Jack Hughston Memorial Hospital

87%

Patients that would definitely recommend

17% higher than the national average

Jack Hughston Memorial Hospital is a medical facility located in Phenix City, AL. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2024, 2023, 2022)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2024, 2023, 2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™

2024, 2023, 2022

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2024, 2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2024, 2023, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
85%

Patients who gave a rating of 9 or 10

13% higher than the national average

87%

Would definitely recommend

17% higher than the national average

Jack Hughston Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%81%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%63%52%

Jack Hughston Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%78%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Thank you Dr. Gloystein for giving me info no other doctor has in the past. I also appreciate you being upfront and explaining things to me in a way I understand. It's good to know you have my back when it comes to my health (no pun intended). I'd recommend Dr. Gloystein to anyone. Above all,...

Rich W Nov 29 2023

Review for Dr. Gloystein

The doctor came in to see me the day before my surgery and told me everything that was going to happen before and after my surgery

Pat Nov 27 2023

Review for Dr. Ruark

Dr. Stewart was very nice. He introduced himself to my son and myself. He did an examination and was able to determine my son's problem quickly and efficiently. He was even patient enough to wait on the images that had not been sent over from the other doctor's office. All in all great visit. Would...

Nov 27 2023

Review for Dr. Stewart

Very helpful and informative

David kindred Nov 21 2023

Review for Dr. Macdonald

He listened and answered all of our questions. He had the attitude as if he truly cared about my son's issue. My son was very happy with the doctor.

Ladreka Daniels Nov 21 2023

Review for Dr. Macdonald

Location

Jack Hughston Memorial Hospital

4401 River Chase Dr, Phenix City AL 36867

CallDirections

(334) 732-3000

Frequently Asked Questions

Where is Jack Hughston Memorial Hospital located?

Jack Hughston Memorial Hospital is located at 4401 River Chase Dr, Phenix City, AL 36867. Find other locations and directions on Healthgrades.

Has Jack Hughston Memorial Hospital won any recent awards from Healthgrades?

Yes, Jack Hughston Memorial Hospital has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and 1 more in the past two years.

Is Jack Hughston Memorial Hospital highly rated with patients?

85% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Jack Hughston Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Jack Hughston Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Jack Hughston Memorial Hospital profile..

How does Jack Hughston Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4401 River Chase Dr

Phenix City, AL 36867

Directions

(334) 732-3000