Baptist Health Medical Center - Hot Spring County

79%

Patients that would definitely recommend

9% higher than the national average

Baptist Health Medical Center - Hot Spring County is a medical facility located in Malvern, AR. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10

15% higher than the national average

79%

Would definitely recommend

9% higher than the national average

Baptist Health Medical Center - Hot Spring County

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%94%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%93%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%82%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%53%

Baptist Health Medical Center - Hot Spring County

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%83%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%94%73%

Providers

Provider Reviews

Dr. Muldoon is the best oncologist ever. He looked at my chart. Explained to us where we're headed with treatments and that Friday I started chemo. Love him and his staff .

Nancy May 07 2022

Review for Dr. Muldoon

Efficient, no wait, full understanding of current status. Discussion of alternatives, participation on decisions, invitation to call Dr Muldoon between appointments for complications.

Mar 03 2022

Review for Dr. Muldoon

Dr. Hutchins is very caring and thorough. He explained things very well and in a kind way. He really listens to me as a patient.

Feb 16 2022

Review for Dr. Hutchins

He is “ The Man!” He is the best!!! There is no one that can fill his shoes!!! I am very grateful that he is my doctor!!! He is very brilliant, very nice, very dedicated. A person couldn’t ask for a better doctor than Dr. H.

Meri Lyons Jan 14 2022

Review for Dr. Hutchins

Dr. Hackler is great. Listens to everything I have to say and answers questions with informative and understandable ex planations.

Nov 07 2021

Review for Dr. Hackler

Location

Baptist Health Medical Center - Hot Spring County

1001 Schneider Dr, Malvern AR 72104

CallDirections

(501) 332-1000

Frequently Asked Questions

Where is Baptist Health Medical Center - Hot Spring County located?

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Contact Us

1001 Schneider Dr

Malvern, AR 72104

Directions

(501) 332-1000