Baptist Health Medical Center - Hot Spring County
Patients that would definitely recommend
9% higher than the national average
Baptist Health Medical Center - Hot Spring County is a medical facility located in Malvern, AR. This hospital has been recognized for Outstanding Patient Experience Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Outstanding Patient Experience Award™ (2021)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaptist Health Medical Center - Hot Spring County
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baptist Health Medical Center - Hot Spring County
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Nancy May 07 2022
Review for Dr. Muldoon
Efficient, no wait, full understanding of current status. Discussion of alternatives, participation on decisions, invitation to call Dr Muldoon between appointments for complications.
Mar 03 2022
Review for Dr. Muldoon
Dr. Hutchins is very caring and thorough. He explained things very well and in a kind way. He really listens to me as a patient.
Feb 16 2022
Review for Dr. Hutchins
He is “ The Man!” He is the best!!! There is no one that can fill his shoes!!! I am very grateful that he is my doctor!!! He is very brilliant, very nice, very dedicated. A person couldn’t ask for a better doctor than Dr. H.
Meri Lyons Jan 14 2022
Review for Dr. Hutchins
Dr. Hackler is great. Listens to everything I have to say and answers questions with informative and understandable ex planations.
Nov 07 2021
Review for Dr. Hackler
Location
Baptist Health Medical Center - Hot Spring County
Frequently Asked Questions
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Is Baptist Health Medical Center - Hot Spring County highly rated with patients?
Dr. Muldoon is the best oncologist ever. He looked at my chart. Explained to us where we're headed with treatments and that Friday I started chemo. Love him and his staff .