Flagstaff Medical Center

68%

Patients that would definitely recommend

2% lower than the national average

Flagstaff Medical Center is a medical facility located in Flagstaff, AZ. This hospital has been recognized for Vascular Surgery Excellence Award™, Cranial Neurosurgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™ (2024)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2023, 2022)

Superior clinical outcomes in cranial neurosurgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Worse than Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Carotid Procedures

In Hospital

Better than Expected

Specialty Excellence Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™

2024

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% lower than the national average

68%

Would definitely recommend

2% lower than the national average

Flagstaff Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%52%

Flagstaff Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%73%

Providers

Provider Reviews

Dr Glover spent time explaining my condition and provided me with the appropriate treatment plan. He gave me the information I needed to select the level of treatment I wanted at that time.

Charleen Smith Feb 23 2024

Review for Dr. Glover

Dr. Lewicky was very informative, friendly, and listened to my concernes and addressed them. He explained both pre-op and post-op expectations to my satisfaction. I feel very comfortable with him.

Feb 22 2024

Review for Dr. Lewicky

The doctor and his MA were both attentive to my needs. The doctor listened, diagnosed and made a treatment plan for my specific concerns. I am waiting for a call to schedule the procedure.

Fran Robbins Feb 21 2024

Review for Dr. Mellinger

He is very aware of patient needs.

Feb 21 2024

Review for Dr. Williams

Dr. Poulson listened to me and heard my concerns. H even set me up with another doctor for an issue not related to my ankle issue. He went above and beyond. He and all the staff were kind and attentive on my day of surgery.

Feb 17 2024

Review for Dr. Poulson

Location

Flagstaff Medical Center

1200 N Beaver St, Flagstaff AZ 86001

CallDirections

(928) 779-3366

Frequently Asked Questions

Where is Flagstaff Medical Center located?

Flagstaff Medical Center is located at 1200 N Beaver St, Flagstaff, AZ 86001. Find other locations and directions on Healthgrades.

Has Flagstaff Medical Center won any recent awards from Healthgrades?

Yes, Flagstaff Medical Center has been awarded with Vascular Surgery Excellence Award™, Cranial Neurosurgery Excellence Award™, and Pulmonary Care Excellence Award™ in the past two years.

Is Flagstaff Medical Center highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Flagstaff Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Flagstaff Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Flagstaff Medical Center profile..

How does Flagstaff Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1200 N Beaver St

Flagstaff, AZ 86001

Directions

(928) 779-3366