Banner Boswell Medical Center

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Critical Care Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Neurosciences Excellence Award™ (2019)

Superior clinical outcomes in stroke care and neurosurgery

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

America’s 50 Best Hospitals for Vascular Surgery Award™ (2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

71%

Would definitely recommend
1% higher than the national average

Banner Boswell Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Banner Boswell Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

I only get my spinal injections done by Dr. Baker. I trust him, and his wonderful staff to take care of all my pain management needs.

Tina O. Jul 09 2020

Review for Dr. Baker

He was on time. He explained things well. Didnt recommend unnecessary procedures.

Jul 04 2020

Review for Dr. Abrams

Dr.Basset was very professional and pleasant. I would recommend him.

Jul 04 2020

Review for Dr. Bassett

Jul 03 2020

Review for Dr. Bassett

Dr. Nally has been my doctor for 3 years now. His low carb/Keto recommendations have made me feel better and healthier than I felt 30 years ago (I'm 68 now). Best doctor I've ever had.

Trailfinder52 Jul 02 2020

Review for Dr. Nally

Kathryn Vaughan Jun 30 2020

Review for Dr. Singh

I was very blessed to be referred to Dr Macke. He and his staff showed great care and concern for my health. Once I decided to have surgery Dr Macke had me scheduled within a week.

Jun 27 2020

Review for Dr. Macke

L.Rico Jun 26 2020

Review for Dr. Fala

I was seeing a different Oncologist that was not to my liking and would not respond to my phone calls. When I ended up in the hospital I met Dr. Rakkar and decided immediately to change Dr.s I have been seeing Dr. Rakkar ever since. I would definitely recommend him.

Jun 26 2020

Review for Dr. Rakkar

I am 47yrs old and retired military. I have NEVER received such phenomenal care and treatment as this entire staff provides! What a great group of professionals!

Shawn Marks Jun 26 2020

Review for Dr. Harris

Suzy Berland Jun 25 2020

Review for Dr. Kahn

I went to see Dr. Pandey for treatment of infection of my colon.He is very patient and listens to you. He answered all of my concerns . I was very pleased with him. I highly recommend him

Larry Jun 24 2020

Review for Dr. Pandey

None Jun 23 2020

Review for Dr. Yu Jr

Dr Hansen is the best kidney and urologists in my opinion.9years of up to current procedures and works well with other doctors as well as solo.Complete trust and satisfaction.

Jun 23 2020

Review for Dr. Hansen

Best oncologist in the valley. I will miss her!

Beverly Jun 23 2020

Review for Dr. Schulman

Dr. M. Was fantastic! He took care of my fistula and I am very happy with the result. I would highly recommend him.

Ben Jun 23 2020

Review for Dr. Makarawo

Cindy Ecker Jun 23 2020

Review for Dr. Ravi

Brooke Brueckner Jun 23 2020

Review for Dr. Singh

Trust Namita. Knowledgeable listens and cares. Up to date

Jun 22 2020

Review for Dr. Sachdeva

The Best Heart Doctor ?

Jun 20 2020

Review for Dr. Kapoor

Jun 19 2020

Review for Dr. Bhalla

Patrick ORourke Jun 19 2020

Review for Dr. Kundavaram

Dr. Yu is Wonderful! He takes the time to explain everything he says and does! He is very patient and takes an interest in all questions.

Susan Jun 16 2020

Review for Dr. Yu Jr

This was my first visit with Dr. Bassett and I was very impressed. He was very nice and appeared to be very knowledgeable . He was easy to talk to and made me feel like a valued patient. I will continue to see Dr. Bassett whenever I need an E N T doctor.

Maria Perez Jun 14 2020

Review for Dr. Bassett

Very kind and understanding. Wanted to help me get quickly to the the root of some problems I was having. Ordered some tests my primary doctor had not thought of.

Jun 14 2020

Review for Theresa Macdissi

I originally went to Dr. Goldman 14 years ago. I was better in no time. Now I am seeing again and feel completely at ease in his care.

Stacey Hoffman Jun 13 2020

Review for Dr. Goldman

Mary Ann Lind Jun 13 2020

Review for Dr. Patel

Carlos Gomez Jun 13 2020

Review for Dr. Bassett

Great Dr, staff and office! So glad I found Dr Makkar

Mindy M Jun 12 2020

Review for Dr. Makkar

He was and is a top Dr. When I needed his help.Thank you

Jun 12 2020

Review for Dr. Bassett

Bobodude Jun 11 2020

Review for Dr. Bassett

Kathryn S. Jun 11 2020

Review for Dr. Gendy

Pat Jun 11 2020

Review for Dr. Brown

Jun 10 2020

Review for Dr. Buxton

Super sweet and kind. Took the time to listen and explain everything to me. His staff is amazing from the front office , his MA Kim and and the nurses and techs. They showed compassion for my situation and took the time to listen and it showed they cared. P. S. He’s a cutie

Jun 10 2020

Review for Dr. Singh

He was very good. I had a complete exam and he answered many of my questions. He listens!!!!

Jun 10 2020

Review for Dr. Bassett

My surgery was May 4, 2020. Dr. Kuo and his team performed a robotic lobectomy on my upper right lung. Everything went as he explained it should and I couldn't have asked for a better team. Thanks guys and gals!

Cyndi Saxton Jorae Jun 08 2020

Review for Dr. Kuo

Linda Jun 06 2020

Review for Dr. Singh

Lisa Kuhn Jun 05 2020

Review for Dr. Grzankowski

Beth Grunza Jun 05 2020

Review for Dr. Shah

Unreliable. Cold mannerism. Has not helped my situation. Office now closed and multiple rescheduled appointments. He is not seeing patients in the office like many other doctors. Rude office administrators.

Larry Jun 05 2020

Review for Dr. Syal

Dr Bassett was very knowledgeable. I received great care. He spent a lot of time explaining everything I wanted to know. I would highly recommend him.

Trudy O'Brien Jun 05 2020

Review for Dr. Bassett

Great doctor. Isn’t overly aggressive about treatments. Uses a lot of logic and common sense.

Jun 04 2020

Review for Dr. Siclovan

Thanks to Dr. Grzankowsky, I am now a low grade ovarian cancer survivor. Completed 6 rounds of carbo/taxol and now on letrozolefor maintenance.

DEE Jun 04 2020

Review for Dr. Grzankowski

Excellent physician, kind, listens to you, staff is great & helpful,friendly. Recommend highly

Deb Meister Jun 04 2020

Review for Dr. Nally

He made time to see me without an appointment. I am very appreciative. Thanks j

Judy Hilt Jun 03 2020

Review for Dr. Bassett

Very pleased with Dr. Mulpuri. Caring and very efficient doctor. Highly recommend this office.

Ruth Roisum Jun 03 2020

Review for Dr. Mulpuri

Received extremely good care, Dr. Kuo and his team are the best.

Charles Weiss Jun 03 2020

Review for Dr. Kuo

5 Stars from me! His staff was very careful re the Coronavirus. Dr. Bassett is very helpful, informative, gentle and efficient. My husband and I both feel very confident and comfortable with Dr. Bassett after our recent visits. We are so glad we found him and will continue to be his patients.

Jun 03 2020

Review for Dr. Bassett

Michelle Jun 02 2020

Review for Dr. Reinhart

He has terrible bedside manner. Makes you feel unimportant and has ZERO sympathy. Doesn’t care what you have to say. He’s just awful.

Jun 01 2020

Review for Dr. Puttlitz

Doctor Bassett is very knowledgeable and thorough. Listens intently, answers all questions and explains your condition to you. Would highly recommend.

May 30 2020

Review for Dr. Bassett

My colonography this morning went perfectly. Dr. Patel, so very pleasant and as important, a wonderful doctor with skills and knowledge in his profession.

May 30 2020

Review for Dr. Patel

I have been seeing Dr. Bassett for over 10 years for hearing loss, sinus issues and wax buildup. Completely satisfied. Never any issues. A very understanding doctor who listens.

Elliott Glick May 29 2020

Review for Dr. Bassett

Dr. Uppal and his staff are just wonderful -they truly care for their patients in everything they do

Donna Winston May 29 2020

Review for Dr. Uppal

Always pleasant and professional.

May 29 2020

Review for Dr. Bassett

Nice guy but he doesn’t explain his diognosis and won’t return calls to patients who questions regarding his diognosis.

Mark Warrichaiet May 29 2020

Review for Dr. Bassett

ALWAYS LIKE SEEING DR. BASSETT. ALWAYS GREAT RESULTS

DALE THOMPSON May 29 2020

Review for Dr. Bassett

Lisa Reuter May 28 2020

Review for Dr. Soloman

After cataract removal with Dr Kootman, my eyesight is now 20/25. I can read street signs and see vivid colors again. Awesome job Dr. K . Thank you

Jesse May 27 2020

Review for Dr. Kootman

IT Expert May 27 2020

Review for Dr. Sodhi

I have recommended him to many of my friends and anyone that asks for an internal med . Dr.

Richard Wilson May 26 2020

Review for Dr. Ronn

Dr. Dipti Patel is the more caring doctor I have ever seen. She pays so much attention to not only the blood results and comments from other doctors I have seen, but to me and what I have to tell her. I love this woman and wish that everybody could see her.

Dr. Diane Holloway Cheney May 26 2020

Review for Dr. Patel

Madlyn May 25 2020

Review for Dr. Samuelian

Lloyd Detlofsen May 24 2020

Review for Dr. Shah

Debbie and Nicole Cusimano May 23 2020

Review for Dr. Grzankowski

Ivan Nair May 23 2020

Review for Dr. Sachdeva

Mo May 23 2020

Review for Dr. Nazareno

Visit was reasonably on time and conducted in a professional manner. Subsequent visit with Dr. Bassett's hearing specialist was also very satisfying.

Art May 23 2020

Review for Dr. Bassett

May 23 2020

Review for Angela Seacat

I'm impressed with Dr. Baker and his staff. The staff is kind and caring. Dr. Baker is knowledgeable and professional. I feel confident in his care.

MrsD08 May 22 2020

Review for Dr. Baker

I was referred to Dr Pandey for hemorrhoid surgery. After evaluation, cancer was found. Dr. Pandey took the time to listen to my concerns. He is very knowledgeable and compassionate about his work. I would highly recommend his services. Office staff are very friendly and helpful.

Ellen H. May 22 2020

Review for Dr. Pandey

We've been very blessed to finally get a down-to-earth doctor that genuinely helps & listens to patients & their families, instead of his own ego. What a concept right.

At last! May 22 2020

Review for Dr. Madala

He listens to his patients. I like him a lot.

Louis Brdar May 21 2020

Review for Dr. Bassett

Kind & compassionate doctor. Dr. Patel listened well and worked to understand the issue before moving ahead with any solution steps. Office staff was polite but jeered in the background. Did my best to ignore but still felt somewhat unprofessional.

May 20 2020

Review for Dr. Patel

I really liked him

Linda Zimmerman May 20 2020

Review for Dr. Patel

One word..... AMAZING. He took the time to explain my condition to me and answer all my questions. Awesome personality and very easy to talk to. He is truly interested in his patients care and health.

May 19 2020

Review for Dr. Singh

Staff was very professional and kind, Doctor gave me all the information necessary so I would feel comfortable with my procedure. Everything went well. Thank you to all the staff that were involved in my procedure.

Frank May 19 2020

Review for Dr. Makarawo

Stizo May 18 2020

Review for Dr. Singh

I have been an epileptic for years. Dr Aryal’s been the only one that really get my seizures under control. She’s very knowledgeable and has good bedside manner.

Afred May 18 2020

Review for Dr. Aryal

he is one of the excellent, scholar, and professional Dr i found. He has thorough knowledge and excellent skill on his subject matter. He is more experienced and kind person and perfect personality with his profession. Moreover, he is sincere , loyal and dedicated too on his duty.

May 18 2020

Review for Dr. Pandey

Sally Erickson May 17 2020

Review for Dr. Brown

Short wait, friendly staff, Dr. Johnson always greets with a smile and calm, caring, compassionate presence. He is an educator, explaining everything in a way that is easily understood.

Nancy & Gary May 17 2020

Review for Dr. Johnson

This man is an excellent physician specialist with great people skills. I feel as I’m in good hands with Dr Kundavaram.

Ray DeVera May 16 2020

Review for Dr. Kundavaram

Dr. Walman wa a No-Show for a consultation appointment I had with him for Lasik. Obviously he does not not take his medical license, his business or his patients seriously. My experience seems consistent with the overwhelming number of 1-star reviews for Mr. Walman.

May 15 2020

Review for Dr. Walman

Waiting was longer than usual but I can understand with the virus that he was doing the best he could. I like the fact that he tells me what he's going to do and what he is checking for. He is very good at explaining everything to me and to my family.

May 15 2020

Review for Dr. Bassett

Been seeing him for 8 years. Fantastic caring doctor. Go to Glendale office and all there are very cordial and interested in my being looked after. Shout out to front end manager Christine. Great attitude.

Chuck Best May 14 2020

Review for Dr. Kleven

Every one was so nice and helpful. Dr Samuelian is very professional and listen to what you where saying.

JAMES LANCASTER May 14 2020

Review for Dr. Samuelian

Don May 14 2020

Review for Dr. Abrams

I not only got a highly skilled surgeon, I got a kind and attentive doctor. I feel great. Thanks Dr. Abrams for all you have done for me.

Suzanne Forward May 13 2020

Review for Dr. Abrams

Very good doctor. He listens to what you have to say and is very caring.

Fred May 13 2020

Review for Dr. Veerappan

very thorough and trustworthy. found a problem that needed my attention that would have been really bad to ignore. He's on my Christmas list.

Patrick Gilbert May 09 2020

Review for Dr. Kundavaram

He saw the X-ray as I did (from two dentists) part of the head, not disease.

bunker-boy May 09 2020

Review for Dr. Bassett

Gene Turiano May 08 2020

Review for Dr. Bassett

Pamela Carter May 08 2020

Review for Dr. Samuelian

John May 07 2020

Review for Dr. Rodriguez

Location

Banner Boswell Medical Center

10401 W Thunderbird Blvd, Sun City, AZ 85351