Jacksonville Medical Center

59%

Patients that would definitely recommend
11% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10
7% lower than the national average

59%

Would definitely recommend
11% lower than the national average

Jacksonville Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%70%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Jacksonville Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

David McKinley in AL - Jun 27 2019

Review for Dr. Wilfredo Grana, MD

Before this visit i was totally satisfied with the doctor, however this visit was like he was a completely different person. Dr. Kamran did not even come into the room and rushed with what very little he did tell me while he was standing in the doorway

- Jun 13 2019

Review for Dr. Mohammad Kamran, MD

Can't say enough about how wonderful Dr. Collins and all of his staff are! Great bedside manner, humorous, makes you feel comfy from the start. Explains all procedures thoroughly and never in a hurry to get you out of there.

- May 03 2019

Review for Dr. Jeffrey Collins, MD

- Apr 02 2019

Review for Dr. Prathyusha Maddela, MD

- Mar 28 2019

Review for Dr. Michael Herndon, DO

Dr Tummala has been my doctor for about 25 years. I have been very pleased with his treatment that he has given all this time. He is and excellent gastroenterologist.

- Mar 27 2019

Review for Dr. Vijayaprasad Tummala, MD

He was very detailed, organized and willing to answer all of my questions! Very caring and made me comfortable with his decisions regarding my health!

Jessica Hinton in Anniston , AL - Mar 14 2019

Review for Dr. Raul Magadia, MD

Angry in Jacksonville, AL - Feb 20 2019

Review for Dr. Terry Bonds, OD

Robert A. Masters Sr. in Ohatchee - Nov 26 2018

Review for Dr. Mohammad Kamran, MD

Dr. Ingram takes his time with you and doesn't brush you off or try to get out in a hurry. Too few doctors take the time to discuss issues with their issues. I highly recommend Dr. Ingram to anyone.

Dawn Self in Jacksonville, AL - Oct 21 2018

Review for Dr. Russell Ingram, MD

I've been her patient since she came to Ohatchee. Very caring, compassionate and will see you when you need her. She listens. She understands and works with you in all your health issues.

Wanda Wyatt in Ohatchee, AL - Oct 02 2018

Review for Dr. Tamara McIntosh, MD

My husband was in the local hospital. She was the hospitalist on duty. when she checked him she said he was over medicated and she changed up his meds and he started to get better. always very friendly and uplifting. She is awesome. I believe she saved his life.

Rickey in Anniston, AL - Sep 13 2018

Review for Dr. Almena Free, MD

Ronald Lindeboom in Kingman, AZ - Aug 16 2018

Review for Dr. Wilfredo Grana, MD

I have been using him since I was 11. I am 35 and still love him. He always listens to me, he found my gallbladder was bad and called a surgeon on his personal phone and told him to meet me. He is awesome and I will go to him until he retires!!!!

Kristy in Southside, AL - Aug 09 2018

Review for Dr. Vijayaprasad Tummala, MD

I would recommend Dr. Phillis to anyone needing a urologist. He was on call while I was hospitalized and diagnosed my enlarged prostate right away. He recommended I have a procedure called a Urolift and it was a success. The results have been amazing. Thanks Dr. Phillis!!

John Hayden in Anniston , AL - Jun 28 2018

Review for Dr. Terry Phillis Jr, MD

Annoyed in Anniston, AL - May 16 2018

Review for Dr. Michael Hanna, MD

Worst doctor in Anniston. If you need a doctor of his specialty I recommend finding another. Withheld my results for over a week and wouldn’t even get on the phone with me.

Cole Parks in Anniston,AL - Mar 17 2018

Review for Dr. Raul Magadia, MD

By far the best Dr. In the world. She will help you any way possible that is in her power. I would recommend her to everyone If there was an one hundred star rating, she would be 100.

Timothy Vann in Ohatchee - Mar 07 2018

Review for Dr. Almena Free, MD

Pammie in Ohatchee, AL - Feb 14 2018

Review for Dr. Tamara McIntosh, MD

I went to RMC ER for severe pain on 2/7/18. Dr Phillis was the urologist on duty. He was an answer to prayers. Very professional and compassionate. Received excellent care. Kidney stone was removed and was able to go home that day. Thank you Dr Phillis.

Diana Durham in Oxford Alabama - Feb 10 2018

Review for Dr. Terry Phillis Jr, MD

Doctor free was recommended to me. After several visits I was very disappointed in this doctor and her professionalism. I do not recommend doctor free to anyone and feel she should not be practicing medicine.u

Phenix.city - Jan 07 2018

Review for Dr. Almena Free, MD

Frank and Gail in Anniston, AL - Jan 04 2018

Review for Dr. Russell Ingram, MD

Anniston, AL - Sep 11 2017

Review for Dr. Russell Ingram, MD

Denver, CO - Jul 25 2017

Review for Dr. Wilfredo Grana, MD

Anniston, AL - Jul 25 2017

Review for Dr. Wilfredo Grana, MD

Jacksonville, AL - Jun 23 2017

Review for Dr. James Yates, MD

Most thorough eye examination I've ever experienced these past 57 years. Several gadgets I never had used on me previously. Very informative doctor and great staff. Wife & I love Dr. Bonds. Our son's family drives all the way from Huntsville for yearly exams with Dr. B.

Gil in Alexandria, AL - Jun 02 2017

Review for Dr. Terry Bonds, OD

I'll never go anywhere else for my eye care. The staff were very friendly and helpful. Dr. Bonds is very nice and knowledgeable. They truly made me feel like family.

Gloria in Oxford, Al - Apr 20 2017

Review for Dr. Terry Bonds, OD

He was extremely rude and didn't even listen to what I told him was wrong with me. He acted as if he was God and talk to me as if I was dumb. I have never been treated so badly by any doctor!

Jacksonville, AL - Feb 12 2017

Review for Dr. Corey Gilliland, DO

My experiences at Dr. Bonds' office have been great thus far. His staff is very friendly and professional. Also, I love my new glasses. If you are searching for a new optometrist, I highly suggest Dr. Bonds and his staff. I have been very pleased with them.

Anniston, AL - Nov 03 2016

Review for Dr. Terry Bonds, OD

Worst doctor I have ever come across. I'd you get assigned to him ,,,,you should consider finding a new one ,,,he will not return calls from the family ,,,has shown no respectable bedside manner,,,,he is as of now going under investigation,,,,,,.find a new doctor that cares

Joni khanna in Birmingham, AL - Aug 20 2016

Review for Dr. Wilfredo Grana, MD

Gina Williams in Anniston, AL - Jul 13 2016

Review for Dr. Carla Thomas, MD

Dr. Herndon has been my family doc for a long time. Every time I have visited, wait time has never been above average. He has always taken care of my needs and provided me with professional insight to any situation I have had.

Adam in Jacksonville - Feb 19 2016

Review for Dr. Michael Herndon, DO

Dr. Verma is a seasoned and devoted to his patients. His staff are welcoming and have great attitudes. I've been going to Dr. Verma for over 2 years now and I can't think of another place I would rather go to get treated.

Michael in Jacksonville, AL - Feb 06 2016

Review for Dr. Kewal Verma, MD

- Feb 04 2016

Review for Dr. Almena Free, MD

Cindy in Russellville - Jan 08 2016

Review for Dr. Garry Grayson, MD

He is amazing. His memory of your history at each visit. My bypass was 12 1/2 years ago and I have never had a negative visit.

Carol Lee - Jul 12 2019

Review for Dr. Mohammad Kamran, MD

Dr. McIntosh is one of the best doctor in Calhoun County. I would recommend her to anyone.

- Apr 15 2019

Review for Dr. Tamara McIntosh, MD

I would not recommend. I felt as though he didn't have time to answer my questions and he was gone in the blink of an eye.

- Apr 11 2019

Review for Dr. Kent Keys, MD

Dr. Herndon takes time to listen and explains about treatment he decides is best.

- Apr 01 2019

Review for Dr. Michael Herndon, DO

his staff treated my family and wife like sh!t, would't even recommend him as a pig doctor

- Mar 21 2019

Review for Dr. James Yates, MD

He is awesome and very attentive. Better experience than I could have ever imagined.

Northport, AL - Mar 06 2019

Review for Dr. Garry Grayson, MD

I highly recommend this doctor. You will not find a better doctor anywhere.

- Aug 27 2018

Review for Dr. Prathyusha Maddela, MD

Very satisfied with the whole team!! We were referred to Dr Sellers by a Dr. and he met all of our expectations!!

Robbie E in Buchanan, GA - Jul 07 2018

Review for Dr. Lewis Sellers III, MD

I honestly believe Dr. Phillis saved my life.

Ken Coleman in Oxford, AL - Sep 02 2017

Review for Dr. Terry Phillis Jr, MD

We waited 2 hours for a Dr that was very rude and and inconsiderate. He said "I'm a scientist and know what I'm talking about." Never going back!

Mike in Piedmont - Aug 24 2017

Review for Dr. Kewal Verma, MD

He's an excellent doctor! Shows compassion and listens to what I say! So grateful he is here!

- Aug 03 2017

Review for Dr. Corey Gilliland, DO

Dr. Sparks has operated twice on me for a very difficult tib-fib break. Excellent technician, will always highly recommend him and his staff.

Sheila Johnson in Centre, AL - May 22 2017

Review for Dr. Daniel Sparks, MD

Excellent! Hands down my top choice for a doctor. There is no one else.

- May 11 2017

Review for Dr. Wilfredo Grana, MD

As a 43 year old man, I was having kidney stone troubles, and thought Dr. Phillis could help me, I was very wrong.

Still Having Kidney Stone Problems in Oxford, Alabama - Mar 29 2017

Review for Dr. Terry Phillis Jr, MD

Location

Jacksonville Medical Center

1701 Pelham Rd S, Jacksonville, AL 36265