Arkansas Surgical Hospital

93%

Patients that would definitely recommend
23% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
91%

Patients who gave a rating of 9 or 10
22% higher than the national average

93%

Would definitely recommend
23% higher than the national average

Arkansas Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%90%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%78%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%66%

Arkansas Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%88%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%73%

Providers

Provider Reviews

Mandi R. Jun 30 2020

Review for Dr. Prince

Excellent doctor. Listens to his patients and doesn’t hurry you

Jay Jun 16 2020

Review for Dr. Smith

I have had in numerous appointments with Dr Kenneth Martin since 1999. I’ve never met a more competent and perfectionist of a doctor! I’m originally from Long Island New York. Dr Martin tips those doctors there

Linda Oster Jun 09 2020

Review for Dr. Martin

Arrogant and condescending. Tries to make me feel stupid when I ask a question. I guess he skipped the bedside manners class. Results are questionable. This is a nightmare. These are stressful times and he has done nothing to increase my confidence in our healthcare system.

May 19 2020

Review for Dr. Riley

Great physician, bedside manner who explained my condition with surgery required. Outcome was great success, no further complications and would reccomend this wonderful Neurosurgeon to anyone. Extremely knowledgeable and takes pride in his line of work.

Lisa May 01 2020

Review for Dr. Calhoun

Matthew Bevans Apr 21 2020

Review for Dr. Thomas

Larry Apr 08 2020

Review for Dr. Martin

Had left knee replaced 2 years ago and needing right knee replaced.

James Berry Apr 04 2020

Review for Dr. Martin

Darnetha McFarland Apr 02 2020

Review for Dr. Moore

Sdawson Mar 31 2020

Review for Dr. Smith

Excellent surgeon ! ! Hardly any pain after surgery and no pain after 6 weeks !

Theresa Richardson Mar 17 2020

Review for Dr. Smith

Thomas Pieri Mar 14 2020

Review for Dr. Andersson

Carolyn Feb 19 2020

Review for Dr. Yee

He maybe good for a pedicure. But not for ankles. He is his own horror story. He should not be practicing medicine. He could tell someone they had cancer with a smile on his face. Never trust him. I even know friend that he screwed up her bunion surgery.

Feb 15 2020

Review for Dr. Burks

I finally found a physician who will listen to me! She fixed what UAMS doctor screwed up!

Micah S. Feb 06 2020

Review for Dr. Andersson

I'm always very happy with everything Dr. Lee does for me! I'm very OCD and so is she!

Darla F. Feb 04 2020

Review for Dr. Lee

Nicole H. Jan 28 2020

Review for Dr. Lee

very happy with my results

Brittany H. Jan 27 2020

Review for Dr. Lee

MPS Jan 24 2020

Review for Dr. Hart

Dr. Kenneth is the best knee surgeon in the state. I am a PT and have worked with many doctors' patients. Dr. Martin's patients have better outcomes and less pain than any others I have worked with. He did both of my knee replacements and I have had fantastic success with both.

Jan 22 2020

Review for Dr. Martin

staff are very friendly. Dr. Lee is very compassionate about what she does and they way she approaches clients

J. L. Jan 15 2020

Review for Dr. Lee

She fixed my wrist that the hand doctor at UAMS couldn’t. I have my life back. She went above and beyond and truly cared!

Travis P., Conway, AR Jan 14 2020

Review for Dr. Andersson

It is like waiting to be seated at a 5 Star restaurant, worth every minute waited!

Joan Ripper Jan 14 2020

Review for Dr. Hefley

Don Raines Jan 11 2020

Review for Dr. Washburn

Everything went perfectly...she is amazing!!!

Anonymous Jan 10 2020

Review for Dr. Lee

Sharon Dec 13 2019

Review for Dr. Yee

Best spine specialist in Arkansas. He has been my doctor for 22 years.

Oct 24 2019

Review for Dr. Hart

Not very impressed. I made an appointment to see Dr. Hefley and never saw him. I saw his PA. Saw something on my xray that was told I needed to have a CT scan done on and have called 4 times to follow up with NO return call. Would not recommend.

Michelle Oct 15 2019

Review for Dr. Hefley

Sep 21 2019

Review for Dr. Prince

We love coming here. Dr Mimi is a wonderful DR. She fixed all our concern practically pain free ! Love our fresh look. The entire staff is very pleasant.

Pauletta S. Sep 20 2019

Review for Dr. Lee

Dr. Mimi Lee is amazing! My experience and results exceeded my expectations. My only regret is not doing this years ago.

Heidi R. Sep 16 2019

Review for Dr. Lee

She is very meticulous and her perfectionism helps your results alot.

Anonymous Sep 12 2019

Review for Dr. Lee

Aug 31 2019

Review for Dr. Devlin

Excellent Dr. My husband have both used him for several years and have been very satisfied. Big thank you to Dr. Nguyen, Ann, Scott and front desk ladies. #1

Cheryl Grant in Benton, AR - Aug 25 2019

Review for Dr. Nguyen

Bad, Bad, Bad

Aug 22 2019

Review for Dr. Burks

Arrogant not interested in explaining anything only focused on surgery even though he couldn’t say for sure what was wrong with my arm and if other treatments could help me

Aug 21 2019

Review for Dr. Riley

Thinks expensive surgery is the answer for every problem. I don't mind him driving a BMW I just don't want to pay for it.

Aug 21 2019

Review for Dr. Burks

Explained everything well and overall experience was wonderful. Highly recommend Dr. Lee.

Tina N. Aug 21 2019

Review for Dr. Lee

Courtney Cook Aug 19 2019

Review for Dr. Prince

Dr. Lorio and his staff are terrific. He's performed knee and complete reverse shoulder replacement on me (perfect). I would highly recommend Dr. Lorio to anyone.

M. K. Bron Aug 09 2019

Review for Dr. Lorio

Came in with increasing pain, limiting my life. Dr Lee was right on target. I am now back to living life as I want to.

Martha H. Aug 07 2019

Review for Dr. Lee

Jamie Williams Aug 02 2019

Review for Dr. Prince

Caring, concerned and excellent surgeon. Staff is excellent

Sara Aug 01 2019

Review for Dr. Martin

I had a breast reduction done almost 11 years ago, and I am still extremely happy with all of my results. He is a very patient and kind doctor and spent a lot of time with me explaining the procedure and discussing my options.

Jul 31 2019

Review for Dr. Sloan

Had both knees “replaced”! Both surgeries were successful and I am grateful for him and his staff!

Jonathan Arostegui Jul 20 2019

Review for Dr. Martin

Dr. Price and her staff made me feel so at ease with the process. Bedside manner was off the charts amazing!!! She has become a doctor I trust and would recommend her to anyone!

Jul 19 2019

Review for Dr. Prince

I did not feel rushed with my appointment and felt that Dr. Lee explained the procedure(s) to me in an easy to understand way. The entire staff was very friendly and efficient.

Anonymous Jul 13 2019

Review for Dr. Lee

outstanding

Anonymous Jul 12 2019

Review for Dr. Lee

She is wonderful!

Anonymous Jul 11 2019

Review for Dr. Lee

Jul 05 2019

Review for Dr. Prince

May 21 2019

Review for Dr. Branman

May 18 2019

Review for Dr. Burks

Dr. Prince and her staff are wonderful. My whole experience was perfect from beginning till end. I will always go back to Dr. Prince for any future procedures. I had breast augmentation done because my breasts were 2 different sizes and the results are beautiful!!

May 14 2019

Review for Dr. Prince

Apr 22 2019

Review for Dr. Smith

Apr 13 2019

Review for Dr. Prince

I absolutely loved Dr. Prince and her staff. They were all so kind and always made me feel comfortable. I was very pleased with my surgery and had no issues whatsoever! I am so pleased with my results.

Apr 10 2019

Review for Dr. Prince

Dr Moore is very knowledgeable and doesn’t recommend surgery unless you absolutely need it .Him and his staff are totally amazing

Apr 05 2019

Review for Dr. Moore

He is concerned about the patient

Apr 05 2019

Review for Dr. Moore

Best first visit I’ve ever experienced with a physician. Short wait, kind staff, knowledgeable, nonjudgmental, thorough, absolute tops in every way!

Apr 04 2019

Review for Dr. Novack

Apr 02 2019

Review for Dr. Bauer

I had an abdominoplasty and it was amazing. The scars are barely visible and I am so happy with the results I could cry. thank you Dr. Branman for all your help and changing my life

Mar 28 2019

Review for Dr. Branman

I have knee problems. I have been getting knee injections for a few years. Last visit the shots didn't work. He explained my options for my knees.

Mar 25 2019

Review for Dr. Nguyen

He's the best and I have been recommending him to anyone with a knee problem.

Mar 17 2019

Review for Dr. Martin

Mar 15 2019

Review for Dr. Prince

I can tell you he is an excellent surgeon and treats me with so much care and concern. I have never has a Dr treat me the way he does. He makes me feel like I matter. I love the staff as well, Amanda and Cristy are wonderful and I appreciate everything they do for me Tracy Rateliff

Tracy Rateliff in Cabot, AR - Mar 07 2019

Review for Dr. Shahim

Anonymous Mar 06 2019

Review for Dr. Lee

C. T. Feb 22 2019

Review for Dr. Lee

Hot Springs - Feb 22 2019

Review for Dr. Smith

AR - Feb 20 2019

Review for Dr. Moore

Excellent

Sandra in Pine Bluff, AR - Feb 20 2019

Review for Dr. Washburn

Roy in Maumelle - Feb 19 2019

Review for Dr. Adametz

J. Guy in Dallas, TX - Feb 14 2019

Review for Dr. Prince

Such a great experience!

Cjm in Texarkana, AR - Feb 12 2019

Review for Dr. Devlin

Sherry Estelle Feb 09 2019

Review for Dr. Washburn

Jan 29 2019

Review for Dr. Branman

Phillip Palmer in Maumelle, AR - Jan 25 2019

Review for Dr. Hart

she is fabulous!!!!!!! she is a miracle worker!!!!! so kind!!!! and just perfect!!!

B. W. Jan 25 2019

Review for Dr. Lee

Dr. Prince is a perfectionist and does amazing work. Her office staff is professional and I always have a great experience. I highly recommend Dr. Prince

Little Rock - Jan 19 2019

Review for Dr. Prince

Conway, AR - Jan 18 2019

Review for Dr. Bauer

Always caring and gets the job done. Great experience!

Anonymous Dec 19 2018

Review for Dr. Lee

everyone was great, Dr Lee is a perfect surgeon.

Anonymous Dec 19 2018

Review for Dr. Lee

dr. lee was very helpful in answering all of my questions. she was very honest about my expectations and everything turned out better than i hoped!

Hannah H. Dec 17 2018

Review for Dr. Lee

Valladares in Hot Springs, AR - Dec 15 2018

Review for Dr. Smith

Dr Washburn performed joint fusion on my big toe around 3 months ago. I was in chronic pain and had been seeing another Dr who told me there was nothing she could do for me. I have a while to go to complete healing but am so thankful I found him!! I simply don't believe you can find a better Dr!!

Christina Martin in Bryant, AR - Dec 11 2018

Review for Dr. Washburn

Wonderful experience! I will tell all of my friends!

Anonymous Nov 16 2018

Review for Dr. Lee

So pleased with my results. Far exceeded my expectations. Love Dr. Lee!

Anonymous Nov 15 2018

Review for Dr. Lee

As far as I am concerned, he is the very best.

Danny Harris in AR - Nov 14 2018

Review for Dr. Martin

Dr Lee is amazing and I would not trust anyone else!

Anonymous Nov 14 2018

Review for Dr. Lee

Hot Springs Village, - Nov 09 2018

Review for Dr. Bowen

I never realized what a difference an great, experienced doctor makes. This is the best result I've had yet!

Anonymous Oct 31 2018

Review for Dr. Lee

George K. Phillis MPAS PA-C in I come from out of state to have Dr. Martin do my - Sep 27 2018

Review for Dr. Martin

Everyone was so professional and kind. My lips look AMAZING!

Debbie T. Sep 21 2018

Review for Dr. Lee

Melissa in Sherwood, AR - Sep 19 2018

Review for Dr. Nguyen

George K. Phillis MPAS PA-C in Hot Springs Village, AR - Sep 04 2018

Review for Dr. Andersson

Bryant, AR - Aug 28 2018

Review for Dr. Martin

The staff and Dr. Lee are always a pleasure! I drive from Shreveport to see Dr. Lee. I trust her expertise. I'm always 100% satisfied.

Cynthia I. Aug 14 2018

Review for Dr. Lee

Location

Arkansas Surgical Hospital

5201 Northshore Dr, North Little Rock, AR 72118