Banner Thunderbird Medical Center

69%

Patients that would definitely recommend
1% lower than the national average


Banner Thunderbird Medical Center is a medical facility located in Glendale, AZ. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™ (2020)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™ (2020, 2019)

Superior clinical outcomes in stroke care and neurosurgery

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Banner Thunderbird Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Banner Thunderbird Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%73%

Providers

Provider Reviews

Dr. Brennan is very thorough and straight forward in diagnosing your condition. He doesn't string you along. Highly professional.

Aug 03 2020

Review for Dr. Brennan

Deb Aug 02 2020

Review for Dr. Stone

Cheryl Bistany Aug 01 2020

Review for Dr. Choi

The guy is a Narcissist and a real "F"ing grouch.

John Jul 31 2020

Review for Dr. Dhingra

Terrance Noe-Ferrante Jul 31 2020

Review for Dr. Willis

Office staff and technicians are always friendly and helpful. Dr Adrienne Forstner-Barthell, Gives you as much time as you need to discuss your problems.

Adele Ispass Jul 30 2020

Review for Dr. Forstner-Barthell

Brianna Hernandez Jul 30 2020

Review for Dr. Hu

I saw Dr. Pham when he was at Honor Health in Anthem. He is an excellent doctor listening to everything I said and providing feedback on each item. He quickly diagnosed my needing my appendix removed. Thanks to his quick action all is well!

Richard in Anthem Jul 30 2020

Review for Dr. Pham

Dr Hayman is a very good doctor. I highly recommend him. He preformed surgery and patient care extremely well. Great bedside manner. Willing to answer questions and be of assistance. His staff are great. Very good people.

John J. Jensen Jul 30 2020

Review for Dr. Hayman

He filled in for our Dr at Banner Thunderbird and he was wonderful. We were very lucky to have him as our Drs replacement

Kimberly Roberts Jul 29 2020

Review for Dr. Hu

Great care given by Dr Goldstein. Outstanding physician.

Dennis Michael Pennella Jul 21 2020

Review for Dr. Goldstein

Steve C Jul 16 2020

Review for Dr. Makarawo

Tim Blackburn Jul 16 2020

Review for Dr. Hubanks

Jul 15 2020

Review for Dr. Prucz

Dr. Malhotra is an extremely knowledgeable and personable doctor who really cares about you! I absolutely recommend him and his team!

Gerald Hier Jul 14 2020

Review for Dr. Malhotra

I love Dr. Chen -yang. SHE IS THE BEST.

Farideh Colville Jul 14 2020

Review for Dr. Chen-Yang

Dr. Hubanks is very professional and concerned for his patients. I cannot recommend him highly enough.

Jul 14 2020

Review for Dr. Hubanks

Very attentive and honest. He treats his patients with respect and will do anything humanly possible to improve the patients ailment. Doctor Pozun takes time out to listen and Mom never felt like a number. We are extremely grateful for all his efforts.

R. Barrera Jul 13 2020

Review for Dr. Pozun

If you need orthopedic Services this is the place to go Dr Lawrence Kelly is the doctor to see excellent

J.L.stuts Jul 11 2020

Review for Dr. Kelly

Dr. Singh and his staff made my procedure as comfortable as possible, everything went as scheduled.

Jerry L. Mease Jul 09 2020

Review for Dr. Singh

Connie Coronado Jul 08 2020

Review for Dr. Mahoney

Dr Wilkey is an outstanding doctor. Takes her time with you she is genuine compassion and care you can tell she loves her job she is a sweetheart highly recommend her

Kris Nace Jul 07 2020

Review for Dr. Wilkey

S&JS Jul 07 2020

Review for Dr. Ospina

Dr. Schlaifer and her staff are top tier. She is professional and talented. Using her skills she removed my malignant prostate and removed a kidney stone. I would definitely recommend this doctor.

Jul 06 2020

Review for Dr. Schlaifer

Dr. Singh made me feel very comfortable and confident with the medical procedure that needed to be done. I would highly recommend him.

Lisa Jul 03 2020

Review for Dr. Singh

He was my self-generated referral and has never disappointed. Dr Singh is recognized in the field as a first rate diagnostician

Jul 03 2020

Review for Dr. Singh

Jul 03 2020

Review for Dr. Hayman

Dr Trinh is my PCP and she is wonderful. She cares about me and always asks probing questions. She knows which specialist to send me to if I need it.

Donna Hegland Jul 01 2020

Review for Dr. Doan

Tina K Jun 30 2020

Review for Dr. Broumand

Phenomenal experience from making the first appointment, the staff at the desk, nurses, urodynamics technician, followup appointments to Dr. Stone. Exceptional all the way around. A life changer for me and would highly recommend Dr. Stone and his supporting staff.

Connie Jun 28 2020

Review for Dr. Stone

D Topham Jun 27 2020

Review for Dr. Zoldos

I was seeing a different Oncologist that was not to my liking and would not respond to my phone calls. When I ended up in the hospital I met Dr. Rakkar and decided immediately to change Dr.s I have been seeing Dr. Rakkar ever since. I would definitely recommend him.

Jun 26 2020

Review for Dr. Rakkar

Teresa Jun 26 2020

Review for Dr. Dykema

Experience was great - Office girls are wonderful. Dani is the greatest. Communication was good throughout. Doctor is very candid and that is good, always including me in decisions.

Jun 25 2020

Review for Dr. Prucz

Kevin Caron Jun 24 2020

Review for Dr. Blick

Dr. Scribner is by far the best doctor I have ever seen. He did two surgeries on me, three years apart, and his kindness, humility and his SKILL are second to none. He is by far THE BEST in Arizona.

LISA Jun 24 2020

Review for Dr. Scribner Jr

Couldn't ask for a better experience. I've seen Dr. Bal for 2 different procedures and I would absolutely recommend him to anyone. I truly and honestly wish he were my Primary Care Physician.

Rich P. Jun 24 2020

Review for Dr. Bal

Best oncologist in the valley. I will miss her!

Beverly Jun 23 2020

Review for Dr. Schulman

Dr. M. Was fantastic! He took care of my fistula and I am very happy with the result. I would highly recommend him.

Ben Jun 23 2020

Review for Dr. Makarawo

Dr. Hu is a patient doctor. He did everything to make patients feel comfortable, and motivated during the labor and delivery. I had my boy during the pandemic time but with his help, I didn’t feel lonely or panic. Thank you for his patience and energetic.

Jun 21 2020

Review for Dr. Hu

Love Dr. Mahoney and his team. He knows his stuff and is confident. The man is Compassionate, kind and patient.

Rebecca Gaines Jun 19 2020

Review for Dr. Mahoney

Diana Jun 18 2020

Review for Dr. Mathew

Chelsea J Stazenski Jun 17 2020

Review for Dr. Schlaifer

Jun 17 2020

Review for Dr. Wong

Surinder Tuli Jun 16 2020

Review for Dr. Waram

Everyone very efficient and Dr Hayman did a great repair job on my ankle!

Jun 16 2020

Review for Dr. Hayman

Jun 15 2020

Review for Dr. Prucz

Very kind and understanding. Wanted to help me get quickly to the the root of some problems I was having. Ordered some tests my primary doctor had not thought of.

Jun 14 2020

Review for Theresa Macdissi

*Friendly environment * Responds quickly to questions *Always approachable * Received a call fro doctor after wife's surgery and he explained how the surgery went well * Will recommend family and friends to this clinic

Jun 13 2020

Review for Dr. Prucz

Lorry Ehman Jun 13 2020

Review for Dr. Lin

Jun 12 2020

Review for Dr. Stone

Dr. Prucz is a professional who listens to his patients and offers the best advice. After we were involved in an accident, Dr. Prucz was called to perform surgery on my son and daughter. He has done an excellent job. The results have been amazing, I am glad we met him.

Jun 11 2020

Review for Dr. Prucz

Honest and knowledgeable. Hard to find this combination in today’s world.

Haley Zapata Jun 11 2020

Review for Dr. Singh

Absolutely amazing doctor! He knows what he is doing. I recommend him 100%.

Whitney Jun 11 2020

Review for Dr. Hu

Barbra White Jun 11 2020

Review for Dr. Mathew

Jun 10 2020

Review for Dr. Buxton

Excellent surgeon. I would highly recommend Dr. Hayman. I know I will be needing another surgery within the next 5 years and will go back to Dr. Hayman when necessary

Cindy Jun 09 2020

Review for Dr. Hayman

Jun 07 2020

Review for Dr. Gondra

Mr. Coleman Jun 07 2020

Review for Dr. Lin

Linda Jun 06 2020

Review for Dr. Singh

His nurses are very rude and might be better suited working for the department of corrections in particular, Kathy

Jun 06 2020

Review for Dr. Singh

it was very positive thank you

E. C. Jun 05 2020

Review for Dr. Reiss

excellent

Jeffrey G. Jun 05 2020

Review for Dr. Reiss

Kathy Swanson Jun 04 2020

Review for Dr. Lepire

She's clueless, uncompassionate, aloof and a disaster

Jun 04 2020

Review for Dr. Chiguma

Dr Stearns was my dr sent from heaven. She installed an internal pain pump nine years ago and changed my life. Her passing is breaking my heart! RIP Dr. Stearns.

Barbara Hennessey Jun 04 2020

Review for Dr. Stearns

Amanda Hansen Jun 04 2020

Review for Dr. Singh

Dr. Lin explained my condition very thoroughly and made use of an electronic chart in the office to discuss the issues with my aorta. He made a complex medical issue easy to understand and answered all my questions.

Jun 04 2020

Review for Dr. Lin

He is honest and gets confused with "poor bedside manner". Has been helpful for me and my wife. Thanks Dr. Singh

Paul G Jun 04 2020

Review for Dr. Singh

Dr Gebeyehu is very methodical and careful in her approach. She allows ample time to address all of my questions and concerns. I never feel rushed. Overall I am very happy to have her as my primary care physician.

Jun 03 2020

Review for Dr. Gebeyehu

All of our visits were as smooth as they could be. From the receptionist to Dr. Gondra herself. I can’t thank the whole staff enough. So loving and caring. I recommend Doctor Gondra to every women out there!

Jun 02 2020

Review for Dr. Gondra

Anne Jun 02 2020

Review for Dr. Stone

Michelle Jun 02 2020

Review for Dr. Reinhart

This was my first time ever having this type of procedure and everyone from the front desk all the way to the back! I appreciate the kindness and care they took with me

Jun 01 2020

Review for Dr. Bal

I had an appointment today with Dr. Stone. He was very thorough and responded to all my questions. He explained in detail my options for treatment and gave me a lot of optimism about a resolution. I left the office feeling 100 percent better and confident that He is the right doctor for me.

May 31 2020

Review for Dr. Stone

TJ May 31 2020

Review for Dr. Lin

Great experience! I would highy recommend Dr. Prucz. He is very thorough and took time to explain everything!

May 31 2020

Review for Dr. Prucz

I think the doctor is great and very to the point (maybe that's what I like.) He ordered tests to diagnose me and prescribed medications to control my symptoms. I thought he was very efficient with my time which I appreciate.

Sarah RN May 30 2020

Review for Dr. Verma

May 30 2020

Review for Dr. Zhao

Dr. Uppal and his staff are just wonderful -they truly care for their patients in everything they do

Donna Winston May 29 2020

Review for Dr. Uppal

May 29 2020

Review for Dr. Stone

Doctor did a great job on surgery. Healed up good after operation.

May 29 2020

Review for Dr. Prucz

Dr. Hu is an amazing OBGYN! I have been going to him for over 15 years and had two pregnancies, both being C-sections. I have had nothing but good experiences with him and his team every visit. I totally recommend Dr. Hu!

Kristen Childers May 28 2020

Review for Dr. Hu

Dr. Daniel H. Hu is such an amazing OB/GYN. I had by far a great experience for my first pregnancy and delivery, all with the great help and hands of Dr. Hu! I would definitely go back for future pregnancies!

May 28 2020

Review for Dr. Hu

100%

S West May 27 2020

Review for Dr. Hayman

Very knowledgeable, actually listens to what your saying, did a great job. Will definitely recommend him to anyone looking for any help with hand and arm problems.

May 27 2020

Review for Dr. Mahoney

Leah May 24 2020

Review for Dr. Stone

She very precessional and knows her patient and nice to deal with and the office staff is very nice to deal with.

May 23 2020

Review for Dr. McClary

Neeekole May 22 2020

Review for Dr. Hsu

Beth May 22 2020

Review for Dr. Stone

Was a very kind, caring and knowledgeable doctor

Ronald H Hedrick May 21 2020

Review for Dr. Choi

I saw him today as a follow up to sleep apnea. No issues. He has a very direct style that may put some people off. I have no problem with his style.

Dustyn Sain May 21 2020

Review for Dr. Lepire

she is very rude and her MA acts if she is the doctor . i gave her many chances to prove herself, every time gets worse. she would leave the room in the middle of the appointment to talk to other people and laugh , then when she comes back , she does not even apologize. I am looking for a new PCP.

Michelle May 20 2020

Review for Dr. Gonsalves-Wetherell

Kind and competent in treating my newfound diagnosis of Multiple Sclerosis.

May 20 2020

Review for Dr. Sandhu

Staff was very professional and kind, Doctor gave me all the information necessary so I would feel comfortable with my procedure. Everything went well. Thank you to all the staff that were involved in my procedure.

Frank May 19 2020

Review for Dr. Makarawo

Stizo May 18 2020

Review for Dr. Singh

Location

Banner Thunderbird Medical Center

5555 W Thunderbird Rd, Glendale, AZ 85306

Frequently Asked Questions

Where is Banner Thunderbird Medical Center located?

Has Banner Thunderbird Medical Center won any recent awards from Healthgrades?

Is Banner Thunderbird Medical Center highly rated with patients?