Banner Thunderbird Medical Center

69%

Patients that would definitely recommend
1% lower than the national average


Banner Thunderbird Medical Center is a medical facility located in Glendale, AZ. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2021, 2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2021, 2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Stroke Care Award™ (2021, 2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™ (2021, 2020, 2019)

Superior clinical outcomes in stroke care and neurosurgery

Cranial Neurosurgery Excellence Award™ (2020)

Superior clinical outcomes in cranial neurosurgery

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

69%

Would definitely recommend
1% lower than the national average

Banner Thunderbird Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Banner Thunderbird Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%73%

Providers

Provider Reviews

Dr. Hu has been my obgyn for 19yrs. He is attentive, caring and professional.

Jun 14 2021

Review for Dr. Hu

Dr Mokhashi is a very caring physician .. I believe he is very smart, and is kind. He will spend quality time with you during your appointment, and answer all your questions without rushing. I would recommend him to anyone looking for a great gastroenterologist!

Tina B Jun 14 2021

Review for Dr. Mokhashi

Frank Jun 13 2021

Review for Dr. Forstner-Barthell

Frank Jun 13 2021

Review for Dr. McClary

Dr.Galasso was awesome gyn I had for both of my boys. He is very wonderful doctor who takes time to listen to his patients and he gives us a solution. Also I had wonderful time and care throughout my both pregnancy. Just awesome.

SG Jun 11 2021

Review for Dr. Galasso

Location

Banner Thunderbird Medical Center

5555 W Thunderbird Rd, Glendale, AZ 85306

Frequently Asked Questions

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Does Banner Thunderbird Medical Center score well in safety ratings?