Flagstaff Medical Center

76%

Patients that would definitely recommend
6% higher than the national average


Flagstaff Medical Center is a medical facility located in Flagstaff, AZ. This hospital has been recognized for Cranial Neurosurgery Excellence Award™, Pulmonary Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Cranial Neurosurgery Excellence Award™ (2022)

Superior clinical outcomes in cranial neurosurgery

Pulmonary Care Excellence Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Pulmonary Care Award™ (2021, 2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Bloodstream infection following surgery

8 ratings were as expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Flagstaff Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Flagstaff Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

SRS Nov 23 2021

Review for Dr. Pico

Dr Aldridge spent time reviewing my medical record prior to coming in to talk to me and discussed all options and we decided together a watch and see approach was best for me, I appreciated he didn’t just automatically jump to surgery as a “solution” but really listened and cared for my needs.

Nov 23 2021

Review for Dr. Aldridge

Dr. Badger and his entire staff made my experience incredibly fast, comfortable, and easy. I’ve rarely seen a Dr’s office so friendly, organized, client focused, and inviting. THANK YOU for your incredible professionalism and bedside manner!

Nov 21 2021

Review for Dr. Badger

Terri Denman Nov 19 2021

Review for Dr. Brownsberger

Was absolutely professional n I got scheduled for my surgery n referred for another procedure the same day.

Margaret Ashkey Nov 18 2021

Review for Dr. Berger

Location

Flagstaff Medical Center

1200 N Beaver St, Flagstaff, AZ 86001

Frequently Asked Questions

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