Flagstaff Medical Center

77%

Patients that would definitely recommend
7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2018, 2017)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2018, 2017)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Stroke Care Excellence Award™ (2018, 2017)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Flagstaff Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Flagstaff Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Robert Abrahamson, OMD

Acupuncture

2 Ratings
Robert Abrahamson, OMD

Dr. Andrew Aldridge, MD

General Surgery

7 Ratings
Dr. Andrew Aldridge, MD

Dr. Spencer Anderson, MD

Emergency Medicine

Dr. Spencer Anderson, MD

Dr. Bradley Andrews, MD

Allergy & Immunology

21 Ratings
Dr. Bradley Andrews, MD

Dr. Asha Atwell, DO

Emergency Medicine

Dr. Asha Atwell, DO

Dr. Glen Austin, DO

Pediatrics

5 Ratings
Dr. Glen Austin, DO

Dr. William Austin, MD

Pediatrics

1 Ratings
Dr. William Austin, MD

Dr. John Bacon, DDS

Dentistry

117 Ratings
Dr. John Bacon, DDS

Dr. William Badger, MD

Urology

30 Ratings
Dr. William Badger, MD

Dr. Jane Barnwell, MD

Physical Medicine & Rehabilitation

8 Ratings
Dr. Jane Barnwell, MD

Dr. Brian Bates, MD

Pediatrics

Dr. Brian Bates, MD

Dr. Nathan Benson, MD

Urology

9 Ratings
Dr. Nathan Benson, MD

Dr. Robert Berger, MD

General Surgery

6 Ratings
Dr. Robert Berger, MD

Dr. Carl Bigler, MD

Dermatopathology

2 Ratings
Dr. Carl Bigler, MD

Dr. Jane Bigler, MD

Internal Medicine

5 Ratings
Dr. Jane Bigler, MD

Dr. Adam Boettcher, MD

Cosmetic, Plastic & Reconstructive Surgery

8 Ratings
Dr. Adam Boettcher, MD

Dr. Timothy Bonatus, DO

Orthopedic Surgery

13 Ratings
Dr. Timothy Bonatus, DO

Dr. Torey Botti, MD

Orthopedic Surgery

15 Ratings
Dr. Torey Botti, MD

Dr. Heather Boyle, MD

Psychiatry

11 Ratings
Dr. Heather Boyle, MD

Dr. Lauren Breihan, MD

Internal Medicine

1 Ratings
Dr. Lauren Breihan, MD

Dr. Mark Brekke, DPM

Podiatric Foot & Ankle Surgery

18 Ratings
Dr. Mark Brekke, DPM

Dr. Robert Brownsberger, MD

Pain Medicine

34 Ratings
Dr. Robert Brownsberger, MD

Dr. Samantha Buchika, MD

Anesthesiology

Dr. Samantha Buchika, MD

Dr. Bourck Cashmore, MD

Hip & Knee Orthopedics

17 Ratings
Dr. Bourck Cashmore, MD

Dr. Jairo Castrolondono, MD

Hospital Medicine

1 Ratings
Dr. Jairo Castrolondono, MD

Dr. Mark Chapman, MD

Anesthesiology

Dr. Mark Chapman, MD

Dr. Ang Chen, MD

Nephrology

Dr. Ang Chen, MD

Dr. Brandon Clark, DO

Hip & Knee Orthopedics

2 Ratings
Dr. Brandon Clark, DO

Barbara Cline, PA

Physician Assistant (PA)

18 Ratings
Barbara Cline, PA

Dr. Brian Coates, DO

General Surgery

8 Ratings
Dr. Brian Coates, DO

Dr. Charles Coffman, MD

Emergency Medicine

Dr. Charles Coffman, MD

Dr. Eric Cohen, MD

Cardiology

15 Ratings
Dr. Eric Cohen, MD

Dr. Patrick Cole, MD

Cosmetic, Plastic & Reconstructive Surgery

20 Ratings
Dr. Patrick Cole, MD

Dr. Jay Collier, MD

Psychiatry

6 Ratings
Dr. Jay Collier, MD

Dr. Jennifer Conn, MD

Emergency Medicine

Dr. Jennifer Conn, MD

Dr. Kevin Conn, MD

Emergency Medicine

Dr. Kevin Conn, MD

Dr. Jennifer Cortes, MD

Internal Medicine

Dr. Jennifer Cortes, MD

Dr. David Coy, MD

Critical Care Medicine

Dr. David Coy, MD

Dr. Heather Crittenden, MD

Hospice & Palliative Medicine

1 Ratings
Dr. Heather Crittenden, MD

Dr. Brent Cutshall, MD

Pulmonary Disease

Dr. Brent Cutshall, MD

Dr. Scott Dale, MD

Dermatology

8 Ratings
Dr. Scott Dale, MD

Dr. Jeffrey Daniel, MD

Emergency Medicine

1 Ratings
Dr. Jeffrey Daniel, MD

Dr. Scott Darlington, DDS

Dentistry

12 Ratings
Dr. Scott Darlington, DDS

Dr. Andrew David, MD

Radiation Oncology

1 Ratings
Dr. Andrew David, MD

Joyce Davidson, WHNP

Women's Health Nursing (Nurse Practitioner)

2 Ratings
Joyce Davidson, WHNP

Dr. Stuart Davis, MD

Bone & Joint Non-Surgical Orthopedics

10 Ratings
Dr. Stuart Davis, MD

Dr. Justin Delange, DO

Neurology

6 Ratings
Dr. Justin Delange, DO

Dr. Christopher Diefenbach, MD

Orthopedic Foot & Ankle Surgery

3 Ratings
Dr. Christopher Diefenbach, MD

Dr. Kent Diehl, MD

Family Medicine

9 Ratings
Dr. Kent Diehl, MD

Dr. Todd Dingman, DDS

Oral & Maxillofacial Surgery

18 Ratings
Dr. Todd Dingman, DDS

Dr. Margaret Donnelly, MD

Internal Medicine

4 Ratings
Dr. Margaret Donnelly, MD

Dr. Mark Donnelly, MD

General Surgery

10 Ratings
Dr. Mark Donnelly, MD

Dr. Michelle Doroz, DO

Family Medicine

4 Ratings
Dr. Michelle Doroz, DO

Dr. Daniel Downs, MD

Pediatric Otolaryngology (Ear, Nose & Throat)

33 Ratings
Dr. Daniel Downs, MD

Dr. Sharon Drake, DO

Internal Medicine

1 Ratings
Dr. Sharon Drake, DO

Dr. Matthew Dunn, MD

Internal Medicine

1 Ratings
Dr. Matthew Dunn, MD

Dr. John Durham, MD

Orthopedic Hand Surgery

24 Ratings
Dr. John Durham, MD

Dr. Kevin Duwe, MD

Diagnostic Radiology

Dr. Kevin Duwe, MD

Dr. Michael Earl, MD

Emergency Medicine

2 Ratings
Dr. Michael Earl, MD

Dr. Alvin Elisco, MD

Internal Medicine

Dr. Alvin Elisco, MD

Dr. Megan Engbring, DNP

Nursing (Nurse Practitioner)

3 Ratings
Dr. Megan Engbring, DNP

Dr. Rodney Engel, MD

Gastroenterology

1 Ratings
Dr. Rodney Engel, MD

Robert Evans, PA

Trauma Medicine

3 Ratings
Robert Evans, PA

Dr. Charles Everly, MD

Emergency Medicine

1 Ratings
Dr. Charles Everly, MD

Dr. Neychelle Fernandes, MD

Hospital Medicine

1 Ratings
Dr. Neychelle Fernandes, MD

Dr. Rafael Fernandez, MD

Internal Medicine

Dr. Rafael Fernandez, MD

Dr. Derek Feuquay, MD

Internal Medicine

1 Ratings
Dr. Derek Feuquay, MD

Dr. Kathryn Feuquay, MD

Family Medicine

4 Ratings
Dr. Kathryn Feuquay, MD

Dr. Harold Figueroa, MD

Psychiatry

23 Ratings
Dr. Harold Figueroa, MD

Dr. John Flint, MD

Hand and Upper Extremity Surgery

10 Ratings
Dr. John Flint, MD

Dr. Michael Flores, MD

Family Medicine

12 Ratings
Dr. Michael Flores, MD

Dr. Bryan Foley, MD

Internal Medicine

Dr. Bryan Foley, MD

Elizabeth Ford, NP

Cardiology

1 Ratings
Elizabeth Ford, NP

Dr. Tamarah Fratianni, DO

Cosmetic, Plastic & Reconstructive Surgery

20 Ratings
Dr. Tamarah Fratianni, DO

Dr. Michael Fredrick, DO

Anesthesiology

Dr. Michael Fredrick, DO

Dr. Anthony Gallo, MD

Family Medicine

Dr. Anthony Gallo, MD

Dr. Matthew Gembala, MD

Nephrology

2 Ratings
Dr. Matthew Gembala, MD

Dr. Amir Gerges, DO

Nephrology

2 Ratings
Dr. Amir Gerges, DO

Dr. Scott Gibson, DO

Orthopedic Surgery

48 Ratings
Dr. Scott Gibson, DO

Dr. James Glover, MD

Orthopedic Spine Surgery

10 Ratings
Dr. James Glover, MD

Dr. Adam Graff, MD

Child & Adolescent Psychiatry

4 Ratings
Dr. Adam Graff, MD

Dr. Michelle Grua, MD

Anesthesiology

Dr. Michelle Grua, MD

Dr. Donald Hales, MD

Orthopedic Spine Surgery

17 Ratings
Dr. Donald Hales, MD

Dr. Jennifer Hall, DO

Pulmonary Disease

Dr. Jennifer Hall, DO

Dr. John Hall, MD

Orthopedic Surgery

17 Ratings
Dr. John Hall, MD

Dr. Ann Hammon, MD

Psychiatry

Dr. Ann Hammon, MD

Dr. Elizabeth Harding, MD

Internal Medicine

Dr. Elizabeth Harding, MD

Dr. Regina Hart, DO

Emergency Medicine

Dr. Regina Hart, DO

Dr. Stephen Hartz, MD

Emergency Medicine

1 Ratings
Dr. Stephen Hartz, MD

Dr. Katharine Hawbaker, MD

Hospice & Palliative Medicine

Dr. Katharine Hawbaker, MD

Dr. Nicolaus Hawbaker, MD

Emergency Medicine

2 Ratings
Dr. Nicolaus Hawbaker, MD

Dr. James Hayes, MD

Emergency Medicine

2 Ratings
Dr. James Hayes, MD

Dr. Richard Hays, MD

Anesthesiology

Dr. Richard Hays, MD

Dr. Johnny Henderson, MD

Psychiatry

Dr. Johnny Henderson, MD

Dr. Edward Herman, MD

Diagnostic Radiology

Dr. Edward Herman, MD

Dr. Lloyd Hershey, DO

Sports Medicine

3 Ratings
Dr. Lloyd Hershey, DO

Provider Reviews

I was a patient of Dr Benson's since 2012. Today (2019-10-02) I called for an appointment and received a Telco message that his phone was disconnected. Apparently he has retired without giving me notice. He is 72 years.

Oct 03 2019

Review for Dr. Nathan Benson, MD

Oct 01 2019

Review for Dr. Robert Berger, MD

She is an amazing physician. She books appointments very close in and is always there in an emergency. I feel fortunate to have her and my primary care physician.

Sep 30 2019

Review for Barbara Cline, PA

Everything was professional, and completely fulfilling

Sep 21 2019

Review for Dr. David McGarey, MD

Sep 12 2019

Review for Dr. Stephanie Martinez Hawthorne, MD

Dr Doroz has always be so kind, caring and a very smart Dr. for myself, my husband and a couple of our grown sons. She always remembers specifics about our health and goes above and beyond what is expected to treat our family. I highly recommend Dr Doroz. Great Doctor.

Sep 12 2019

Review for Dr. Michelle Doroz, DO

This guy is a rockstar! He’s brilliant, compassionate, kind, and just an amazing doctor. I would give him 10 stars if I could!

Sep 06 2019

Review for Dr. Patrick Cole, MD

I have been a patient of Dr. Badger since 2014. I have received the best care possible. True professionalism and caring. Highly recommended.

Sep 03 2019

Review for Dr. William Badger, MD

Excellent therapist. Listens carefully, has keen intuition, and helps frame issues in helpful ways. Very knowledgeable about a wide range of medications, how they affect the body and interact with each other. Completely trust her.

Flagstaff, AZ - Sep 01 2019

Review for Dr. Heather Boyle, MD

Aug 30 2019

Review for Dr. Robert Yee, MD

Aug 26 2019

Review for Dr. Amber Randall, MD

Total right hip replacement went very well. Wonderful office staff.

AZ - Aug 26 2019

Review for Dr. Amber Randall, MD

Aug 20 2019

Review for Barbara Cline, PA

Aug 09 2019

Review for Dr. Joel Rohrbough, MD

Aug 03 2019

Review for Dr. Christopher Diefenbach, MD

Aug 03 2019

Review for Dr. Scott Gibson, DO

He is one of if not the the worst Doctor I have ever met in the last 45 years. I had surgery in 2014 and he was the follow up Dr. He never even came into the room I was in all he did was stand outside the door and ask a few questions then disappeared.

Aug 01 2019

Review for Dr. Stuart Davis, MD

Dr. Cashmore did my total anterior hip 2 1/2 years ago - perfect results. I have chosen him to evaluate my knee and, if necessary, to do a knee replacement on my other leg. That's how much I trust and value his expertise.

Jul 25 2019

Review for Dr. Bourck Cashmore, MD

Dr Kumasak communicated well pre-operatively, delivered appropriate anesthesia, and checked on patient in post-op, again communicating and engaging in positive feedback

Jul 24 2019

Review for Dr. David Kumasaka, MD

I appreciated Dr. Downs information and help he gave to me at my first appointment. He was friendly and gave his opinions in a positive manner and he had natural remedies to suggests as well as the medical norm. Thanks! Tina J

in Cottonwood, AZ - Jul 19 2019

Review for Dr. Daniel Downs, MD

Jul 18 2019

Review for Dr. Kent Winkler, MD

Jul 05 2019

Review for Dr. Daniel Downs, MD

in Golden, CO - Jun 25 2019

Review for Dr. Bradley Andrews, MD

Jun 20 2019

Review for Dr. Joseph Scionti, MD

I would certainly recommend Dr. McGarey to my family and friends. Very knowledgeable and thorough in the exam process.

in Happy Jack, AZ - Jun 20 2019

Review for Dr. David McGarey, MD

I found Dr Jones to be polite and courteous. He explained my condition to me in simple language. He conducted a wide range of tests to determine my condition.

Jun 19 2019

Review for Dr. Travis Jones, MD

Jun 06 2019

Review for Dr. Stephen Ritland, MD

Dr. Downs is AWESOME. We like his style. When I go to the doctor, I want facts so I can make informed decisions. I don't want anything sugar coated because any doc that does that is doing you a disservice.

May 30 2019

Review for Dr. Daniel Downs, MD

May 28 2019

Review for Dr. Yuri Lewicky, MD

May 25 2019

Review for Dr. Keith Ryan, MD

I was very impressed with Dr. Gibson, both as a person and as a surgeon. He listened carefully to everything I said and answered all of my questions and concerns. He did an excellent job repairing all the problems with my knee. I would highly recommend him for any orthopedic problems.

May 24 2019

Review for Dr. Scott Gibson, DO

May 23 2019

Review for Dr. Omar Wani, MD

So sorry I went to her. be warned. I wont be going back.

May 20 2019

Review for Dr. Mary Porvaznik, MD

May 18 2019

Review for Dr. Stephen Ritland, MD

May 17 2019

Review for Dr. Christopher Diefenbach, MD

May 16 2019

Review for Dr. Stephen Ritland, MD

Dr. Tritle was so thorough and he explained everything to us clearly and succinctly.

May 14 2019

Review for Dr. Nathan Tritle, MD

Dr. Mellinger beame my Dr. when mine retired. I felt I was in excellent hands from the first appt. He provided me with information about the surgery and was available to answer any questions I needed. His entire team was very special.

May 13 2019

Review for Dr. Mark Mellinger, MD

I was so lucky to get surgery by Dr. Cole after serious car accident. He did an amazing job fixing my orbital bone and totally shattered nose. Once I saw him, I knew everything will be ok. He is extremely professional and I am so grateful that he saved my life.

May 12 2019

Review for Dr. Patrick Cole, MD

May 10 2019

Review for Dr. Scott Darlington, DDS

May 10 2019

Review for Dr. Robert Mahanti, MD

May 05 2019

Review for Dr. Scott Gibson, DO

Dr. Brekke is attentive and a good listener. His thorough examination led to a diagnosis that will require diligence but will result in a healthy foot.

Apr 30 2019

Review for Dr. Mark Brekke, DPM

Apr 23 2019

Review for Dr. Scott Darlington, DDS

This MD focuses on the issue, not just pleasing the patient. Extremely satisfied with his treatment of me for the last six years. Honest and forthright.

Apr 19 2019

Review for Dr. Keith Ryan, MD

Dr. Bacon and his staff are always great. I even look forward to going to his office. I even look forward to going to his office. I highly recommend the Flagstaff Downtown Dental to anyone!

Apr 17 2019

Review for Dr. John Bacon, DDS

I know Gambala from the Fresenius Clinic in Show Low. There I was introduced to patient abuse. The clinic manager told me she pretty much didn't care if I lived or died. He supported her and acted like a total jerk at my next appointment. I don't think any patient should be tried like this.

Apr 17 2019

Review for Dr. Matthew Gembala, MD

Dr. Souders was a great help to me with my ostomy supplies. She is one of the few in Flagstaff who can deal effectively with this subject. I wish her all the best and much continued success.

Apr 11 2019

Review for Dr. Nina Souders, MD

Apr 11 2019

Review for Dr. Adam Boettcher, MD

I was seen within 15 minutes. Dr. Lex explained the cause of my medical concern, offered treatment options, answered all of my questions, was personable but professional, recommended x-rays, will evaluate the situation. I wouldn't hesitate to recommend him.

Apr 11 2019

Review for Dr. Stephen Lex, MD

Location

Flagstaff Medical Center

1200 N Beaver St, Flagstaff, AZ 86001