Banner Del E. Webb Medical Center

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2019)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

72%

Would definitely recommend
2% higher than the national average

Banner Del E. Webb Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Banner Del E. Webb Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%73%

Providers

Provider Reviews

I only get my spinal injections done by Dr. Baker. I trust him, and his wonderful staff to take care of all my pain management needs.

Tina O. Jul 09 2020

Review for Dr. Baker

He was on time. He explained things well. Didnt recommend unnecessary procedures.

Jul 04 2020

Review for Dr. Abrams

Dr.Basset was very professional and pleasant. I would recommend him.

Jul 04 2020

Review for Dr. Bassett

Jul 03 2020

Review for Dr. Bassett

Dr. Nally has been my doctor for 3 years now. His low carb/Keto recommendations have made me feel better and healthier than I felt 30 years ago (I'm 68 now). Best doctor I've ever had.

Trailfinder52 Jul 02 2020

Review for Dr. Nally

Kathryn Vaughan Jun 30 2020

Review for Dr. Singh

Lila Hauptman Jun 30 2020

Review for Dr. Flick

L.Rico Jun 26 2020

Review for Dr. Fala

K Krugman Jun 26 2020

Review for Dr. Malaki

I am 47yrs old and retired military. I have NEVER received such phenomenal care and treatment as this entire staff provides! What a great group of professionals!

Shawn Marks Jun 26 2020

Review for Dr. Harris

Suzy Berland Jun 25 2020

Review for Dr. Kahn

Experience was great - Office girls are wonderful. Dani is the greatest. Communication was good throughout. Doctor is very candid and that is good, always including me in decisions.

Jun 25 2020

Review for Dr. Prucz

I went to see Dr. Pandey for treatment of infection of my colon.He is very patient and listens to you. He answered all of my concerns . I was very pleased with him. I highly recommend him

Larry Jun 24 2020

Review for Dr. Pandey

None Jun 23 2020

Review for Dr. Yu Jr

Dr Hansen is the best kidney and urologists in my opinion.9years of up to current procedures and works well with other doctors as well as solo.Complete trust and satisfaction.

Jun 23 2020

Review for Dr. Hansen

Best oncologist in the valley. I will miss her!

Beverly Jun 23 2020

Review for Dr. Schulman

Cindy Ecker Jun 23 2020

Review for Dr. Ballesteros

Cindy Ecker Jun 23 2020

Review for Dr. Ravi

I have seen her since she has been a Iora, she doesn't rush her appointments and she listens to you. Her explanations are understandable. The staff at this facility is great.

Gail B Jones Jun 20 2020

Review for Dr. Lane

The Best Heart Doctor ?

Jun 20 2020

Review for Dr. Kapoor

Jun 19 2020

Review for Dr. Bhalla

Dr. Burgess is very thorough and very professional. He really is knowledgeable about my injury to my hand and provides just the right care for me. I highly recommend him.

Fred Tomlin Jun 19 2020

Review for Dr. Burgess

Raluca Coulston Jun 18 2020

Review for Dr. Flanagan

Dr. Brown is an excellent choice for primary care. She is very thorough, even on eVisits. She even coordinates care with my doctors in California. I would definitely recommend her.

Jun 17 2020

Review for Dr. Brown

Dr. Yu is Wonderful! He takes the time to explain everything he says and does! He is very patient and takes an interest in all questions.

Susan Jun 16 2020

Review for Dr. Yu Jr

Jun 15 2020

Review for Dr. Prucz

This was my first visit with Dr. Bassett and I was very impressed. He was very nice and appeared to be very knowledgeable . He was easy to talk to and made me feel like a valued patient. I will continue to see Dr. Bassett whenever I need an E N T doctor.

Maria Perez Jun 14 2020

Review for Dr. Bassett

Very kind and understanding. Wanted to help me get quickly to the the root of some problems I was having. Ordered some tests my primary doctor had not thought of.

Jun 14 2020

Review for Theresa Macdissi

I originally went to Dr. Goldman 14 years ago. I was better in no time. Now I am seeing again and feel completely at ease in his care.

Stacey Hoffman Jun 13 2020

Review for Dr. Goldman

Mary Ann Lind Jun 13 2020

Review for Dr. Patel

*Friendly environment * Responds quickly to questions *Always approachable * Received a call fro doctor after wife's surgery and he explained how the surgery went well * Will recommend family and friends to this clinic

Jun 13 2020

Review for Dr. Prucz

Carlos Gomez Jun 13 2020

Review for Dr. Bassett

Lilliana Jun 12 2020

Review for Dr. Nizam

He was and is a top Dr. When I needed his help.Thank you

Jun 12 2020

Review for Dr. Bassett

Bobodude Jun 11 2020

Review for Dr. Bassett

Dr. Prucz is a professional who listens to his patients and offers the best advice. After we were involved in an accident, Dr. Prucz was called to perform surgery on my son and daughter. He has done an excellent job. The results have been amazing, I am glad we met him.

Jun 11 2020

Review for Dr. Prucz

Kathryn S. Jun 11 2020

Review for Dr. Gendy

Pat Jun 11 2020

Review for Dr. Brown

Jun 10 2020

Review for Dr. Buxton

Super sweet and kind. Took the time to listen and explain everything to me. His staff is amazing from the front office , his MA Kim and and the nurses and techs. They showed compassion for my situation and took the time to listen and it showed they cared. P. S. He’s a cutie

Jun 10 2020

Review for Dr. Singh

My first visit. The receptionist, Jessica, the NP Lulu and Dr. Baldwin are so personable and sweet. I really love this doctor. I’m happy and grateful to see a doctor who looks like me, and with a diverse staff.

ESW Jun 10 2020

Review for Dr. Baldwin

He was very good. I had a complete exam and he answered many of my questions. He listens!!!!

Jun 10 2020

Review for Dr. Bassett

My surgery was May 4, 2020. Dr. Kuo and his team performed a robotic lobectomy on my upper right lung. Everything went as he explained it should and I couldn't have asked for a better team. Thanks guys and gals!

Cyndi Saxton Jorae Jun 08 2020

Review for Dr. Kuo

We recently had extreme frustration with a medication. Dr. Dhupati and her staff stuck with it to the end and solved the issues. We have been her patients for years. She is fact-based and we appreciate that. She also has a good sense of humor!

Jun 05 2020

Review for Dr. Dhupati

Unreliable. Cold mannerism. Has not helped my situation. Office now closed and multiple rescheduled appointments. He is not seeing patients in the office like many other doctors. Rude office administrators.

Larry Jun 05 2020

Review for Dr. Syal

Dr Bassett was very knowledgeable. I received great care. He spent a lot of time explaining everything I wanted to know. I would highly recommend him.

Trudy O'Brien Jun 05 2020

Review for Dr. Bassett

Great doctor. Isn’t overly aggressive about treatments. Uses a lot of logic and common sense.

Jun 04 2020

Review for Dr. Siclovan

Excellent physician, kind, listens to you, staff is great & helpful,friendly. Recommend highly

Deb Meister Jun 04 2020

Review for Dr. Nally

He made time to see me without an appointment. I am very appreciative. Thanks j

Judy Hilt Jun 03 2020

Review for Dr. Bassett

Very pleased with Dr. Mulpuri. Caring and very efficient doctor. Highly recommend this office.

Ruth Roisum Jun 03 2020

Review for Dr. Mulpuri

Received extremely good care, Dr. Kuo and his team are the best.

Charles Weiss Jun 03 2020

Review for Dr. Kuo

5 Stars from me! His staff was very careful re the Coronavirus. Dr. Bassett is very helpful, informative, gentle and efficient. My husband and I both feel very confident and comfortable with Dr. Bassett after our recent visits. We are so glad we found him and will continue to be his patients.

Jun 03 2020

Review for Dr. Bassett

She is kind explains everything never rushes anything.

Kannah Fay Divine Jun 03 2020

Review for Dr. Mahadevan

Michelle Jun 02 2020

Review for Dr. Reinhart

Great experience! I would highy recommend Dr. Prucz. He is very thorough and took time to explain everything!

May 31 2020

Review for Dr. Prucz

Doctor Bassett is very knowledgeable and thorough. Listens intently, answers all questions and explains your condition to you. Would highly recommend.

May 30 2020

Review for Dr. Bassett

My colonography this morning went perfectly. Dr. Patel, so very pleasant and as important, a wonderful doctor with skills and knowledge in his profession.

May 30 2020

Review for Dr. Patel

I've been seeing Dr. Carlson since 1993 and he's been outstanding and caring through a lot of medical problems. I have recommended him to many people as a family doctor and all of them have been glad that I recommended him.

May 30 2020

Review for Dr. Carlson

I have been seeing Dr. Bassett for over 10 years for hearing loss, sinus issues and wax buildup. Completely satisfied. Never any issues. A very understanding doctor who listens.

Elliott Glick May 29 2020

Review for Dr. Bassett

Dr. Uppal and his staff are just wonderful -they truly care for their patients in everything they do

Donna Winston May 29 2020

Review for Dr. Uppal

Always pleasant and professional.

May 29 2020

Review for Dr. Bassett

Nice guy but he doesn’t explain his diognosis and won’t return calls to patients who questions regarding his diognosis.

Mark Warrichaiet May 29 2020

Review for Dr. Bassett

ALWAYS LIKE SEEING DR. BASSETT. ALWAYS GREAT RESULTS

DALE THOMPSON May 29 2020

Review for Dr. Bassett

Doctor did a great job on surgery. Healed up good after operation.

May 29 2020

Review for Dr. Prucz

Francoise Maricle May 28 2020

Review for Dr. Burgess

I have recommended him to many of my friends and anyone that asks for an internal med . Dr.

Richard Wilson May 26 2020

Review for Dr. Ronn

Madlyn May 25 2020

Review for Dr. Samuelian

Ivan Nair May 23 2020

Review for Dr. Sachdeva

A good, compassionate Dr. He is a man of character. I have had great results. I believe in his expertise and drive 50 miles to see him.

Donald Cameron May 23 2020

Review for Dr. Burgess

Mo May 23 2020

Review for Dr. Nazareno

Visit was reasonably on time and conducted in a professional manner. Subsequent visit with Dr. Bassett's hearing specialist was also very satisfying.

Art May 23 2020

Review for Dr. Bassett

I'm impressed with Dr. Baker and his staff. The staff is kind and caring. Dr. Baker is knowledgeable and professional. I feel confident in his care.

MrsD08 May 22 2020

Review for Dr. Baker

I was referred to Dr Pandey for hemorrhoid surgery. After evaluation, cancer was found. Dr. Pandey took the time to listen to my concerns. He is very knowledgeable and compassionate about his work. I would highly recommend his services. Office staff are very friendly and helpful.

Ellen H. May 22 2020

Review for Dr. Pandey

Snow May 22 2020

Review for Dr. Burgess

His injections are “spot on” and give me full functioning hands again. When he moved to Glendale location I followed him all the way from far NE Valley.

May 22 2020

Review for Dr. Burgess

I have recommended Dr. Ramachandran to two of my friends. They have seen her, been treated and experienced the same kind, efficient treatment that I told them they would. Dr. Ramachandran is personable and takes time to explain and teach.

May 21 2020

Review for Dr. Ramachandran

He listens to his patients. I like him a lot.

Louis Brdar May 21 2020

Review for Dr. Bassett

Explained everything carefully every step of the way from diagnosis to surgery and post surgery conference. Staff was very proficient and the office had a friendly atmosphere. Felt like I was in good hands.

May 21 2020

Review for Dr. Burgess

Dr. Angeles performed breast surgery on me. I found that she is very thorough and explains what she is doing. She is gentle and compassionate. When I go to her office for an appointment I usually only wait 10 minutes or less.

Katherine Helt May 21 2020

Review for Dr. Angeles

Kind & compassionate doctor. Dr. Patel listened well and worked to understand the issue before moving ahead with any solution steps. Office staff was polite but jeered in the background. Did my best to ignore but still felt somewhat unprofessional.

May 20 2020

Review for Dr. Patel

Straight forward..........easy to understand..........never rushes thru the appt..........answers my questions .....believe he really listens to what I have to say. Staff is top notch

Fred Gallagher May 20 2020

Review for Dr. Carlson

I really liked him

Linda Zimmerman May 20 2020

Review for Dr. Patel

One word..... AMAZING. He took the time to explain my condition to me and answer all my questions. Awesome personality and very easy to talk to. He is truly interested in his patients care and health.

May 19 2020

Review for Dr. Singh

Stizo May 18 2020

Review for Dr. Singh

I have been an epileptic for years. Dr Aryal’s been the only one that really get my seizures under control. She’s very knowledgeable and has good bedside manner.

Afred May 18 2020

Review for Dr. Aryal

he is one of the excellent, scholar, and professional Dr i found. He has thorough knowledge and excellent skill on his subject matter. He is more experienced and kind person and perfect personality with his profession. Moreover, he is sincere , loyal and dedicated too on his duty.

May 18 2020

Review for Dr. Pandey

Sally Erickson May 17 2020

Review for Dr. Brown

Short wait, friendly staff, Dr. Johnson always greets with a smile and calm, caring, compassionate presence. He is an educator, explaining everything in a way that is easily understood.

Nancy & Gary May 17 2020

Review for Dr. Johnson

I would have no hesitation in recommending Dr. Ramachandran to anyone she’s an excellent doctor and a great surgeon.

Brenda House May 16 2020

Review for Dr. Ramachandran

Dr. Walman wa a No-Show for a consultation appointment I had with him for Lasik. Obviously he does not not take his medical license, his business or his patients seriously. My experience seems consistent with the overwhelming number of 1-star reviews for Mr. Walman.

May 15 2020

Review for Dr. Walman

Waiting was longer than usual but I can understand with the virus that he was doing the best he could. I like the fact that he tells me what he's going to do and what he is checking for. He is very good at explaining everything to me and to my family.

May 15 2020

Review for Dr. Bassett

Bravo! Great job! My foot is better than ever thanks to Dr. Prucz!

May 15 2020

Review for Dr. Prucz

Office staff is very pleasant and professional. Saw nurse practitioner, Tracey today. She discussed my treatment options and answered my questions.

May 14 2020

Review for Dr. Burgess

Been seeing him for 8 years. Fantastic caring doctor. Go to Glendale office and all there are very cordial and interested in my being looked after. Shout out to front end manager Christine. Great attitude.

Chuck Best May 14 2020

Review for Dr. Kleven

Every one was so nice and helpful. Dr Samuelian is very professional and listen to what you where saying.

JAMES LANCASTER May 14 2020

Review for Dr. Samuelian

Don May 14 2020

Review for Dr. Abrams

Location

Banner Del E. Webb Medical Center

14502 W Meeker Blvd, Sun City West, AZ 85375