Jack Hughston Memorial Hospital
Patients that would definitely recommend
19% higher than the national average
Jack Hughston Memorial Hospital is a medical facility located in Phenix City, AL. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2021)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2023, 2022, 2021)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2023, 2022, 2021)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Joint Replacement Award™
2023, 2022, 2021
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2023, 2022, 2021
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2023, 2022, 2021
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceJack Hughston Memorial Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Jack Hughston Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
R. Coleman Feb 02 2023
Review for Dr. Westerlund
I’m so blessed to have found Dr. Gloystein for my spinal surgery. I couldn’t have asked for a better surgeon than him. I would not hesitate one bit to use him again if need be. He’s a wonderful, caring and compassionate doctor. I would recommend him to my family, friends or anyone else looking for a...
Kimberly Bevis Feb 01 2023
Review for Dr. Gloystein
I have a new lease on life and am studying travel brochures. I was totally crippled with pain and measured everything in terms of how many steps I would have to take (and forget stairs). I had everything wrong with my back and once he got inside he found things wrong that hadn’t shown up in the...
Margaret Z. Jan 29 2023
Review for Dr. Westerlund
Excellent doctor in my opinion he takes the time to explain things listens to you and then responds to it. Great doctor.
None Jan 27 2023
Review for Dr. Hollingsworth
Excellent! He listened, was in no hurry, and was very polite. He did shoulder surgery on my son-in-law who was so impressed and pleased with the extreme care given to him by Dr. Baker.
Judith Berry Jan 26 2023
Review for Dr. Baker III
Location
Jack Hughston Memorial Hospital
Frequently Asked Questions
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Is Jack Hughston Memorial Hospital highly rated with patients?
I waited longer than I should have to seek him out but am so pleased with results. Dr Westerlund exhausted all resources to avoid surgery but when it became apparent surgery was required he and the entire staff explained everything and put a plan in place. They answered all my concerns and have...