Banner Gateway Medical Center

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Banner Gateway Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Banner Gateway Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%58%73%

Providers

Provider Reviews

Great doctor-knowlegeable, personable, professional, great technique

Jun 05 2020

Review for Dr. Lake

He’s very thorough, you don’t feel rushed, a lot of things were explained to me.

Jun 05 2020

Review for Dr. Lake

Dr. Smolens performed open heart bi-pass surgery on me in April of 2020. I found her to be not only professionally talented, but extremely caring and compassionate. I highly recommend her for open heart procedures.

Jun 04 2020

Review for Dr. Smolens

Best doctor's office ever. Saved my life. Walk-in almost daily for any immediate needs.

Stefanie T Jun 04 2020

Review for Dr. Ferguson

Dr Evans helped me tremendously by putting a shot in each of my index finger knuckles. WOW no pain and my knuckles can help my fingers bend now. Thank You Soooooo much

Bonny Mewhorter Jun 03 2020

Review for Dr. Evans

Received extremely good care, Dr. Kuo and his team are the best.

Charles Weiss Jun 03 2020

Review for Dr. Kuo

Appt time was 8:30- got to office early, and was In to see Dr Evans by 8:10 and out of the office by 8:30. Dr Evans is great.

Jun 03 2020

Review for Dr. Evans

Dr. Lake is very knowledgeable and professional. After my first appointment I knew I had chosen the right doctor. I will definitely be going back to see Dr. Lake for my next surgery in a few months.

Jun 03 2020

Review for Dr. Lake

Jun 02 2020

Review for Dr. Evans

Office help were very nice.. on time appointment. Dr. Evans was very nice and easy to talk too.. answered ones questions . Explained everything that was to be done .. Easy to understand. Not rushed and wanted to make sure you understood things.. would definitely recommend.

Jun 02 2020

Review for Dr. Evans

Dr. Evans is very knowledgeable about hands and treatment. I’ve seen him three times for an aggregated thumb due to age and weight lifting. His treatment is spot on.

Jun 02 2020

Review for Dr. Evans

Tauri Hall Jun 01 2020

Review for Dr. Lake

Great explanation of procedure and what to expect before during and after surgery

Manuel May 30 2020

Review for Dr. Patterson

May 30 2020

Review for Dr. Zhao

Dr. Evans was very nice and personable, seems very intelligent. The entire office was helpful with a cheerful manor and everything was on time.

Tanne Wagner May 29 2020

Review for Dr. Evans

Dr. was complete in explaining issues and detailed with options for treatment. I'm confident l willbe back to him for treatment and/or surgical referral.

Dave Lott May 29 2020

Review for Dr. Sorosky

Cindy W May 27 2020

Review for Dr. Lake

I trust Dr. Lake completely with my care. He is cautious and caring.

May 27 2020

Review for Dr. Lake

KW May 27 2020

Review for Dr. Guzman

Dr Patterson genuinely cares about his patients. He is patient, understanding and takes time to answer questions regarding procedures or recovery issues.

Elester Roselyn Franke May 27 2020

Review for Dr. Patterson

I work with Dr. Abdo on a regular basis and absolutely love him! He takes great care of his patients and I would recommend my own family to him for treatment.

May 27 2020

Review for Dr. Abdo

I recently had surgery performed by Dr Ju. The entire staff and Dr Ju were absolutely incredible. They answered all my questions and explained the entire procedure. What a professional TEAM. I couldn't have found anyone better. Thank you so much......

Glen May 27 2020

Review for Dr. Ju

Dr Lake is always professional and takes the time to listen to you and explain everything. He is the best and I recommend him to everyone I know!!

Wendy Mueller May 26 2020

Review for Dr. Lake

May 23 2020

Review for Dr. Kaiser

Couldn’t have been easier! Great doctor and staff made me very comfortable for my first ever surgery!

Darin Lugar May 22 2020

Review for Dr. Evans

Margret May 22 2020

Review for Dr. Sorosky

Quick, efficient and applicable!! Dr. Lake is always friendly and does not make me feel rushed!! Very relatable!! Thank you!

Kelly Hooks May 22 2020

Review for Dr. Lake

Dr. Evans was very professional and thorough in describing the injury and the options we had for treatment.

May 21 2020

Review for Dr. Evans

Dr Evans is extremely informative and gave options based on my needs. He was on time, considerate and gentle when injecting my hands.

Regina Alexander May 20 2020

Review for Dr. Evans

Great doctor and staff! I would highly recommend him and his team....

Matt McCune May 20 2020

Review for Dr. Lake

the best on all accounts

May 20 2020

Review for Dr. Lake

Another brilliant left side back ablation completed by Dr. Brad. Always a pleasure seeing him and his wonderful staff. They all genuinely take an interest in you as a patient. Frankly, I wouldn’t have the active lifestyle I do without them. Highly recommended!

Donald Parks Jr. May 20 2020

Review for Dr. Sorosky

I felt compassion for 1st time in forever

Gilbert Cortez Jr May 19 2020

Review for Dr. Kaiser

Dr Gimbel and his staff are excellent. From the time I had my records transferred to the date of my surgery was only 9 days. Thank you to Margo, Betty, Mary and Elizabeth for making it all happen and taking great care of me.

Todd L May 19 2020

Review for Dr. Gimbel

He is an awesome doctor - fixed a friends door that was very messed up. Extended my Achilles’ tendons and did a procedure that have kept me from having any more heel problems - I think it’s been about 10 years. My husband is considering ankle surgery

Nancy Fisher May 19 2020

Review for Dr. Freed

Dr. Patterson was VERY helpful with the issues in my left foot.

May 19 2020

Review for Dr. Patterson

Dr Patterson is AWESOME! He is very personable, and on time for his appointments.

May 18 2020

Review for Dr. Patterson

I really thought the doctor was very nice but not sure I was able to fully explain my situation with my previous accident. I guess as a new patient it was a difficult situation and uncomfortable times to visit a doctor because of the covid19.

linda s dente May 18 2020

Review for Dr. Patterson

He takes the time to listen to and understand his patients. The office staff are all kind and helpful.

Jamie. B May 17 2020

Review for Dr. Sutton

Dr. Akl performed a DNC on me a few months ago. He told me what expect and according to my referral Doctor, he performed a great job.

Ann May 17 2020

Review for Dr. Akl

Excellent experience very helpful

Michael A Minnigerode May 17 2020

Review for Dr. Sorosky

Friendly and knowledgeable. After many doctors trying to find out what was wrong, Dr. Ghalyaie found my complex, rare fistula during exploratory surgery.

May 16 2020

Review for Dr. Ghalyaie

We have had a wonderful experience with Dr. Kelly each and every time we go in. He has operated on 4 of our children and has been thorough and professional and always shows a 5 star level of care. We would absolutely recommend him to everyone!

Michelle M. May 16 2020

Review for Dr. Kelly

Kristie L Asher May 16 2020

Review for Dr. Patterson

Very courteous, very respectful, very informative and knowledgeable. Didn’t rush us and answered all our questions.

May 16 2020

Review for Dr. Patterson

Efficient, no waiting, Very business like. Enjoyed visit with Dr. Discont about my issue.

John May 16 2020

Review for Dr. Discont

Barbara Massie May 15 2020

Review for Dr. Woodruff

Consultation to prepare for ankle repair surgery went smoothly. He took time to answer any questions and seems optiimistic about my recovery.

May 15 2020

Review for Dr. Patterson

It was a good visit and Dr.Lake answered all my questions and was very helpful and nice.

Melissa Stahl May 15 2020

Review for Dr. Lake

I would recommend Dr. Evan's to everyone I know without hesitation. Best of the best for sure.

Matt Lapp May 15 2020

Review for Dr. Evans

The office was friendly and efficient. Very little wait time for my appointment. Dr Discont resolved my son’s foot issue within two visits. I am very happy with the outcome.

Nicole May 15 2020

Review for Dr. Discont

My visits are always good & helps keep me out of pain. Yesterday before my visit I could not walk without #8 or #9 pain level.

Bill Aubin May 14 2020

Review for Dr. Sorosky

Corey S. May 14 2020

Review for Dr. Lake

It’s been an experience for sure but I feel dr Patterson has let me know my options. Hopefully in the next few months I will be back to normal otherwise I’ll be back. Hopefully not.

Sheila Haynes Hager May 13 2020

Review for Dr. Patterson

May 13 2020

Review for Dr. Evans

Dr. Evans was extremely professional, caring and thorough. I will definitely refer others to him. The entire staff was excellent! The office was clean and I was seen right on time.

J. Mitchell May 13 2020

Review for Dr. Evans

Dr. Evans was thorough, patient, and explained my condition and treatment thoroughly. He showed me exercises for my broken finger and explained my x-ray in terms a layman could understand.

Rich Larson May 13 2020

Review for Dr. Evans

Dr. Lake was so thorough, kind, and compassionate to my teen. He was able to finally confirm a diagnosis after several years, treatments, and doctors. We are so thankful for him!

May 12 2020

Review for Dr. Lake

If you have a Foot Issue I would highly recommend going and talking to Dr Freed.

Dennis Heintz May 12 2020

Review for Dr. Freed

Dr Kelly was wonderful. He was very efficient, we knew exactly what to expect, time wise, financially, recovery etc. he is very personable and talked to my son directly addressing his questions. We competed trust Dr Kelly and highly recommend him and his staff.

Amy May 12 2020

Review for Dr. Kelly

Dr Patterson and his team were extremely professional and displayed excellent communication skills. After he reviewed my x-rays he offered a comprehensive explanation of possible issues and recommended next steps in order to establish an effective follow up treatment plan. I would recommend.

May 11 2020

Review for Dr. Patterson

Patricia L Matthews May 11 2020

Review for Dr. Berkowitz

Excellent care every single time.

May 09 2020

Review for Dr. Patterson

Geraldine Raymond May 09 2020

Review for Dr. Akl

Dr. Evans has a very pleasant "bedside" manner and explains conditions and options for treatment thoroughly. He is not rushing me into surgery and suggested several options for treatment to delay surgery and address the pain for as long as possible.

Hand Pain May 09 2020

Review for Dr. Evans

Claudia Keller May 09 2020

Review for Dr. Lake

Dr. Freed was on time and we discussed my issues and his explanation was great

John Kressaty May 07 2020

Review for Dr. Freed

The whole team is very professional and friendly.

Julieta Rodriguez May 07 2020

Review for Dr. Sorosky

Dr. Freed is a rare find. He always takes as much time as I need to answer questions. He is a phenomenal surgeon. I have recommended him without hesitation to friends and colleagues.

Dorothy Ketcherside May 07 2020

Review for Dr. Freed

I have been seeing Dr. Lake for a work injury. He and ALL of the staff at ortho AZ has been fantastic and knowledgeable. Definetly recomend.

Joe K. May 06 2020

Review for Dr. Lake

I was so happy that my insurance sent me with DR Sorosky, they give a new patient appointment really soon, and they start my treatment right away to help me with my pain.

Alejandra May 06 2020

Review for Dr. Sorosky

Judy Schweitzer May 06 2020

Review for Dr. Akl

Dr. Freed is kind, answers questions, attentive, approachable and knowledgeable. I leave having confidence in his abilities.

May 05 2020

Review for Dr. Freed

Bernadette May 05 2020

Review for Dr. Mehta

Great Physician and staff!

May 05 2020

Review for Dr. Evans

Very nice doctor and thorough with exam.

May 05 2020

Review for Dr. Lake

Dr Freed is kind, thoughtful, courteous and an excellent surgeon!!

May 03 2020

Review for Dr. Freed

Cleo Dillabough May 02 2020

Review for Dr. Akl

Excellent care as always!!!

May 01 2020

Review for Dr. Lake

He was very pleasant and very informative and told me everything that I could expect from how long will take to heal and I was gonna happen very pleased

May 01 2020

Review for Dr. Evans

Best spine Dr ever!

May 01 2020

Review for Dr. Sorosky

Dr. Brad and his team are amazing. I wouldn't trust anyone else with my pain management procedures. The office staff is accommodating and professional. I could not be more pleased!

May 01 2020

Review for Dr. Sorosky

M.Tyler May 01 2020

Review for Dr. Mehta

Dr Sorosky has been my pain doctor for about a year. I have had an office with him and multiple pain injections. He is very knowledgeable and generous with his time. I never feel hurried. He is also highly skilled at the procedures he performs. I have had excellent results!

Apr 30 2020

Review for Dr. Sorosky

SB Apr 30 2020

Review for Dr. Southwell

The Dr. was very kind and understanding. He took the time to explain everything in detail. the office staff was good also.

Apr 29 2020

Review for Dr. Akl

Incredible doctor and surgeon. He truly cares about his patients and encourages you to get back on your feet quickly.

Jim VW Apr 28 2020

Review for Dr. Lake

Doctor's visit she is professional and concerned about her patients. I would highly recommend Dr. S. Sorosky.

Apr 28 2020

Review for Dr. Sorosky

Ralph S. Apr 28 2020

Review for Dr. Mashni

Very satisfied. Answered my questions, and seemed caring and competent.

Thomas Crawford Apr 28 2020

Review for Dr. Patterson

Dr. Evans have me the confidence that my journey through rehabilitating my arm would be done right. Very happy to have his oversight during my recovery.

Barry Apr 26 2020

Review for Dr. Evans

I recently had foot surgery for my Os Perineum, tendons reconnected. Everything is good. Dr. Freed is a great guy and a surgeon I would trust again if need be.

Kristina10P Apr 26 2020

Review for Dr. Freed

I had a recent video appointment and it was as warm and friendly as an office visit. He took the time to listen to my problems and ordered an X-ray for me. He’s the best Dr I’ve had in a long time.

Judy King Apr 25 2020

Review for Dr. Wellock

Douglas Willstead Apr 25 2020

Review for Dr. Walker

Dawn Apr 24 2020

Review for Dr. Ferguson

Dr. Patterson and his staff are kind, caring, professional and genuinely concerned for the best possible outcome for your injury

Liz Taylor Apr 24 2020

Review for Dr. Patterson

Location

Banner Gateway Medical Center

1900 N Higley Rd, Gilbert, AZ 85234