Baptist Health Medical Center - Heber Springs

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Baptist Health Medical Center - Heber Springs

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%78%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Baptist Health Medical Center - Heber Springs

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%76%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Baptist Health Medical Center - Heber Springs

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Providers

Dr. Gregory Bienvenu, MDInternal Medicine
Dr. Gregory Bienvenu, MD
2 Lile Ct Ste 102A Little Rock, AR 72205undefined mi
2 Lile Ct Ste 102A Little Rock, AR 72205undefined mi
101 Ely Dr Heber Springs, AR 72543undefined mi
2801 Medical Center Dr Pocahontas, AR 72455undefined mi
Dr. Curtis Boyd III, DOObstetrics & Gynecology
Dr. Curtis Boyd III, DO
1800 by Pass Rd Fl 2 Heber Springs, AR 72543undefined mi
20 Baptist Health Dr Heber Springs, AR 72543undefined mi
9501 Baptist Health Dr Ste 600 Little Rock, AR 72205undefined mi
20 Baptist Health Dr Heber Springs, AR 72543undefined mi
20 Baptist Health Dr Heber Springs, AR 72543undefined mi
1100 N University Ave Ste 1 Little Rock, AR 72207undefined mi
904 Autumn Rd Ste 200 Little Rock, AR 72211undefined mi
4010 S Mulberry St Pine Bluff, AR 71603undefined mi
1701 Club Manor Dr Ste 2 Maumelle, AR 72113undefined mi
110 Village Pl Fairfield Bay, AR 72088undefined mi
Ashleigh Huntsman, APRNNursing (Nurse Practitioner)
Ashleigh Huntsman, APRN
2725 Highway 25B Heber Springs, AR 72543undefined mi
Dr. Kalyana Koneru, MDInternal Medicine
Dr. Kalyana Koneru, MD
11001 Executive Center Dr Little Rock, AR 72211undefined mi
1800 by Pass Rd Heber Springs, AR 72543undefined mi
4301 W Markham St Little Rock, AR 72205undefined mi
Dr. Allen Lewis Jr, DOInternal Medicine
Dr. Allen Lewis Jr, DO
1701 Club Manor Dr Ste 2 Maumelle, AR 72113undefined mi
1701 Club Manor Dr Ste 2 Maumelle, AR 72113undefined mi
309 Southridge Blvd Ste A Heber Springs, AR 72543undefined mi
309 Southridge Blvd Ste A Heber Springs, AR 72543undefined mi
129 N Brookmoore Dr Columbus, MS 39705undefined mi
1300 Centerview Dr Little Rock, AR 72211undefined mi

Location

Baptist Health Medical Center - Heber Springs

1800 by Pass Rd, Heber Springs, AR 72543