LaCava to my friends.

PJ Louden Aug 06 2020

Review for Dr. Lacava

I can't wait to meet him as we are moving to Hot Springs Village this weekend. I need to establish a physician when I get there.

Aug 04 2020

Review for Dr. Pullig

Charles Coomes Jul 25 2020

Review for Dr. Falck

Excellent - Appreciated the time he took to explain things to me.

Jul 15 2020

Review for Dr. Peek

Excellent. Most thorough endoscopy debrief I’ve ever had. Very friendly staff. She’s the best.

Jul 13 2020

Review for Dr. Ketcher

This is my pulmonologist and I am so glad I found him! Very intelligent, kind and caring. A Doctor you can TRUST with your life!

Emily B. Jul 08 2020

Review for Dr. Pahwa

Annie Jul 07 2020

Review for Dr. Cardenas

Sent me a letter kicked me out after being patient for years because my ex-wife complained.they won't let me see Dr Finch...I don't think I'm even seeing a nurse. I think it's the guy that delivers their meals.

Jul 06 2020

Review for Dr. Finch

Renee Jul 03 2020

Review for Dr. Carrington

Excellent doctor. Very knowledgeable and friendly.

Sharon Jul 01 2020

Review for Dr. Dowdy

I absolutely love Dr Peek and his staff. Extremely knowledgeable and very caring. Great communication from him regarding my condition. Very friendly staff. I absolutely recommend him to anyone!!!

Tamara Moore Jun 25 2020

Review for Dr. Peek

Dr. Huskey takes his time with patients and doesn't rush in and out. He truly cares about his patients. I have referred friends and family to him and will continue.

Jun 24 2020

Review for Matthew Huskey

I have had in numerous appointments with Dr Kenneth Martin since 1999. I’ve never met a more competent and perfectionist of a doctor! I’m originally from Long Island New York. Dr Martin tips those doctors there

Linda Oster Jun 09 2020

Review for Dr. Martin

Great Dr, had a spinal fusion at L5-S1, I am no longer in constant pain and can do the things I enjoy again!

Tracy Jun 09 2020

Review for Dr. Peek

Bill Jackson Jun 08 2020

Review for Dr. Peek

He's a awesome Dr!!

Cindy Jun 05 2020

Review for Dr. Peek

Carolyn Graham Jun 04 2020

Review for Dr. Peek

Shelly Hogue May 30 2020

Review for Dr. Slagle

He listens, answers my questions, and treats me with respect. Even better, he has provided excellent care.

May 23 2020

Review for Dr. Bodemann

The office staff is very professional and friendly. The pain surgery center is beautiful and clean. They explain things well and get things done quickly. So far so good with my treatments.

Kathy May 20 2020

Review for Dr. Abraham

Doc amd his all crow do best job for my back pain , tanks

Dorin esanu May 20 2020

Review for Dr. Abraham

Dr. Humphreys was my doctor when I lived in Hot Springs; he still treats my mother and treated her mother as well. We wouldn't trade him for the world!

Nancy Vogel May 19 2020

Review for Dr. Humphreys

He listened to my issues, addressed them all, very passionate.

Josh Walsh Apr 30 2020

Review for Dr. Acharya

Apr 29 2020

Review for Dr. Sanson

Dr. Anderson genuinely cares about me and my family. He is a very knowledgeable physician who I will recommend highly.

Jane Campbell Apr 17 2020

Review for Dr. Anderson

Toni Bone Apr 09 2020

Review for Dr. Cleveland

I love Dr.Kota. I wouldn't want to go to anyone else. She makes me feel like she is committed to doing everything she can to help improve my health which it has. I am forever grateful for such an amazing Dr.

Marlena Apr 09 2020

Review for Dr. Kota

Larry Apr 08 2020

Review for Dr. Martin

Dr. Webb is the most trust worthy Dr. I know. He listens, very caring, trusting, and loyal to his patients. If you have a problem he is there to walk you through it. Great man and excellent surgeon. I recommend him highly.

Toni Bone Apr 06 2020

Review for Dr. Webb

The office staff can be dysfunctional and their turnabout for appointments and lab results is weak at best. Not much in the way of bedside manner from the doctor who seems to be distant at best.

Apr 05 2020

Review for Dr. Heiple

Had left knee replaced 2 years ago and needing right knee replaced.

James Berry Apr 04 2020

Review for Dr. Martin

Dr. Peek is a skilled surgeon who takes time discussing options in addition to surgery. My lumbar decompression was a minimally invasive procedure that relieved my back and leg pain that I had for more than year. I would definitely recommend Dr. Peek and OrthoAR.

Apr 04 2020

Review for Dr. Peek

Saw Dr. Roper one time and he was very helpful with my situation. His patients are lucky to have him.

Rick H. Mar 31 2020

Review for Dr. Roper

Excellent Family Doctor that I have used for about 20 years. Very detail oriented. Saved my life once when I ruptured my spleen.

Jan Kerr Mar 27 2020

Review for Dr. Bodemann

Good doctor loves her patients. Always give the best of care. Best doc in hot springs. Ilike to add her staff and front desk ladies are the best too very professional.

Georgia and Gary Mar 27 2020

Review for Dr. Parchman

Very friendly staff. Dr. Hardy is personable and answered all my questions. Highly recommend!

Ashley Mar 24 2020

Review for Dr. Hardy

Excellent. He's been our family doctor for myself, my husband and my son since he came to Hot Springs.

Tammy Van Houten-Oliver Mar 24 2020

Review for Dr. Carrington

Kym Lund Mar 18 2020

Review for Dr. Jackson

Mar 14 2020

Review for Dr. Peek

Dr Peek is awesome! He is a top notch surgeon who truly cares for his patients. He spends time with you and explains things in a caring and in depth way that is calming when you go through major surgery. Thank you Dr Peek

Cheryl Payne Mar 13 2020

Review for Dr. Peek

Dr. Suleman is an excellent doctor. He treated a family member in ICU and literally saved her life. He was godsend and is an excellent pulmonologist who contines to treat her and her illness. He cares about his patients and always has their best interests at the forefront of his practice.

Mar 11 2020

Review for Dr. Suleman

Mar 08 2020

Review for Dr. Slay

Elizabeth Cox Mar 04 2020

Review for Dr. Young

Mom Mar 04 2020

Review for Dr. Anderson

Very intelligent and personable. I always feel I get adequate focused time and all of my needs are met. She is fantastic at her profession.

Tammy Sorters Feb 29 2020

Review for Dr. Parchman

He is absolutely amazing!! He answered every question that we had. He did my husband’s work and I will definitely use him as if the need arises

Feb 28 2020

Review for Dr. Paixao

Horrible. Simply horrible. Flippant and dismissive attitude. One-trick pony diagnostics and very poor differential. I personally think he is inept. One of the absolute worst doctors I have had contact with. Many providers available that are better practiced.

Feb 28 2020

Review for Dr. Hardy

Sandra Bodah Feb 27 2020

Review for Dr. Peek

I don't feel like he has the child's best interest at heart. A child recently needed a lot of care and he didn't seem to agree. I am not sure if he is becoming to old or tired.

Feb 25 2020

Review for Dr. Cenac

.Ck Feb 24 2020

Review for Naomi Dixon

Wonderful Dr! Always kind & listens to you talk. Very good about explaining test, new meds. I would recommend Dr Amy to any family & friends.

Pamela Thomason Feb 20 2020

Review for Dr. Falck

Wouldn’t even see me because o was involved in an MVA and their exact words “we don’t accept MVAs”. I even offered to self pay. I guess you’re just screwed if you get hit by another car.

Feb 20 2020

Review for Dr. Hardy

Dr Heinamen took took me in his care my e f was10-12 now I have defibrillater and my Ed was at 40 last March. WOW he cares and talks plain English he my hero

Edward Mccormick Feb 19 2020

Review for Dr. Heinemann

Dr Bordodoor was so patient and showed that he really cared. He didn’t rush the visit and followed up much sooner than expected. I highly recommend him.

Bonnie Allen Feb 17 2020

Review for Dr. Bordador

Kimberly Willis Feb 08 2020

Review for Berna Smedley

Wish I could give her more than 5 stars! Immediate attention, very sweet and caring, extremely knowledgable and explained everything. Would trust her again in a heartbeat!

Maggie Mason Feb 08 2020

Review for Dr. Cole

I am very satisfied with Dr Larrimer. She is friendly and patient. I highly recommend her.

Feb 06 2020

Review for Dr. Larrimer

Feb 01 2020

Review for Dr. Featherston

Tracie Stone Jan 30 2020

Review for Dr. Erwin

He is professional, yet has time to hear all your concerns. Without doubt, one of the best Doctors I have ever seen.

William King Jan 28 2020

Review for Dr. Humphreys

Dr cole took the time to explain what was happening to me and what to expect next in a very caring and compassionate manner. She also called later to check and see if I was getting better.

Jan 25 2020

Review for Dr. Cole

Dr. Kenneth is the best knee surgeon in the state. I am a PT and have worked with many doctors' patients. Dr. Martin's patients have better outcomes and less pain than any others I have worked with. He did both of my knee replacements and I have had fantastic success with both.

Jan 22 2020

Review for Dr. Martin

When we first moved to Hot Springs I wanted to find a D.O. for my General Health Doctor. I found Dr. Finch and was pleased with my first visit visit and care he provides these past 4 years. YES I can recommend him.

Robert B Jan 16 2020

Review for Dr. Finch

Jan 16 2020

Review for Dr. Hollenbach

John L. Jan 14 2020

Review for Dr. Hill

Margie Sexton Jan 13 2020

Review for Dr. Cole

Always awesome

Karen west Jan 13 2020

Review for Dr. Floyd

Dr. Brayley is one of the most caring doctors I've ever been to in 60+ years. You are in good hands. His many years of experience is apparent. His office staff is also polite, caring, and professional.

L.B. Jan 11 2020

Review for Dr. Braley

Ron Eckert Jan 10 2020

Review for Dr. Chen

She's the greatest. I've been seeing her for over 25 years.

Marilyn Matzek Hot Springs Village Jan 04 2020

Review for Dr. Bodemann

Dr Dodd was amazing in helping our girl through her injuries and surgery. Very attentive and thoughtful. Even contacted us personally to follow up once she was out of the hospital. Highly recommend.

Pam M Jan 03 2020

Review for Dr. Dodd

Jan 03 2020

Review for Dr. Frais

James Kelloms in Hot Springs, AR - Dec 21 2019

Review for Dr. Webb

Very rude, argumentative, abrupt describes Dr Webb. He has all the answers, makes a lot of assumptions and knows more than all my specialty doctors based on his opinion of himself. I would not recommend him to anyone.

Dec 21 2019

Review for Dr. Webb

SWE Dec 17 2019

Review for Dr. Walker

Dr Frankowski and Dr Walker have performed several pain procedures over the last few years and I have been very pleased with their professionalism, outcomes and discussion of the procedures. The facility staff at Midtown Surgery are also very courteous and professional.

SWE Dec 17 2019

Review for Dr. Frankowski

Dec 14 2019

Review for Dr. Baldwin

Dec 11 2019

Review for Dr. Jackson

Dec 07 2019

Review for Dr. Szeto

great dr. recommend highly

joe keller Dec 06 2019

Review for Dr. Hollenbach

Dec 05 2019

Review for Dr. Way

C. Ashley/J. Ashley Dec 04 2019

Review for Dr. Navarro

Worst experience in my life in trying to get my thyroid meds filled!

M.G.S Dec 02 2019

Review for Dr. Burrows

He is an excellent doctor I’ve had him as my primary care doctor since 2002 and wouldn’t dream of ever changing he is awesome caring compassionate

Nov 28 2019

Review for Dr. Hill

Dr. Diane is the best!!!!!! She listens and takes her time. Doesn’t rush and shoots straight.

Terry Nov 24 2019

Review for Dr. Bodemann

Nov 21 2019

Review for Dr. Townley

My kids have been seeing Dr. Reeves for about 10 years now and he is awesome! He's great with the kiddos and quick to get an exam done and will answer any questions you have about any of it.

Nov 19 2019

Review for Dr. Reeves

I feel very fortunate that we have Dr Chu at our clinic in HSV. He is very personal, yet professional. Explains things thoroughly and is quick to let you know if you need further information with a specialist. His referrals are also very good.

TheOldRanger Nov 19 2019

Review for Dr. Chu

Location

CHI St. Vincent Hot Springs

300 Werner St, Hot Springs, AR 71913

Frequently Asked Questions

Where is CHI St. Vincent Hot Springs located?

Has CHI St. Vincent Hot Springs won any recent awards from Healthgrades?

Does CHI St. Vincent Hot Springs score well in safety ratings?