Jack Hughston Memorial Hospital
Patients that would definitely recommend
19% higher than the national average
Jack Hughston Memorial Hospital is a medical facility located in Phenix City, AL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2018)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2021, 2020, 2019)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2021, 2020, 2019)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
18% higher than the national average
Would definitely recommend
19% higher than the national average
Jack Hughston Memorial Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Jack Hughston Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Jeremy Castillo Jan 16 2021
Review for Dr. Ndem
Dr Pahl is an awesome physician. He's very thorough and attentive, along with good bedside manners. Will definitely recommend his service to others.
Marion Edwards Jan 14 2021
Review for Dr. Pahl
Dr Waldrop is very caring and knowledgeable. He is an absolute life saver and does amazing work.
J Florence Jan 13 2021
Review for Dr. Waldrop
Dr. Collins is very compassionate but also extremely knowledgeable as a physician. He is probably the best physician I have had in my 72 years.
DB Jan 12 2021
Review for Dr. Collins
Dr. Pahl has performed 2 lumbar disk surgeries for me and I am seeing him again for new spine issues. He is an excellent diagnostician and a superb surgeon, has a wealth of experience, and is widely acknowledged for his expertise. He is also personable and comfortable to work with, as is everyone...
Dennis Jan 12 2021
Review for Dr. Pahl
Location
Jack Hughston Memorial Hospital
Frequently Asked Questions
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Terrible doctor and practice. Very very terrible. Their customer service is one of the worse I've experienced in my lifetime. Very unprofessional doctor and staff. Stay away from this practice.