Banner Desert Medical Center

69%

Patients that would definitely recommend
1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Cranial Neurosurgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™ (2020, 2019)

Superior clinical outcomes in stroke care and neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Banner Desert Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Banner Desert Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

Sandi in CC Jul 08 2020

Review for Dr. Le

Michael Bevill Jul 08 2020

Review for Dr. Akkad

Jason F Jul 08 2020

Review for Dr. Ramaiah

Dan F. Jul 07 2020

Review for Dr. Kelly

He saved me an excruciating amount of pain and money in helping me while I was dirt bike riding and laid down on a curve, pinning my leg under the exhaust. Could have left it to someone else, but cared enough to help me. Great doctor and even better man.

Beer-b*tch Jul 05 2020

Review for Dr. Mead

Excelent.I'm a retired MD.I recommend Dr Sahai.

Mario A Kohan Jul 04 2020

Review for Dr. Sahai

Shan Jul 02 2020

Review for Dr. Testa

ERNESTO CONTRERAS Jul 02 2020

Review for Dr. Akkad

Dennis R Tinberg Jul 01 2020

Review for Dr. Mosallaie

I was a patient of dr. Hess and I say you couldn't find a better orthopedic surgeon

Dale Reeder Jul 01 2020

Review for Dr. Hess

I have had two back surgeries with Dr. Datta. I find him to be very caring and also determined that i understand what is going on with my body. He takes as much time with me as I need.

Jun 29 2020

Review for Dr. Datta

Very caring and spends a lot of time explaining conditions and treatments.

Denice Rehfeld Jun 28 2020

Review for Dr. Le

Maureen B Jun 28 2020

Review for Dr. Baig

D Topham Jun 27 2020

Review for Dr. Zoldos

Jun 27 2020

Review for Dr. Weinrach

Kayla R. Jun 27 2020

Review for Dr. Shah

Olivia Jun 25 2020

Review for Dr. Leber

I went in for 2 epidural, steroid shots in my lower back. Never had one before. I was scared but Dr. Le and her team were nice and made you feel comfortable. I was in and pretty quick. Good Dr. : )

Jun 24 2020

Review for Dr. Le

Jun 24 2020

Review for Dr. Fucci

Charlene Kolpien Jun 24 2020

Review for Dr. Baig

Dr. Carr performed an emergency surgery on my broken and dislocated wrist. He is a caring and highly skilled surgeon, and he was readily available for my follow up as well. I credit him with getting my right hand back to full functionality. I highly recommend him!

Connie Stultz Jun 23 2020

Review for Dr. Carr

went smooth, no long wait, very friendly. luv dennis crandall took me out of pain, and gave me a majority of my movement back!

dana morris Jun 23 2020

Review for Dr. Crandall

Dr. M and staff are awesome!

Jun 22 2020

Review for Dr. Mosallaie

Great doctor, and has a wonderful bedside manner. Down to Earth and sincerely cares about his patients.

Amy Jun 20 2020

Review for Dr. Armendariz

Explained to about my injury so I could understand what I need to do for myself

Dixie Jun 20 2020

Review for Dr. Montague

I enjoyed visiting with the doctor again one year after my hand surgery. He addressed concerns about recent developments and came up with a plan for us. He's very efficient and caring.

Jun 19 2020

Review for Dr. Montague

Excellent doctor. He cares! And he is passionate as a doctor

Steve Jun 19 2020

Review for Dr. Castro

The best doctor I’ve seen in years extremely thorough Extremely intelligent The Best in my opinion in his field

Dianne Boswell Jun 19 2020

Review for Dr. Chan

From the moment I walked in I was greeted with a friendly hello and was helped immediately. The nurse who brought me back in the room was friendly and upbeat. Thank you Dr Schlotterback for always taking such great care for me and my family. You're the best!!!!

Leeanne F. Jun 19 2020

Review for Dr. Schlotterback

Jun 18 2020

Review for Dr. Masur

good

Anonymous Jun 17 2020

Review for Dr. Schlotterback

Dr. Le never rushes me out the door. She takes time to demonstrate and explain what’s going on and how we can address it together. I always feel like I got someone playing for my team! Thanks again Dr. Le for your thoroughness, expertise, care and kindness

Andrew Villegas Jun 16 2020

Review for Dr. Le

She's so good to hit the spot and relieve my pain

Nancy lemberger Jun 16 2020

Review for Dr. Le

Doctor is very thorough in explaining my health plan.

Jose P. Jun 16 2020

Review for Dr. Schlotterback

Jun 16 2020

Review for Dr. Weinrach

Dr Montague is the best. He is compassionate, personable , easy to understand. Really cares about his patient.

Jun 16 2020

Review for Dr. Montague

William Peters Jun 15 2020

Review for Dr. Slobig

Great experience with implant. Very happy I was referred to Dr Kelly as they are extremely professional and experts in what they do.

Jennifer Jun 15 2020

Review for Dr. Kelly

My experience with Dr.Baig has been more than amazing. Since the day I had my first consultation, he made me feel comfortable and calmed all my fears going into surgery. He answered all my questions and explained everything in layman’s term that I could understand.

Maritza Perez Jun 14 2020

Review for Dr. Baig

Excellent doctor, very compassionate and explained every detail.

Jim Jun 14 2020

Review for Dr. Bohan

Smith,edward Jun 13 2020

Review for Dr. Nandipati

Excellent! I’ve now had 3 colonoscopies with him over the years. I’ve always been more than satisfied with the process and procedures! Dr. Buckmire projects a calm, confident, and professional manner which helps make an unpleasant but necessary process more tolerable.

Nancy Tom Jun 12 2020

Review for Dr. Buckmire

Very happy, explains things so you can understand what she's talking about. It sure helps! Thanks Summer Taylor.PA

Sondra Sullivan Jun 12 2020

Review for Dr. Chang

Tony Bishop Jun 11 2020

Review for Dr. Lichtenwalter

He is the best he dont beat around the Bush and he helps you out and understands what you are going through.

Michael simcox Jun 11 2020

Review for Dr. Young

Baylie Jun 11 2020

Review for Dr. Fucci

MaryAnn Jun 10 2020

Review for Dr. Chang

he is always willing to listen and is very caring also answers all questions you have.

Sheila L. Jun 09 2020

Review for Dr. Schlotterback

I love Dr. Montague and wish all doctors were more like him. He’s great!!

Jun 09 2020

Review for Dr. Montague

Dr Young was very thorough explaining exactly what he would do during my surgery so I was prepared. He is so compassionate and understanding, I was ready and looking forward to being pain free. I have recommended him to a few of my friends with severe back pain.

Jun 09 2020

Review for Dr. Young

Very caring, warm-hearted doctor. He inspires trust.

Pauline Reyes Jun 09 2020

Review for Dr. Crandall

He is the best

Jun 09 2020

Review for Dr. Young

Would definitely recommend Dr Crandall have been a patient for 15 years very knowledgeable and spends time as needed explaining procedures and treatment.

Kate Vidger Jun 09 2020

Review for Dr. Crandall

Vary good, professional

James Wright Jun 09 2020

Review for Dr. Young

Tiffani Ann Espinoza Jun 07 2020

Review for Dr. Jha

Brenda M. Jun 06 2020

Review for Dr. Kayani

Dr Armendariz is my orthopedic doctor for years. I appreciate the time he takes to listen to each and every concern about my knee osteoarthritis.He is knowledgeable and gives time to explain treatment options... I would highly recommend him!!!

Jun 05 2020

Review for Dr. Armendariz

Excellent knowing that he has a wealth of experience, listens and very friendly.

Festus A. Jun 05 2020

Review for Dr. Schlotterback

uneventful

Monte S. Jun 05 2020

Review for Dr. Schlotterback

Dr. Montague was caring and informative about my surgery. I felt comfortable and thankful for his professional skills.

Mary Orr Jun 04 2020

Review for Dr. Montague

I’ve had several experiences with Dr Le, all of them totally satisfying. She is thorough, knowledgeable, friendly, efficient, and all around professional. Excellent doctor.

Cristina Scotti Jun 04 2020

Review for Dr. Le

Dr. Smolens performed open heart bi-pass surgery on me in April of 2020. I found her to be not only professionally talented, but extremely caring and compassionate. I highly recommend her for open heart procedures.

Jun 04 2020

Review for Dr. Smolens

we feel comfortable with Dr. Schlotterbach.

Helen S. Jun 04 2020

Review for Dr. Schlotterback

very thorough and professional

John K. Jun 04 2020

Review for Dr. Schlotterback

Positively exceptopnal.

Charles S. Jun 04 2020

Review for Dr. Schlotterback

This MD has you in and out of his office in 5 minutes, giving a patient a sense of receiving no concern. Too rushed for attention to your problems or health??!!

Jun 03 2020

Review for Dr. Lichtenwalter

Excellent

Diana F. Jun 03 2020

Review for Dr. Schlotterback

Thorough yet gentle! Personable and professional! She's great!

Edward Taxin Jun 03 2020

Review for Dr. Le

he staff is knowledgeable and very friendly. Everyone is professional. The only con is that some times the wait time is long, but that may be due to situations I am unaware of.

J G. Jun 02 2020

Review for Dr. Schlotterback

Charlotte Vandenoever Jun 02 2020

Review for Dr. Chang

Dr Tima Le is a wonderfully kind person who actually takes the time to list to your issues. I felt as though she genuinely cares about her patients and that is a rare rare quality in today’s medical field.

Jun 02 2020

Review for Dr. Le

Great. Short wait. Expert staff. Superb technical work by Dr. Le.

Bob Jun 02 2020

Review for Dr. Le

all was well, a little slow getting in

Jamie F. Jun 02 2020

Review for Dr. Schlotterback

Dr. Crowder was very knowledgeable about my condition and gave me concise instructions on how to proceed.

Jun 01 2020

Review for Dr. Crowder

Very cold, disinterested and practicing bad medicine (IMO). During my initial exam, he didn't even listen to my heart or lungs. I'd be very cautious entrusting him with my health.

Jun 01 2020

Review for Dr. Cohen

76. Year old woman May 30 2020

Review for Dr. Cohen

Dr. Le is excellent! She goes the extra step to help her patients. We are happy to have found her.

May 30 2020

Review for Dr. Le

Jaunapha McNair May 30 2020

Review for Dr. Bhoola

Harvey May 30 2020

Review for Dr. Baig

Fantastic doctor. Caring and knowledgeable.

Lorraine Becker May 30 2020

Review for Dr. Schenk

great

joe w May 29 2020

Review for Dr. Le

He is best provider I have ever had.

Denise Z. May 28 2020

Review for Dr. Schlotterback

May 28 2020

Review for Dr. Faybush

My experience with Sonoran Spine and with Dr. Mosallaie has been excellent.

May 28 2020

Review for Dr. Mosallaie

May 28 2020

Review for Dr. Richards

Back surgery successful. Thanks again, Dr. Crandall. Visit was very positive, always kind and helpful. Great surgeon ! Great Man !

C. Webb Crockett May 27 2020

Review for Dr. Crandall

Brian McDonald May 27 2020

Review for Dr. Rothman

I've only talked to Dr Chang once and cannot say anything negative, the experience was positive

May 27 2020

Review for Dr. Chang

excellant

Anonymous May 27 2020

Review for Dr. Schlotterback

Keith Milligan May 27 2020

Review for Dr. Hadley

Dr. Crandall is an amazing doctor and surgeon who is always very personable during visits. I highly recommend him!

Linda Beckman May 27 2020

Review for Dr. Crandall

Cheryl A Newbanks May 26 2020

Review for Dr. Baig

Dr Schlotterback is someone that always have time for you and looks at you when you are talking to him instead of typing on the computer as most physician do now a days

Connie S. May 26 2020

Review for Dr. Schlotterback

Dr. Stein is excellent. He was so very thorough and kind. Staff is great.

Bob L Liles May 26 2020

Review for Dr. Stein

Dr Armendariz is AWESOME! He explained want was going on and explained it in a way I could understand. He’s very patient and professional. I feel like I can trust what he’s telling me.

May 25 2020

Review for Dr. Armendariz

Fantastic surgeon! Dr. Cox thoroughly explained the procedure and did not pressure us at all. I really appreciate her frankness when dealing with our situation. Thank you! Would highly recommend!

Marie May 23 2020

Review for Dr. Cox

Location

Banner Desert Medical Center

1400 S Dobson Rd, Mesa, AZ 85202