Flagstaff Medical Center
Patients that would definitely recommend
7% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Awardâ„¢ (2018, 2017)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
Pulmonary Care Excellence Awardâ„¢ (2019, 2018, 2017)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Critical Care Excellence Awardâ„¢ (2018, 2017)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Awardâ„¢ (2018, 2017)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
6% higher than the national average
Would definitely recommend
7% higher than the national average
Flagstaff Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Flagstaff Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Robert Abrahamson, OMD
Acupuncture
Dr. Andrew Aldridge, MD
General Surgery
Dr. Spencer Anderson, MD
Emergency Medicine
Dr. Bradley Andrews, MD
Allergy & Immunology
Dr. Asha Atwell, DO
Emergency Medicine
Dr. Glen Austin, DO
Pediatrics
Dr. William Austin, MD
Pediatrics
Dr. John Bacon, DDS
Dentistry
Dr. William Badger, MD
Urology
Dr. Jane Barnwell, MD
Physical Medicine & Rehabilitation
Dr. Brian Bates, MD
Pediatrics
Dr. Nathan Benson, MD
Urology
Dr. Robert Berger, MD
General Surgery
Dr. Carl Bigler, MD
Dermatopathology
Dr. Jane Bigler, MD
Internal Medicine
Dr. Adam Boettcher, MD
Cosmetic, Plastic & Reconstructive Surgery
Dr. Timothy Bonatus, DO
Orthopedic Surgery
Dr. Torey Botti, MD
Orthopedic Surgery
Dr. Heather Boyle, MD
Psychiatry
Dr. Lauren Breihan, MD
Internal Medicine
Dr. Mark Brekke, DPM
Podiatric Foot & Ankle Surgery
Dr. Robert Brownsberger, MD
Pain Medicine
Dr. Samantha Buchika, MD
Anesthesiology
Dr. Bourck Cashmore, MD
Hip & Knee Orthopedics
Dr. Jairo Castrolondono, MD
Hospital Medicine
Dr. Mark Chapman, MD
Anesthesiology
Dr. Ang Chen, MD
Nephrology
Dr. Brandon Clark, DO
Hip & Knee Orthopedics
Barbara Cline, PA
Physician Assistant (PA)
Dr. Brian Coates, DO
General Surgery
Dr. Charles Coffman, MD
Emergency Medicine
Dr. Eric Cohen, MD
Cardiology
Dr. Patrick Cole, MD
Cosmetic, Plastic & Reconstructive Surgery
Dr. Jay Collier, MD
Psychiatry
Dr. Jennifer Conn, MD
Emergency Medicine
Dr. Kevin Conn, MD
Emergency Medicine
Dr. Jennifer Cortes, MD
Internal Medicine
Dr. David Coy, MD
Critical Care Medicine
Dr. Heather Crittenden, MD
Hospice & Palliative Medicine
Dr. Brent Cutshall, MD
Pulmonary Disease
Dr. Scott Dale, MD
Dermatology
Dr. Jeffrey Daniel, MD
Emergency Medicine
Dr. Scott Darlington, DDS
Dentistry
Dr. Andrew David, MD
Radiation Oncology
Joyce Davidson, WHNP
Women's Health Nursing (Nurse Practitioner)
Dr. Stuart Davis, MD
Bone & Joint Non-Surgical Orthopedics
Dr. Justin Delange, DO
Neurology
Dr. Christopher Diefenbach, MD
Orthopedic Foot & Ankle Surgery
Dr. Kent Diehl, MD
Family Medicine
Dr. Todd Dingman, DDS
Oral & Maxillofacial Surgery
Dr. Margaret Donnelly, MD
Internal Medicine
Dr. Mark Donnelly, MD
General Surgery
Dr. Michelle Doroz, DO
Family Medicine
Dr. Daniel Downs, MD
Pediatric Otolaryngology (Ear, Nose & Throat)
Dr. Sharon Drake, DO
Internal Medicine
Dr. Matthew Dunn, MD
Internal Medicine
Dr. John Durham, MD
Orthopedic Hand Surgery
Dr. Kevin Duwe, MD
Diagnostic Radiology
Dr. Michael Earl, MD
Emergency Medicine
Dr. Alvin Elisco, MD
Internal Medicine
Dr. Megan Engbring, DNP
Nursing (Nurse Practitioner)
Dr. Rodney Engel, MD
Gastroenterology
Robert Evans, PA
Trauma Medicine
Dr. Charles Everly, MD
Emergency Medicine
Dr. Neychelle Fernandes, MD
Hospital Medicine
Dr. Rafael Fernandez, MD
Internal Medicine
Dr. Derek Feuquay, MD
Internal Medicine
Dr. Kathryn Feuquay, MD
Family Medicine
Dr. Harold Figueroa, MD
Psychiatry
Dr. John Flint, MD
Hand and Upper Extremity Surgery
Dr. Michael Flores, MD
Family Medicine
Dr. Bryan Foley, MD
Internal Medicine
Elizabeth Ford, NP
Cardiology
Dr. Tamarah Fratianni, DO
Cosmetic, Plastic & Reconstructive Surgery
Dr. Michael Fredrick, DO
Anesthesiology
Dr. Anthony Gallo, MD
Family Medicine
Dr. Matthew Gembala, MD
Nephrology
Dr. Amir Gerges, DO
Nephrology
Dr. Scott Gibson, DO
Orthopedic Surgery
Dr. James Glover, MD
Orthopedic Spine Surgery
Dr. Adam Graff, MD
Child & Adolescent Psychiatry
Dr. Michelle Grua, MD
Anesthesiology
Dr. Donald Hales, MD
Orthopedic Spine Surgery
Dr. Jennifer Hall, DO
Pulmonary Disease
Dr. John Hall, MD
Orthopedic Surgery
Dr. Ann Hammon, MD
Psychiatry
Dr. Elizabeth Harding, MD
Internal Medicine
Dr. Regina Hart, DO
Emergency Medicine
Dr. Stephen Hartz, MD
Emergency Medicine
Dr. Katharine Hawbaker, MD
Hospice & Palliative Medicine
Dr. Nicolaus Hawbaker, MD
Emergency Medicine
Dr. James Hayes, MD
Emergency Medicine
Dr. Richard Hays, MD
Anesthesiology
Dr. Johnny Henderson, MD
Psychiatry
Dr. Edward Herman, MD
Diagnostic Radiology
Dr. Lloyd Hershey, DO
Sports Medicine
Provider Reviews
Oct 03 2019
Review for Dr. Nathan Benson, MD
I had gastric bypass surgery in 2012. Dr. Berger was very caring. He explained why a particular surgery would be the best for me. He took time to explain the procedure and allowed me to ask questions. He worked in conjunction with the doctor that had been treating and evaluating my general...
Oct 01 2019
Review for Dr. Robert Berger, MD
She is an amazing physician. She books appointments very close in and is always there in an emergency. I feel fortunate to have her and my primary care physician.
Joel Sep 30 2019
Review for Barbara Cline, PA
Everything was professional, and completely fulfilling
Annie McMahon Sep 21 2019
Review for Dr. David McGarey, MD
I can’t say enough good about Dr Hawthorn. She has been mine and my son’s Doctor for many years now. We both have Crohn’s disease. Not only has she tended to my Crohn’s disease, but she faught hard to find out what my other problems were being caused from when other doctors gave up on me. As far as...
Tammy Sep 12 2019
Review for Dr. Stephanie Martinez Hawthorne, MD
Dr Doroz has always be so kind, caring and a very smart Dr. for myself, my husband and a couple of our grown sons. She always remembers specifics about our health and goes above and beyond what is expected to treat our family. I highly recommend Dr Doroz. Great Doctor.
Tammy Sep 12 2019
Review for Dr. Michelle Doroz, DO
This guy is a rockstar! He’s brilliant, compassionate, kind, and just an amazing doctor. I would give him 10 stars if I could!
Laura G. Sep 06 2019
Review for Dr. Patrick Cole, MD
I have been a patient of Dr. Badger since 2014. I have received the best care possible. True professionalism and caring. Highly recommended.
Mark Blancato Sep 03 2019
Review for Dr. William Badger, MD
Excellent therapist. Listens carefully, has keen intuition, and helps frame issues in helpful ways. Very knowledgeable about a wide range of medications, how they affect the body and interact with each other. Completely trust her.
Flagstaff, AZ - Sep 01 2019
Review for Dr. Heather Boyle, MD
Refused to accept my insurance because they thought I was an AHCCS patient. I called my insruance company to see what the deal was and he assurred me it was settled. I called back the office and they still refused to take me on as a patient because I called and filed a complaint.This is...
Kimberly Aug 30 2019
Review for Dr. Robert Yee, MD
Dr. Randall is highly efficient, capable, and I would and have recommended her to many people. She is on top of everything promptly and is highly skilled and a great Dr. My husband and I both go to her. We are in and out with everything taken care of there, in one appointment, without having to...
Karin Hanson Aug 26 2019
Review for Dr. Amber Randall, MD
Total right hip replacement went very well. Wonderful office staff.
AZ - Aug 26 2019
Review for Dr. Amber Randall, MD
I walked into this office with an alarmingly high blood pressure rate,after taking prescribed meds,but asked for a QUICK chat with Barb Cline...as an obvious precaution.After explaining my problem,taking meds,and asking for help...the young girl behind the desk actually allowed me to leave. I...
mike schrandt Aug 20 2019
Review for Barbara Cline, PA
I had a total shoulder replacement in 2016 and my recovery was complete and awesome. It’s very important to do the PT afterward, as Dr. Rohrbough explained during a pre op visit. Really the only downside was the very long drive up to Flagstaff from Prescott. But three years later, I am pain-free and...
BE Jackson Aug 09 2019
Review for Dr. Joel Rohrbough, MD
Dr. Diefenbach is amazing - kind and highly skilled! He performed a foot and ankle revision (corrected a previous fusion performed badly 3 years ago) that gave my husband's life back. The first fusion resulted in more pain than ever and added neuropathic pain. Before the surgery, Dr. Diefenbach...
Mike H Aug 03 2019
Review for Dr. Christopher Diefenbach, MD
I met Dr. Gibson 5-6 months ago to evaluate a bad shoulder. In June 2019, Dr. Gibson performed Total, Reverse Shoulder Replacement surgery. I am overjoyed with the results. Dr. Gibson and his staff are outstanding. They are the consummate professionals. On-time appointments, knowledgeable and he...
M. Horton Aug 03 2019
Review for Dr. Scott Gibson, DO
He is one of if not the the worst Doctor I have ever met in the last 45 years. I had surgery in 2014 and he was the follow up Dr. He never even came into the room I was in all he did was stand outside the door and ask a few questions then disappeared.
Aug 01 2019
Review for Dr. Stuart Davis, MD
Dr. Cashmore did my total anterior hip 2 1/2 years ago - perfect results. I have chosen him to evaluate my knee and, if necessary, to do a knee replacement on my other leg. That's how much I trust and value his expertise.
Fred Stevens Jul 25 2019
Review for Dr. Bourck Cashmore, MD
Dr Kumasak communicated well pre-operatively, delivered appropriate anesthesia, and checked on patient in post-op, again communicating and engaging in positive feedback
TASK patient on 7-23-2019 Jul 24 2019
Review for Dr. David Kumasaka, MD
I appreciated Dr. Downs information and help he gave to me at my first appointment. He was friendly and gave his opinions in a positive manner and he had natural remedies to suggests as well as the medical norm. Thanks! Tina J
Tina Jin Cottonwood, AZ - Jul 19 2019
Review for Dr. Daniel Downs, MD
Dr. Winkler is a wonderful, caring doctor. Unfortunately, he is surrounded by people who have no concern for his practice or his reputation. As an example, I had a question left after visiting with him in person in Flagstaff (he had walked out and the appointment was over). So I asked the nurse to...
Bill Flemming Jul 18 2019
Review for Dr. Kent Winkler, MD
After suffering from migraine headaches, Dr. Downs suggested we try something new. It was a surgery that involved scrapping a layer off of my nasal passages. (laymans poor definition). I spent overnight in the hospital. For a few weeks - I had some minor side effects as a result of the surgery. A ...
Allen K Jul 05 2019
Review for Dr. Daniel Downs, MD
Hands down most patient, kind doctor I’ve ever had. He’s helping me slowly overcome thyroid cancer, completed a full thyroidectomy + lymphnode removal. He sat with me for hours answering all my questions multiple times before surgery and has just been there every step of the way. I am very grateful...
Carolinein Golden, CO - Jun 25 2019
Review for Dr. Bradley Andrews, MD
Dr. Scionti is an incompetent bully. He threatened me & tried to intimidate me. I left his care & the hospital immediately & went to a Scottsdale hospital, where I’m now improving instead of declining. He told that if I left FMC he’d see to it that I didn’t qualify for insurance coverage & I’d lose...
Jun 20 2019
Review for Dr. Joseph Scionti, MD
I would certainly recommend Dr. McGarey to my family and friends. Very knowledgeable and thorough in the exam process.
Janice (Jan) Latimerin Happy Jack, AZ - Jun 20 2019
Review for Dr. David McGarey, MD
I found Dr Jones to be polite and courteous. He explained my condition to me in simple language. He conducted a wide range of tests to determine my condition.
Belinda Jun 19 2019
Review for Dr. Travis Jones, MD
Dr Ritland does not beat around the bush with a diagnosis. He tells you what he can do and how it will help. He does not pressure you into having any procedure done. He explains it very well before he does anything and answers any questions you may have. Great bed side manner, very caring and wants...
Jun 06 2019
Review for Dr. Stephen Ritland, MD
Dr. Downs is AWESOME. We like his style. When I go to the doctor, I want facts so I can make informed decisions. I don't want anything sugar coated because any doc that does that is doing you a disservice.
May 30 2019
Review for Dr. Daniel Downs, MD
I would definitely recommend Dr. Lewicky. I had knee replacement surgery in January and felt so much better right after the surgery and before leaving the hospital. My knee didn't hurt all the time - of course it hurt from the surgery but with physical therapy I am so happy to report I'm doing...
May 28 2019
Review for Dr. Yuri Lewicky, MD
I have been a Patient of Dr. Keith T. Ryan for 20+ Years and I Drive from Austin, Texas Every Month for My Check-Up and Monitoring of My Type II Diabetes and I can Highly Recommend Dr. Ryan as He Always has time for Me and is Very Easy to talk with and I am Very Comfortable and Appreciative of His...
May 25 2019
Review for Dr. Keith Ryan, MD
I was very impressed with Dr. Gibson, both as a person and as a surgeon. He listened carefully to everything I said and answered all of my questions and concerns. He did an excellent job repairing all the problems with my knee. I would highly recommend him for any orthopedic problems.
May 24 2019
Review for Dr. Scott Gibson, DO
I would NOT recommend Dr. Wani to anyone. He is more in love with himself than caring about his patient! He spoke down to me and was talking about things I did NOT come in to see him for. Trying to show off all his knowledge is what it was. There are other doctors you can see and I did not feel...
May 23 2019
Review for Dr. Omar Wani, MD
So sorry I went to her. be warned. I wont be going back.
May 20 2019
Review for Dr. Mary Porvaznik, MD
Our Mom, age 90, previously very active, had an onset of pain and weakness in both legs that prevented her from exercising. Last week, Dr. Stephen Ritland performed a Lumbar Foraminotomy on her back to relieve the pain and weakness caused by a pinched nerve. With only a small incision, he was able...
May 18 2019
Review for Dr. Stephen Ritland, MD
Excellent. He's really great, just sorry we didn't know about Dr Diefenbach and this group sooner. It would have saved me from orthodics and useless laser treatments. And he was nice to me as well. With just a small insert in my shoe, Voltarin, and an ankle brace I am back on the treadmill. My...
May 17 2019
Review for Dr. Christopher Diefenbach, MD
Dr Ritland is the BEST !!! My lumbar foraminotomy (to relieve my pinched nerve causing debilitating pain and weakness in my legs) was a success beyond my greatest hopes and expectations. I attribute 100% credit to Dr Ritland and his unmatched skill as a surgeon ... the day after surgery I was...
May 16 2019
Review for Dr. Stephen Ritland, MD
Dr. Tritle was so thorough and he explained everything to us clearly and succinctly.
May 14 2019
Review for Dr. Nathan Tritle, MD
Dr. Mellinger beame my Dr. when mine retired. I felt I was in excellent hands from the first appt. He provided me with information about the surgery and was available to answer any questions I needed. His entire team was very special.
May 13 2019
Review for Dr. Mark Mellinger, MD
I was so lucky to get surgery by Dr. Cole after serious car accident. He did an amazing job fixing my orbital bone and totally shattered nose. Once I saw him, I knew everything will be ok. He is extremely professional and I am so grateful that he saved my life.
May 12 2019
Review for Dr. Patrick Cole, MD
Dr Darlington is very nice, and from what I have read, he is a good dentist. But we didn’t need dental work, we made an appointment to have our teeth cleaned. We were not told that they did not have a hygienist. We did not get a thorough cleaning, and the assistant that did the polishing was not...
May 10 2019
Review for Dr. Scott Darlington, DDS
Status post right cataract extraction and IOL placement. I have been a Critical Care Registered Nurse (ER/ICU Flight) for over 35 years and thus tend to be acutely aware of patient management and accepted practices. I am quite impressed with the professionalism and consistency with which Dr....
May 10 2019
Review for Dr. Robert Mahanti, MD
I broke my left Humerus badly and Dr. Gibson performed the surgery that made my recovery faster and more comfortable. It seemed no one at the Hospital wanted to take it on. Dr Gibson's confidence and explanation before surgery was very re-assuring after the hospitals run around and no food...
May 05 2019
Review for Dr. Scott Gibson, DO
Dr. Brekke is attentive and a good listener. His thorough examination led to a diagnosis that will require diligence but will result in a healthy foot.
Apr 30 2019
Review for Dr. Mark Brekke, DPM
I went in expecting to have a tooth pulled---then a bridge or in-plant. Very expensive/lots of money for him. Instead, he said he might be able to pull the crown, saw out the bad root, then, replace the crown. It worked!!!! He saved the tooth and saved me a pile of money---at his cost. Great...
Apr 23 2019
Review for Dr. Scott Darlington, DDS
This MD focuses on the issue, not just pleasing the patient. Extremely satisfied with his treatment of me for the last six years. Honest and forthright.
Apr 19 2019
Review for Dr. Keith Ryan, MD
Dr. Bacon and his staff are always great. I even look forward to going to his office. I even look forward to going to his office. I highly recommend the Flagstaff Downtown Dental to anyone!
Apr 17 2019
Review for Dr. John Bacon, DDS
I know Gambala from the Fresenius Clinic in Show Low. There I was introduced to patient abuse. The clinic manager told me she pretty much didn't care if I lived or died. He supported her and acted like a total jerk at my next appointment. I don't think any patient should be tried like this.
Apr 17 2019
Review for Dr. Matthew Gembala, MD
Dr. Souders was a great help to me with my ostomy supplies. She is one of the few in Flagstaff who can deal effectively with this subject. I wish her all the best and much continued success.
Apr 11 2019
Review for Dr. Nina Souders, MD
Dr.B explained everything very clearly. He has a fantastic bedside manner, and even gave his personal cell number for after surgery. Please read the google reviews, I have posted a very long and in-depth review that cannot fit here because of the character limit. Dr. B is a fantastic doctor and is...
Apr 11 2019
Review for Dr. Adam Boettcher, MD
I was seen within 15 minutes. Dr. Lex explained the cause of my medical concern, offered treatment options, answered all of my questions, was personable but professional, recommended x-rays, will evaluate the situation. I wouldn't hesitate to recommend him.
Apr 11 2019
Review for Dr. Stephen Lex, MD
I was a patient of Dr Benson's since 2012. Today (2019-10-02) I called for an appointment and received a Telco message that his phone was disconnected. Apparently he has retired without giving me notice. He is 72 years.