Yavapai Regional Medical Center - West Campus

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™ (2020, 2019)

Superior clinical outcomes in stroke care and neurosurgery

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Spine Surgery Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Yavapai Regional Medical Center - West Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Yavapai Regional Medical Center - West Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Dr. Manjoros is always compassionate, available and knowledgeable to support her patient’s needs.

Jul 08 2020

Review for Dr. Manjoros

Dr. Schlaifer and her staff are top tier. She is professional and talented. Using her skills she removed my malignant prostate and removed a kidney stone. I would definitely recommend this doctor.

Jul 06 2020

Review for Dr. Schlaifer

Wonderful and caring doctor and staff. My husband and I have been Dr. Cirelli's patient for almost 10 years.and we are very happy with Dr. Cirelli.

JP Jul 03 2020

Review for Dr. Cirelli

Dr Arthur did a yag laser treatment of my left eye. I can see again. He will be doing a cataract procedure in July on my right eye. I completely trust him too do an excellent job.

Rich Jun 28 2020

Review for Dr. Arthur

Jun 26 2020

Review for Dr. Cirelli

Maggie in Prescott Jun 25 2020

Review for Dr. Leidinger

Had nearly ten months of intense pain. After finally getting referred to dr Thomas and his great team they diagnosed the problem and guided me through surgery to fix the problem. Would highly recommend the entire team. Every part of their service was friendly, informative and professional. A+

Steve Jun 25 2020

Review for Dr. Thomas

Very caring and friendly.

Jun 25 2020

Review for Dr. Askari

I had plantar fascia. Dr Hayman treated me several times. Healed perfectly. His staff and the doctor were always professional and friendly. Great crew. Office is clean and organized.

Mike S. Jun 18 2020

Review for Dr. Hayman

Always makes sure I understand my issues and addresses them. She’s incredibly kind and understanding. I view her as a friend as well as my doctor.

Valerie Patterson Jun 17 2020

Review for Dr. Rheinfelder

I just went back to see Dr. Jaume, he was very helpf. It is not my knee hurting but my hip.it was a helpful appt. plan in action.

Patti Toothman Jun 13 2020

Review for Dr. Jaume

Jydi Jun 11 2020

Review for Dr. Price

Having recently moved to the Prescott area, and tried another doctor without success, I stumbled upon Terry Barnes. She listens and gets things done. I find her to be professional, knowledgeable, and easy to talk with. So instead of a doctor I see her as my general doctor.

N Williams Jun 09 2020

Review for Terry Barns

Double trouble Jun 05 2020

Review for Dr. Pifer

He treated my husband well in the hospital. We are supposed to schedule an appt right away but get stuck on hold for 15 minutes--never was able to get through.

Jun 01 2020

Review for Dr. Gerges

BRUCE SENKOW May 30 2020

Review for Dr. Covey

May 28 2020

Review for Dr. Purush

Kathleen Camacho May 27 2020

Review for Dr. Ha

Worst doctor I’ve ever seen. Went against 5 other doctor’s recommendations. Now the cancer I had has returned in all likelihood. Unbelievable and unjustifiable arrogance.

JT May 26 2020

Review for Dr. Box

The comment above that he just cares about the money is spot on.

Caz May 23 2020

Review for Dr. MacKenzie

May 22 2020

Review for Dr. Gutgsell

Ella B. May 21 2020

Review for Dr. Hirasa

Bob May 20 2020

Review for Dr. Lawlor

May 18 2020

Review for Dr. Walters

Doctor on Demand visit. She was incredibly knowledgeable and simply terrific! She helped me understand my symptoms and provided me with the information and advice needed to get better.

Jacob May 01 2020

Review for Dr. Burggraf

Lilly Apr 30 2020

Review for Dr. Lopez

Gale McBrien Apr 24 2020

Review for Dr. Kaper

Virginia Collings Apr 21 2020

Review for Dr. Kaper

No longer practicing in the Prescott, AZ area.

Kenneth T Marion Apr 21 2020

Review for Dr. Castillo

Dr. MORTENSON has been our doctor for many years. He is genuinely caring and friendly. He is patient to hear our concerns and answer our questions. He has performed several procedures for me and my husband and we feel he has given us excellent care. We feel blessed to be under his care.

Apr 20 2020

Review for Dr. Mortenson

Apr 17 2020

Review for Dr. Kaper

-K Apr 17 2020

Review for Dr. Osburn

He is a very smart man. He knows everything and if he doesn't he finds out. Saved my life.

Apr 16 2020

Review for Dr. Neumann

Patricia Apr 15 2020

Review for Dr. Bassett

I had the good fortune of being referred to Dr El Harakeh for a new lung issue. Dr El Harakeh is a doctor who is quite knowledgeable in his field, and takes the time needed with his patients. He has a good personality as well.

Jan Riley Apr 13 2020

Review for Dr. El-Harakeh

He is compassionate, thorough and knowledgeable. I highly recommend him.

Cheryl Vander Berg Apr 01 2020

Review for Dr. Jani

Great doctor! He is very thorough and honest. He has done a lot for me in the hospital along with the nurses who took excellent care of me. I wish he had a primary care office. God bless all the healthcare workers in the front lines taking care of our community.

Mar 28 2020

Review for Dr. Missey

I had previously written a review, going into detail about my negative experience with Dr. Peva. I suppose being bluntly honest, it was not published. I highly Do Not Recommend him.

Dawn Mar 26 2020

Review for Dr. Pleva

Dr. Aranda is a very competent professional. I have been seeing him for several years, and he is always willing to listen to patient concerns, and provide premium healthcare.

V. L. Green Mar 23 2020

Review for Dr. Aranda

Excellent. He is a good guy as being a highly respected cardiologist. He takes time to learn more about you in addition to giving you straightforword analysis.

Ed Wisneski Mar 19 2020

Review for Dr. Stomel

Chili Mar 17 2020

Review for Dr. Ritland

Michael Orr Mar 16 2020

Review for Dr. Lopez

Dawn Nicholas Mar 16 2020

Review for Dr. Campuzano

Dawn Nicholas Ret/Detective Mar 16 2020

Review for Dr. Little

D. Nicholas Retired Detective Mar 16 2020

Review for Dr. Bushman

Mar 14 2020

Review for Dr. Missey

Mar 13 2020

Review for Dr. Purush

Mar 12 2020

Review for Dr. Schlaifer

Gregg Cramer Mar 12 2020

Review for Dr. Schlaifer

ChaCha Mar 11 2020

Review for Dr. Ritland

Mar 10 2020

Review for Dr. Jani

Gail Carrey Mar 07 2020

Review for Dr. Leidinger

He gave me a misdiagnosis that caused me heartache for several months until I got the truth. Terrible bedside manner. Very hurtful.

Mar 05 2020

Review for Dr. Missey

So attentive! Extremely efficient and knowledgeable. Received call back right away and was granted a recommendation letter for what I needed. I’ve been with this lung doctor for 13 years. Would not venture ANYWHERE ELSE!

Mar 02 2020

Review for Dr. El-Harakeh

Sandra B Feb 28 2020

Review for Dr. Kumar

PH Feb 27 2020

Review for Dr. Castillo

Just the most thorough GI doc I have ever had. Wish I could have him as a primary!

Dee Feb 23 2020

Review for Dr. Worthington

Feb 16 2020

Review for Dr. Tung-Takher

Feb 07 2020

Review for Dr. Nelson

He has changible staff members that make many mistakes. You wait a long time.

Feb 06 2020

Review for Dr. Purush

Feb 03 2020

Review for Dr. Castillo

Good. Explained things well, set reasonable expectations

Jan 31 2020

Review for Dr. Strasser

Aplus

Jan 22 2020

Review for Dr. Blum

I was very pleased how Dr. Price examined me, and explained to me the time frame and treatment needed for recovery. He was professional and polite.

Kevin Wick Jan 22 2020

Review for Dr. Price

I have been seeing Doctor Brown since 2011. He is very pleasant and takes time to explain all aspects of my medical issues. The wait time is much less than other doctors I have seen, 10-15 minutes.

Richard R Patton Jan 20 2020

Review for Dr. Brown

I really really like and trust Dr. Pleva. He greets you with a fist bump and gets down to business. He inputs alot of information/data as I explained symptoms. Dr. Pleva read every report of findings I've had for the past year! He asked lots of questions and listened to my opinion too.

Kathryn Ford Jan 18 2020

Review for Dr. Pleva

Dr Hurley is the best Dr I have ever been to. He’s caring and listens. An amazing man with an extensive knowledge base.

Melissa Jan 17 2020

Review for Dr. Hurley

Over the years, I have been to many good foot specialists here in Europe and Brazil. None have been as professional from to to bottom as Dr. Brad Hayman and his entire staff. Each appointment I leave feeling better because my foot care has been given precise and patient attention.

Barry Nelson Jan 16 2020

Review for Dr. Hayman

ROGER HARTMAN Jan 15 2020

Review for Dr. Kaper

Dina Leavitt Jan 10 2020

Review for Dr. Karandish

Dr. Thomas did emergency back surgery on me to relieve chronic back and leg pain, and loss of feeling/use of my feet. 70 days later, I am walking and driving again. My recovery is beyond my wildest expectations, and I owe my restored health to Dr. Thomas and his assistant Jeremy.

normand in Prescott Valley Jan 07 2020

Review for Dr. Thomas

Dr. Desoto does not follow up if you have an issue in the ER or if she is asked to communicate with another doctor. You will be put into her schedule at her convenience and, if you are traveling, you are on your own.

Jan 03 2020

Review for Dr. DeSoto

Dec 31 2019

Review for Dr. Neumann

Dr. Kaper did my hip replacement surgery & I was totally happy with the office visits before surgery and with the anterior surgery. He had good recommendations for physical therapy before & after surgery. He takes time to explain everything.

Millie Stammen Dec 25 2019

Review for Dr. Kaper

David Dec 24 2019

Review for Dr. Huang

Dec 20 2019

Review for Dr. Nica

My mom had the same thing happen. Dr. Stomal told my mom she had two blocked arteries and sent her for an angiogram in Phoenix saying probably needed a stent and the cardiac surgeon put the camera up and said there was no blockage.

Dec 17 2019

Review for Dr. Stomel

Dec 12 2019

Review for Dr. Askari

My two sons had their wisdom tooth extracted by Dr. Sorensen. He was very thorough in explaining the procedure and all to be expected after the procedure. Both boys experienced very minimal pain and healed rather quickly! Dr. Sorensen and his staff are the best!

Claire Bighorse Dec 08 2019

Review for Dr. Sorensen

Dec 06 2019

Review for Dr. Kaper

Do not use this Doctor, He has No clue what he is doing...

K. W. Dec 06 2019

Review for Dr. Dicker

I was very happy seeing Dr. Campuzano, she is very thorough and caring. She addressed my concerns and came up with a plan.

Rene' Dec 06 2019

Review for Dr. Campuzano

LeAnn P. Dec 04 2019

Review for Dr. Patel

Dr. Kaper and his staff were all excellent. Would recommend to anyone needing a knee or hip surgery.

Dec 04 2019

Review for Dr. Kaper

We visited the emergency department at YRMC recently, where Dr. Lopez very competently and quickly cared for my wife with a kidney stone. Highly recommended!

Nov 28 2019

Review for Dr. Lopez

Dr. Purush is a premier Internal Medicine Specialist and I trust him without question. He is a Top Doctor and I would not see anyone else for my health matters.

JR Autrey Nov 26 2019

Review for Dr. Purush

He saved our daughters life who was about to die of an asthma attack. I cried when I saw someone have the nerve to post a 1 star about this man. Shame.

Kitty Levins Nov 25 2019

Review for Dr. Love

Nice guy; makes you feel comfortable. Okay for routine exams, but if you have an actual problem, run don't walk to another doctor. Dr. Ohanesian is careless with details; he didn't catch that I was on the wrong med for a year. His revolving cast of assistants can't even track a question correctly.

Nov 23 2019

Review for Dr. Ohanesian

Dr. Nica has been my nephrologist since I received a donor kidney. She is a very pleasant person who answers questions clearly. I have been fortunate to be under her care.

Tim Ogle Nov 22 2019

Review for Dr. Nica

I agree with 24 one star ratings. In my profession, 25 (including my own) negative ratings out of 34 reviews is the kind of doc you run away from.

Nov 21 2019

Review for Dr. Pleva

rg Nov 19 2019

Review for Dr. Strasser

Meegan M. in Prescott Valley, AZ - Nov 18 2019

Review for Dr. Williams

Nov 07 2019

Review for Dr. Patel

Nov 01 2019

Review for Dr. Schlaifer

nancy Oct 31 2019

Review for Dr. El-Harakeh

Charles Foldesh Oct 30 2019

Review for Dr. Karandish

Location

Yavapai Regional Medical Center - West Campus

1003 Willow Creek Rd, Prescott, AZ 86301