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Mercy Gilbert Medical Center

Mercy Gilbert Medical Center is a medical facility located in Gilbert, AZ. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

77%

Patient Experience Rating

13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2022)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2022)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2022)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10

9% higher than the national average

77%

Would definitely recommend

13% higher than the national average

Mercy Gilbert Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Mercy Gilbert Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%66%

Providers

Provider Reviews

I trust Dr.Bond. She has the utmost compassion , excellent Doctor. She listened to my concerns and had a plan.

Jul 11 2024

Review for Dr. Bond

He cares about my treatment

Jul 11 2024

Review for Dr. Swenson

I sought a second opinion with Dr. Haddon and am very pleased that he offered many different options to help with my foot issue. I never felt rushed as he answered all my questions in a professional yet warm manner.I am very pleased with my experience with Dr. Haddon and OrthoArizona as a whole and...

J. Crawford Jul 11 2024

Review for Dr. Haddon

Dr Romney is an amazing dr not only that but an amazing person overall he’s polite super nice he genuinely cares and his explanation of things are understandable I’d recommend dr Romney always

Jul 11 2024

Review for Dr. Romney

Dr Patterson has revitalized me with my new ankle. I can walk without pain. I love it

JJackson Jul 11 2024

Review for Dr. Patterson

Location

Mercy Gilbert Medical Center

3555 S Val Vista Dr, Gilbert AZ 85297

CallDirections

(480) 269-3747

Frequently Asked Questions

Where is Mercy Gilbert Medical Center located?

Mercy Gilbert Medical Center is located at 3555 S Val Vista Dr, Gilbert, AZ 85297. Find other locations and directions on Healthgrades.

Has Mercy Gilbert Medical Center won any recent awards from Healthgrades?

Yes, Mercy Gilbert Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and 1 more in the past two years.

Is Mercy Gilbert Medical Center highly rated with patients?

74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Gilbert Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Mercy Gilbert Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Gilbert Medical Center profile..

How does Mercy Gilbert Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3555 S Val Vista Dr

Gilbert, AZ 85297

Directions

(480) 269-3747