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Baptist Health Medical Center - Heber Springs

Baptist Health Medical Center - Heber Springs in Heber Springs, AR - Get directions, phone number, research physicians, and compare hospital ratings for Baptist Health Medical Center - Heber Springs on Healthgrades.

81%

Patient Experience Rating

9% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10

13% higher than the national average

81%

Would definitely recommend

9% higher than the national average

Baptist Health Medical Center - Heber Springs

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%91%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%91%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%77%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%54%

Baptist Health Medical Center - Heber Springs

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%83%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%76%

Providers

Provider Reviews

Dr. Gandhi spent all the time needed to review with me the results of my MRI's and CT scans.He answered all of my questions, and explained in detail the next step in dealing with my condirion. They have a great staff the ensured that my appointment went smooth and on-time.

Butch Apr 12 2024

Review for Dr. Gandhi

I have had issues in my 40’s and Dr Kent has always made strides to get me relief. There is never a long wait, easy to schedule, and nurse always calls me back if I need her. I would highly recommend.

Tonya Lott Apr 04 2024

Review for Dr. Kent

Explains condition, treatments very well. Easy to talk to. Very knowledgeable. My previous surgery went off without a hitch and still great.

Apr 03 2024

Review for Dr. Moore

Very knowledgeable and answered my questions

Mar 12 2024

Review for Dr. Moore

Dr. Stewart preformed three highly complicated surgeries on my major injuries. He is incredibly smart and an amazing surgeon that allowed me to return to my normal activities after a catastrophic injury. He takes his time to explain to his patients. Office is super efficient and staff very helpful...

Shannon Shenker Feb 29 2024

Review for Dr. Stewart

Location

Baptist Health Medical Center - Heber Springs

1800 by Pass Rd, Heber Springs AR 72543

CallDirections

(501) 887-3000

Frequently Asked Questions

Where is Baptist Health Medical Center - Heber Springs located?

Baptist Health Medical Center - Heber Springs is located at 1800 by Pass Rd, Heber Springs, AR 72543. Find other locations and directions on Healthgrades.

Has Baptist Health Medical Center - Heber Springs won any recent awards from Healthgrades?

No, Baptist Health Medical Center - Heber Springs has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baptist Health Medical Center - Heber Springs highly rated with patients?

88% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Health Medical Center - Heber Springs score well in safety ratings?

Healthgrades tracks outcome ratings for 10 hospital services. View more details here.

How do I get in at Baptist Health Medical Center - Heber Springs?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Health Medical Center - Heber Springs profile..

How does Baptist Health Medical Center - Heber Springs rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1800 by Pass Rd

Heber Springs, AR 72543

Directions

(501) 887-3000