Providence Hospital


Patients that would definitely recommend
1% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
Equal to the national average


Would definitely recommend
1% higher than the national average

Providence Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Providence Hospital

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

Very patient and attentive. Offered several options for me to get better.

Oct 22 2020

Review for Dr. Busbee

Dr Heller is great! I couldn’t have gotten a better doctor. I recommend him for your care.

Laura richardson Oct 21 2020

Review for Dr. Heller

Love my doc. He takes awesome care of my spine! He’s the best!

Sharon Oct 21 2020

Review for Dr. West

all was fine except for that my appointment was for 11am and did not see doctor till 11:52. can you tell me why??


Review for Dr. Volkman

Dr. Heller ie a kind, compassionate, and professional physician. He listens to my concerns. He explains everything so I can understand. When I leave his office I feel confident that he's doing all he can to make me well.

Sandra E. Williamson Oct 21 2020

Review for Dr. Heller


Providence Hospital

6801 Airport Blvd, Mobile, AL 36608

Frequently Asked Questions

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Has Providence Hospital won any recent awards from Healthgrades?

Does Providence Hospital score well in safety ratings?