Mayo Clinic Hospital

92%

Patients that would definitely recommend
22% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020, 2019, 2018)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Joint Replacement Excellence Award™ (2020)

Superior clinical outcomes in knee and hip replacement

Stroke Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Cardiac Surgery Excellence Award™ (2019)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 100 Best Hospitals for Stroke Care Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Coronary Intervention Excellence Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Neurosciences Excellence Award™ (2018)

Superior clinical outcomes in stroke care and neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
91%

Patients who gave a rating of 9 or 10
22% higher than the national average

92%

Would definitely recommend
22% higher than the national average

Mayo Clinic Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%67%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%84%66%

Mayo Clinic Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

My husband has been a patient for almost 2 years and we love him. He is the greatest Dr ever. My husband is in remission now but we will always want to be involved with Dr Munoz.

Jacinto Jay Morales Jul 03 2020

Review for Dr. Munoz

Howard Greek Jul 03 2020

Review for Dr. Neal

Dr. Beshai and Maddie are great communicators whether in person, virtual, patient portal, or phone. Also, I appreciate the promptness of responses and courteous style.

Stan Baltzo Jul 02 2020

Review for Dr. Beshai

Danny W. Jul 02 2020

Review for Dr. Penhollow

Alishia Kennedy Jun 30 2020

Review for Dr. Bendok

Dr. Hartigan is attentive, kind, and courteous, yet very professional.

Jun 29 2020

Review for Dr. Hartigan

Super bright guy, tells it like it is, experienced, knows medicine, cares. I would want to be his patient any day.

Sam Booth Jun 16 2020

Review for Dr. Haley

David Smith Jun 11 2020

Review for Dr. Weisskopf

Carey Jun 07 2020

Review for Dr. Hartigan

remarkable surgeon at Mayo Clinic is Dr. Devaleria....He extended my life span last December with his skill in replacement of aortic valve.....He makes his profession glow....

stanley serklew Jun 01 2020

Review for Dr. Devaleria

Dr Kouloumberis is very personal and cares about you as a patient. She was great help to me. I would recommend her to anyone that is having back issues.

May 30 2020

Review for Dr. Kouloumberis

Dr. Hartigan really listen to you and takes his time to hear what you have to say and gives you straight forward answers. I’m grateful I was able to get in with him and have him for my doctor.

Lisa Holthaus May 29 2020

Review for Dr. Hartigan

I felt like I was rushed and she didn't answer me questions

susan mary padesky May 26 2020

Review for Dr. Crepeau

STEVE ELSON May 26 2020

Review for Dr. Kile

Awesome person & staff

May 23 2020

Review for Dr. Hartigan

Very good.

Patricia Nyland May 22 2020

Review for Dr. Hartigan

Jenny Nosbisch May 21 2020

Review for Dr. Hartigan

Most through, caring, kind, amazing Physician I have ever been seen by! I highly recommend Dr Grill to anyone in need of a Neurologist (especially if you’ve had an infectious disease)!!

Debbie L May 19 2020

Review for Dr. Grill

Dr. Lal has proven to be one of the best doctors in the state of Arizona.

May 19 2020

Review for Dr. Lal

Dr. Nagel is an exceptional surgeon. After being given a diagnosis I thought was terrible, Dr. Nagel turned all of that around when he performed a successful thyroidectomy and neck dissection. If you are looking for the best, go to Dr. Nagel!

Stacie May 11 2020

Review for Dr. Nagel

Wow! Dr Koulomberis extremely patient! She slowly explained the science behind my discomfort with examples and demonstration. What an awesome communicator! Highly recommended :)

Awesome Communicator May 11 2020

Review for Dr. Kouloumberis

Dr. Wesselius is an amazing doctor. He is a great doctor and devoted to his patients. He is patient, kind and takes time to explain anything you ask!!!! He is a talented clinician with a great human touch!

Ann Stuckey May 07 2020

Review for Dr. Wesselius

Loretta P Macri May 07 2020

Review for Dr. Munoz

I was in severe pain when I went to see Dr. Neal. I live out of state but went to see him at Mayo Clinic; he was so great. He went over my tests and let me know what would work best for me. I had surgery and was pain free immediately. I am now back to playing golf. He is my hero!

Larren May 06 2020

Review for Dr. Neal

Bernadette May 05 2020

Review for Dr. Mehta

Don & Eunice Van Der Weide May 04 2020

Review for Dr. Clarke

Dr. Lemond is a great Doctor that care, listen and addresses your concern while seeking treatment to make you better.

JOSEPH ZIRI ZIRI May 02 2020

Review for Dr. Lemond

M.Tyler May 01 2020

Review for Dr. Mehta

Detailed, comprehensive, patient.

Apr 28 2020

Review for Dr. Alcott

Willing to spend as much time with her patients as needed to answer their answers. Very personable, special kind of Doctor.

Chris Christie Apr 24 2020

Review for Dr. Rosenthal

Very kind and brilliant man

Apr 22 2020

Review for Dr. Krotzer

excelent dr

michael duval Apr 20 2020

Review for Dr. Chang-Miller

Audra Apr 19 2020

Review for Dr. Noe

Apr 18 2020

Review for Dr. Lyons

Spends as much time as you need to get your questions answered. Most knowledgeable and compassionate doctor I’ve ever had.

Apr 16 2020

Review for Dr. Wong

I shattered my right wrist and I’m right handed, so it was devastating. Dr. Renfree did the surgery to repair it. I HIGHLY recommend Dr. Renfree! I have full mobility of my hand and wrist. You would never know anything happened to it. Outstanding care all the way through.

Katherine Williams Apr 10 2020

Review for Dr. Renfree

Apr 07 2020

Review for Dr. Viggiano

Not his patient but came to my rescue when MRI showed knee shredded

Larry Schwartz Apr 05 2020

Review for Dr. Kelley

could not even get him on the phone.

Frederick Sergeant Apr 03 2020

Review for Dr. Smith

Sherry L. Beach Mar 19 2020

Review for Dr. Neal

Wish all Providers were as informative and with an attitude of grace and care. You are the Bomb Ms. Tammy.

Rey G. Mar 16 2020

Review for Dr. Penhollow

The wait time was about 3 minutes. Dr. Hartigan was straight and to the point. He was friendly and respectful. He had a very nice manner about him. By the time I got back out to my car I was feeling better already. All good.

Jim Morton Mar 13 2020

Review for Dr. Hartigan

Mar 12 2020

Review for Dr. Beshai

The procedure was so easy and painless and she talked me through it the whole way

James D. Mar 12 2020

Review for Dr. Penhollow

this doctors a joke Mar 05 2020

Review for Dr. Ramirez

Mar 05 2020

Review for Dr. Ferrigni

JANET PLAUTZ Mar 05 2020

Review for Dr. Patel

I met Dr Magtibay for the first time yesterday, He kind, compassionate and took the time to answer all of my questions. I feel confident that he is the right choice for me

Carol Mar 05 2020

Review for Dr. Magtibay

I had a wonderful experience with Dr. Penhollow. She is smart, kind, compassionate, and I could tell she was extremely knowledgeable. I felt very comfortable with her and I trust her judgement. I am overall extremely satisfied with the care I received and I highly recommend her.

A. W. Mar 03 2020

Review for Dr. Penhollow

Dr Penhollow is a very knowledgeable and professional provider. She takes the time to listen and provide informative and appropriate advice.

Terri K. Mar 03 2020

Review for Dr. Penhollow

Discharged me from MAYO hospital without performing any stress test in the presence of angina that radiated to my jaw and left arm.. Misdiagnosed CAD. Could have killed me. Dismissive, horrible physician.

Mar 02 2020

Review for Dr. Lee

Walter and Marge Hutter Mar 02 2020

Review for Dr. Davila

shes very dilegent and uses all measures of safe and comforting practice with her patients

Johnny B. Mar 01 2020

Review for Dr. Penhollow

question regarding the condition of skin was answered completely and suggestions will rationally be given

Linda M. Mar 01 2020

Review for Dr. Penhollow

it is always a pleasant and very safe experience with patient care when working with the dr.

Ann A. Mar 01 2020

Review for Dr. Penhollow

R. Grimes Feb 26 2020

Review for Dr. Neal

She a top notch Doctor cared for you husband and the best bed side manner ever I would highly recommend her we need more doctors like you Dr.Millstine your very caring & compassionate.Thank you Laura Gilliam.??????

Laura Gilliam Feb 23 2020

Review for Dr. Millstine

Great knowledge, experience and caring. She takes time to make sure you understand everything, answers all questions in details. Never made me feel rushed. I would recommended her to friends and family.

Baldish K. Feb 22 2020

Review for Dr. Penhollow

Vicki Feb 22 2020

Review for Dr. Kouloumberis

Very kind and great explanation of husband’s Valley Fever symptom progression. Have been seen by other docs for progressively worse Valley Fever symptoms. Dr. Orenstein only one to find a life threatening illness missed by another “Valley Fever specialist” . 100% fatal if left untreated.

Feb 22 2020

Review for Dr. Orenstein

Provider is very thorough when explaining procedures, instructions, and what to expect. willing to take the time. Answered all of my questions. Felt very comfortable and safe.

C R. Feb 20 2020

Review for Dr. Penhollow

C G Jones Feb 18 2020

Review for Dr. Davila

Rev C G Jones Feb 18 2020

Review for Dr. Johnson

She’s great. Has helped me so much in my recovery from meningitis. One of the most caring doctors I’ve ever met. Spends time explaining everything.

Kristine Nutt Feb 15 2020

Review for Dr. Grill

Feb 13 2020

Review for Dr. Bansberg

Dr. Patron has proven to be not only one of the finest and most intelligent physician but the most compassionate to his patients and staff. I feel he is a genius and loves people. I feel he is the best!!

Jordan Widdes Feb 11 2020

Review for Dr. Patron

George Plesa Feb 10 2020

Review for Dr. Spangehl

Kris Odom Feb 07 2020

Review for Dr. Hartigan

Very caring. Very thorough. Takes time to explain any issues or concerns. He is stellar in his practice. Patient of his for many years.

D K Foster Feb 06 2020

Review for Dr. Kimbel

M Gross Feb 06 2020

Review for Dr. Etzioni

PAUL J BLOOMBERG Feb 06 2020

Review for Dr. Neal

Debi Jan 30 2020

Review for Dr. Kile

Beate von Stutterheim Jan 30 2020

Review for Dr. Abraham

Robert S Rock Jan 26 2020

Review for Dr. Neal

Jan 26 2020

Review for Dr. Neal

Excellent

Jan 24 2020

Review for Dr. Vanderpluym

Amazing man who LISTENS to his patients. I’ve been seeing him for my epilepsy for going on 12 years. I would NEVER go to anyone else. His staff calls him a teddy bear and that is exactly how he is to his patients. Amazing doctor who saved my life!!! I hope he stays around forever.

Jan 18 2020

Review for Dr. Drazkowski

Tammy Jan 14 2020

Review for Dr. Haley

Kathy Michael Jan 14 2020

Review for Dr. Whitaker

william b gran Jan 12 2020

Review for Dr. Lynch

Vikki Constable Jan 08 2020

Review for Dr. Hattrup

Jan 08 2020

Review for Dr. Aslam

Dr. Harold performed a laparoscopic repair of a small inguinal hernia for me in 2012. The repair is still good and without any pain today as I enter 2020. She took time w/me in my two pre-surgery appointments, and patiently answered all of my very detailed questions.

Jeff Dec 30 2019

Review for Dr. Harold

Cathy Patzke Dec 23 2019

Review for Dr. Whitaker

From first contact through the examinations, consultations, surgeries and healing I was swaddled with professional confidence and warm, reassuring care. MAHALO NUI LOA!!

Kevin Burns in Peoria, AZ - Dec 22 2019

Review for Dr. Singh

Dec 20 2019

Review for Dr. Nica

igors Dec 20 2019

Review for Dr. Tibes

VERY THOUGHTFUL DOCTOR Dec 19 2019

Review for Dr. Imig

C.S.Masterson Dec 18 2019

Review for Dr. Seetharam

Paul L. Winters, Ph.D. Dec 18 2019

Review for Dr. Manak

True professional. Straight forward and excellent in hiding surgical scars. The best

Dec 17 2019

Review for Dr. Hinni

Fantastic Doctor

Dec 13 2019

Review for Dr. Seville

Great Physician!

Dec 10 2019

Review for Dr. Mehta

Unimpressed Dec 07 2019

Review for Dr. Lemond

K. P. Dec 05 2019

Review for Dr. Penhollow

Dr. Penhollow is a great provider! She spends time with her patients, explains everything in detail and answers any and all questions patients have. Working with her is a pleasure and I always know my patients are safe and taken care of. I highly recommend her!

J. M. Dec 05 2019

Review for Dr. Penhollow

Location

Mayo Clinic Hospital

5777 E Mayo Blvd, Phoenix, AZ 85054