Baptist Health Medical Center - Conway
Patients that would definitely recommend
11% higher than the national average
Baptist Health Medical Center - Conway is a medical facility located in Conway, AR. This hospital has been recognized for Patient Safety Excellence Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2021)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaptist Health Medical Center - Conway
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baptist Health Medical Center - Conway
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Mar 15 2023
Review for Dr. Phillips
I was referred to Dr. Gandhi due to a cyst on my spinal cord between L4 and L5. Dr. Gandhi went through the MRI with me to show where the cyst was located and the upcoming surgery procedure to remove. After surgery and follow up, he went over my x-rays explaining what had been done. Excellent...
Mar 13 2023
Review for Dr. Gandhi
After my leg pain progressively worsened over about a year and finally I could not walk without pain, even with a walker and cane, I had a consult with Dr Phillips and he explained clearly what my MRI showed and what he could do to correct the problem. I was skeptical about having spine surgery but...
Mar 11 2023
Review for Dr. Phillips
I was referred to Dr Marotte and was put with Dr Hurtt! I had to call back after my blood test to get some medication instead of the Dr calling me! Not patient friendly! Then they overcharged me!
Mark Heffington Mar 08 2023
Review for Dr. Hurtt
Very compassionate, friendly, takes the time to listen and explain everything. I can’t say anything negative, his entire team has gone over and beyond to help me.
Billy Wells Mar 03 2023
Review for Dr. Chi
Location
Baptist Health Medical Center - Conway
Frequently Asked Questions
Where is Baptist Health Medical Center - Conway located?
Has Baptist Health Medical Center - Conway won any recent awards from Healthgrades?
Is Baptist Health Medical Center - Conway highly rated with patients?
I am so glad that I saw Dr. Phillips. I was having pain (numbness) in my right leg to the point I could hardly walk. Two months after surgery I am able to resume normal (for me) activities. I am pain and numbness free. I appreciate a doctor who will be honest and up-front with his patients and...