Banner Estrella Medical Center

74%

Patients that would definitely recommend
4% higher than the national average


Banner Estrella Medical Center is a medical facility located in Phoenix, AZ. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Banner Estrella Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Banner Estrella Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

I knew from my first visit that I wanted to keep seeing Tracy. She is incredibly warm, friendly, attentive and patient. Despite being busy, she never makes you feel rushed or unimportant. I would enthusiastically recommend her to any woman seeking care.

Lindsey Aug 04 2020

Review for Tracy Burns

Great doctor very professional

Ziaulhaq Amanzai Aug 03 2020

Review for Dr. Sanders

Deb Aug 02 2020

Review for Dr. Stone

Very glad

Aug 01 2020

Review for Dr. Emerson

DY Aug 01 2020

Review for Dr. Becker

With enthusiasm I would Highly Recommend Dr Ganesh and his office...outstanding office visit. Thank you!!!

Bob C Jul 31 2020

Review for Dr. Ganesh

Excellent doctor!

Harold Jacobowitz Jul 30 2020

Review for Dr. Imtiaz

J. GIORDAN Jul 28 2020

Review for Dr. Burgess

front desk staff are trash

Jul 25 2020

Review for Dr. Mellen

Everything went as well as could be expected on a right shoulder that had significant damage. Dr Davidson was spot on in his diagnosis and the surgical process. His staff is well trained and very responsive to the issues dealing with my shoulder and the the post op questions that I had.

Mike M Jul 24 2020

Review for Dr. Davidson

Very informative and very personal.

Raymond Jul 24 2020

Review for Dr. Ganesh

Very friendly, modern, and funny doctor. He is upbeat

Chad Metz Jul 23 2020

Review for Dr. Larsen

I was referred to Dr. Ganesh by a co worker. He accomplished in two days what the physical assistant from another place could not do. I would absolutely refer Dr. Ganesh. He is a wonderful Dr.

Jul 17 2020

Review for Dr. Ganesh

He was very thorough and took the time to answer my concerns

Shannon Newcomb Jul 17 2020

Review for Dr. Le

Dr Ganesh explained things well and made sure I understood. He answered my questions and genuinely cared how I felt. He made me feel very comfortable with my surgery.

Jayne LaHaye Jul 16 2020

Review for Dr. Ganesh

Dr. Le is very kind and professional. He listens to your concerns and explains every option available. The staff is friendly and professional as well.

Jul 16 2020

Review for Dr. Le

Jul 15 2020

Review for Dr. Prucz

What a great experience. Dr. Monas was really good and took time to figure out what was wrong with me. I was pretty scared when I first got to the ER, but after speaking with her I felt much better. So glad she was my doctor.

Jul 15 2020

Review for Dr. Monas

THE STAFF HANDLED EVERYTHING VERY PROFESSIONAL!! EVEN WITH COVID19, EVERYTHING FROM TAKING YOUR TEMPERATURE TO HAVING SANITIZER AVAILABLE. PROVIDING A CLEAN WAITING AREA & MAKING ME FEEL SAFE! THANK YOU!

YVETTE MARTINEZ Jul 15 2020

Review for Dr. Miller

Dr. Monas is by far the best physician I have seen in the Valley. She quickly diagnosed a complicated issues. Super smart and great bedside manner.

Jul 14 2020

Review for Dr. Monas

This was my first appointment with Dr. Burgess. I had pain in my left thumb. The wait time was minimal. He was very welcoming and explained my condition clearly. I usually ask my primary care doctor for referrals, but this time I Googled hand doctors. I’m glad I chose him. He is great!

Bette Long Jul 10 2020

Review for Dr. Burgess

Dr. Singh and his staff made my procedure as comfortable as possible, everything went as scheduled.

Jerry L. Mease Jul 09 2020

Review for Dr. Singh

Michael Bevill Jul 09 2020

Review for Dr. Akkad

Jul 08 2020

Review for Dr. Ross

Dr. Garg is very proactive and has given me the best care I have ever gotten.

Keith Taflinger Jul 08 2020

Review for Dr. Garg

Dr. Singh made me feel very comfortable and confident with the medical procedure that needed to be done. I would highly recommend him.

Lisa Jul 03 2020

Review for Dr. Singh

ERNESTO CONTRERAS Jul 02 2020

Review for Dr. Akkad

Jun 30 2020

Review for Tracy Burns

Linda Kerkes Melendez Jun 29 2020

Review for Dr. Emerson

Phenomenal experience from making the first appointment, the staff at the desk, nurses, urodynamics technician, followup appointments to Dr. Stone. Exceptional all the way around. A life changer for me and would highly recommend Dr. Stone and his supporting staff.

Connie Jun 28 2020

Review for Dr. Stone

L.Rico Jun 26 2020

Review for Dr. Fala

Dr. Davidson is very caring about my condition. And my health in general. He listens to my complaints and addresses them.

Jun 26 2020

Review for Dr. Davidson

Dr. Rebich was very easy to talk with and he listened to me. I did not feel rushed. He explained my MRI to me and his suggestions for a conservative treatment for now with surgery in 1-2 years. Would highly recommend Dr. Rebich!

Barbara P Jun 26 2020

Review for Dr. Rebich

Great bedside manners. He and his staff are as close to perfection as I could hope for

Jeff Dilbeck Jun 26 2020

Review for Dr. Cashman

Experience was great - Office girls are wonderful. Dani is the greatest. Communication was good throughout. Doctor is very candid and that is good, always including me in decisions.

Jun 25 2020

Review for Dr. Prucz

Kevin Caron Jun 24 2020

Review for Dr. Blick

A great experience overall. Dr. Monas took time to listen and provided great care.

Jun 24 2020

Review for Dr. Monas

Dr. Monas came across as warm and compassionate. She has excellent bedside manner and was a great listener. She provided great care and I felt lucky to have her as my doctor

Jun 24 2020

Review for Dr. Monas

My surgery went very well, Dr. MacCollum was very thorough. He’s staff was very professional and they answered all my questions they even did a follow up phone call after surgery which was helpful because I had more questions. I would recommend him to anyone.

Nate W Jun 23 2020

Review for Dr. Maccollum

Very good doctor he listen and try’s to get to the bottom of a issue if your not feeling good very good listener I would recommend he highly

ricky maya Jun 23 2020

Review for Dr. Rebich

Dr. Burgess is very thorough and very professional. He really is knowledgeable about my injury to my hand and provides just the right care for me. I highly recommend him.

Fred Tomlin Jun 19 2020

Review for Dr. Burgess

Luis Alcaraz Jun 18 2020

Review for Dr. Jain

Karen Nahlik Jun 17 2020

Review for Dr. Rebich

Randy Bouquot Jun 17 2020

Review for Dr. Miller

Surgery was good but I can never get ahold of anyone when I have questions, the pharmacy and myself have tried for 3 days to refill my Brilinta. I don't even know the results of my last visit! while typing this I have been transferred twice and on hold for over 20 minutes and no return call.

Jun 16 2020

Review for Dr. Akkad

Doctor Davidson listened to my concerns and answered my questions. Then developed a plan for my left shoulder that we both agreed with

Jun 16 2020

Review for Dr. Davidson

As far as im concered you cant do any better than Dr. Ganesh

Gabor Jun 15 2020

Review for Dr. Ganesh

Jun 15 2020

Review for Dr. Prucz

DR. Larsen was a nice guy. Nice staff and office. Worth it to drive the extra 25 miles on top of the already 100+ mile one way trip to see this specialty doctor.

Chronic Kidney Stoner Jun 14 2020

Review for Dr. Larsen

Very kind and understanding. Wanted to help me get quickly to the the root of some problems I was having. Ordered some tests my primary doctor had not thought of.

Jun 14 2020

Review for Theresa Macdissi

Excellent patient interaction - listens and interacts providing sound and understandable guidance. Very thorough in his explanations. Obviously very competent in his field, and shows sincere interest in me as a patient.

Jun 13 2020

Review for Dr. Tharalson

*Friendly environment * Responds quickly to questions *Always approachable * Received a call fro doctor after wife's surgery and he explained how the surgery went well * Will recommend family and friends to this clinic

Jun 13 2020

Review for Dr. Prucz

Excellent. Advance paperwork is a plus. Dr was very personal and gave the prognosis and gave me a shot and with therapy instructions. On time (actually early) for appointment. Advanced paperwork helped. Highly recommend him. Very easy and comfortable to talk to.

Ronald E. Juhl Jun 12 2020

Review for Dr. Padley

Jun 12 2020

Review for Dr. Stone

Neglected Patient Jun 12 2020

Review for Dr. Davidson

Dr. Prucz is a professional who listens to his patients and offers the best advice. After we were involved in an accident, Dr. Prucz was called to perform surgery on my son and daughter. He has done an excellent job. The results have been amazing, I am glad we met him.

Jun 11 2020

Review for Dr. Prucz

Mart Jun 11 2020

Review for Dr. Bommakanti

Jun 10 2020

Review for Dr. Emerson

Dr. Emerson is hands down the best Ortho. there is! He is so kind, knowledgeable, and his office is always accommodating when I schedule an appointment. The amazing skill he has of giving me knee injections with no pain, keeps me coming back for more. Go see him, you’ll be happy you did. ??

Iza Jun 07 2020

Review for Dr. Emerson

Wonderful Experience

Jun 06 2020

Review for Dr. Maccollum

AGilbert Jun 06 2020

Review for Dr. Pandey

His nurses are very rude and might be better suited working for the department of corrections in particular, Kathy

Jun 06 2020

Review for Dr. Singh

it was very positive thank you

E. C. Jun 05 2020

Review for Dr. Reiss

excellent

Jeffrey G. Jun 05 2020

Review for Dr. Reiss

Initial consltation. Dr. Miller provided great information.

Peter Clark Jun 03 2020

Review for Dr. Miller

With Covid 19 going on it was well set up. Everyone was masked, cordial, and efficient. All went well.

Nancy Tsuchiya Jun 03 2020

Review for Dr. Sanders

First off Dr. Miller Is a great surgeon! He kind, great bedside manner.

Jun 02 2020

Review for Dr. Miller

Angela Scott Jun 02 2020

Review for Dr. Maccollum

Anne Jun 02 2020

Review for Dr. Stone

Very professional, & compassionate, with a sence of humor.

James M Bostick Jun 02 2020

Review for Dr. Miller

I would recommend Dr. Ganesh to everyone who needs hip or knee surgery. He is very concerned about his patients, is very nice and answers all your questions.

Carol Meckley R.N. Jun 02 2020

Review for Dr. Ganesh

Very good doctor always spends time & listen to your problems, has been that way for ,5 or 6 yrs.

Fairlenes.Maloy Jun 02 2020

Review for Dr. Miller

always been there for me which is more then I can say for most other Doctors

Grant Gartner Jun 01 2020

Review for Dr. Ganesh

I had an appointment today with Dr. Stone. He was very thorough and responded to all my questions. He explained in detail my options for treatment and gave me a lot of optimism about a resolution. I left the office feeling 100 percent better and confident that He is the right doctor for me.

May 31 2020

Review for Dr. Stone

Great experience! I would highy recommend Dr. Prucz. He is very thorough and took time to explain everything!

May 31 2020

Review for Dr. Prucz

Dr. Uppal and his staff are just wonderful -they truly care for their patients in everything they do

Donna Winston May 29 2020

Review for Dr. Uppal

May 29 2020

Review for Dr. Stone

Dr. Sanders is always prompt, ready to listen, and then provides the best treatment. Thanks!

May 29 2020

Review for Dr. Sanders

Dr Sanders rocks! No rush to surgery...likes conservative approaches. I recommend him without reservation.

Sandy May 29 2020

Review for Dr. Sanders

R. Todd May 29 2020

Review for Dr. King

Doctor did a great job on surgery. Healed up good after operation.

May 29 2020

Review for Dr. Prucz

Francoise Maricle May 28 2020

Review for Dr. Burgess

Excellent, not only is Dr Davidson a very skilled surgeon he also has the best physical therapist I have ever been to. I am pain free today as a result of visiting him

Roger May 28 2020

Review for Dr. Davidson

Was smooth check in and quick doctor visit.

May 28 2020

Review for Dr. Miller

Dr. Maccollum Took time and explained everything. Office staff awesome and helpful as well. Would highly recommend

May 28 2020

Review for Dr. Maccollum

Extremely thorough, compassionate and caring. Wonderful doctor with a great staff and bedside manner.

Sue Salyers May 28 2020

Review for Dr. Miller

May 27 2020

Review for Dr. Davidson

I felt very confident with the drs recommendations.

May 27 2020

Review for Dr. Maccollum

Madlyn May 25 2020

Review for Dr. Samuelian

Leah May 24 2020

Review for Dr. Stone

A good, compassionate Dr. He is a man of character. I have had great results. I believe in his expertise and drive 50 miles to see him.

Donald Cameron May 23 2020

Review for Dr. Burgess

Excellent doctor working in a great office. I highly recommend Dr Ganesh.

Jeffery F Bernardi May 23 2020

Review for Dr. Ganesh

Beth May 22 2020

Review for Dr. Stone

Snow May 22 2020

Review for Dr. Burgess

His injections are “spot on” and give me full functioning hands again. When he moved to Glendale location I followed him all the way from far NE Valley.

May 22 2020

Review for Dr. Burgess

Was excellent in everything. Thank you doctor you are so professional . Thank you reception make me feel so comfortable in waiting room .

Daniel May 21 2020

Review for Dr. Sanders

Location

Banner Estrella Medical Center

9201 W Thomas Rd, Phoenix, AZ 85037

Frequently Asked Questions

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