Eliza Coffee Memorial Hospital

64%

Patients that would definitely recommend
6% lower than the national average


Eliza Coffee Memorial Hospital is a medical facility located in Florence, AL. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10
7% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Eliza Coffee Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Eliza Coffee Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

Deborah Taylor Jul 21 2020

Review for Dr. Parker

Jun 25 2020

Review for Dr. Holden

Spot on with diagnosis. Listens, questions, and listens more. Never feel rushed in his office.

Nancy Jun 23 2020

Review for Dr. Moore

Very caring doctor. Takes his time listening listening to you. I found the nerve blocks very effective. Staff is very friendly. Highly recommend.

J. Carriveau Jun 18 2020

Review for Dr. Telang

very good dr., goes that extra to help,luv having him as my doctor....

danny Jun 08 2020

Review for Dr. Santiago

I have been seeing Dr. Shergy for over 15 years, he has always been professional, knowledgeable and always treated me with respect, he listens to me, and gives me his best attention!

Jun 03 2020

Review for Dr. Shergy

Sam May 28 2020

Review for Dr. Anakwenze

I have seen Dr. Mann for a couple of problems, knee and shoulder. He was very open to my concerns and thorough in his examination. He recommended the conservative approach, P.T., over surgery. I highly recommend him.

May 02 2020

Review for Dr. Mann

Carol Salvador Apr 17 2020

Review for Dr. Morris

He is a very caring Dr.very good experience with him.he comes to see u in the hospital and listens to u

James salisbury Apr 16 2020

Review for Dr. Santiago

Summer Apr 16 2020

Review for Dr. Ahmed

Interested in you, competent, knowledgeable. smart and solved the illness I had that 2 emergency rooms and another doctor couldn't solve in three months. She is the greatest.

Great Doctor! Apr 07 2020

Review for Dr. Gayle

Dr was very professional at conciliation , warm and friendly before and after surgery .

Kevin H. Mar 23 2020

Review for Dr. Desselle

Dr. Telang is a wonderful caring doctor. He has helped the pain in my back tremendously.

Mar 21 2020

Review for Dr. Telang

The finest physician I've ever seen. He's not only thorough and knowledgable, but he genuinely cares for my well being. Outstanding!

Norman Dybzinski Mar 20 2020

Review for Dr. Telang

Great experience getting these troublesome varicose veins taken care of. Courteous and compassionate care from start to finish!

K. M. Mar 13 2020

Review for Dr. Naidu

Dr Walker very successfully performed carpal tunnel and capital tunnel procedures on my left elbow/hand. All office visits have been very professional and Dr Walker is an excellent communicator. Highly recommend!!

Outstanding Doctor Mar 13 2020

Review for Dr. Walker

Mar 07 2020

Review for Dr. Clemons

From the start of visit till the end I was made to feel welcome. Cared for and not judged breath of fresh air!

Angela Zaccaria Mar 06 2020

Review for Dr. Naidu

Dr. Wilson is a great doctor. Has an excellent staff and explains things really well.

Feb 18 2020

Review for Dr. Wilson

KEITH MORRISON Florence Al. Feb. 2020 Feb 10 2020

Review for Dr. Telang

explained in great detail so I could understand understand

Anonymous Feb 05 2020

Review for Dr. Naidu

He’s efficient, quick, and fully explains everything that is going on.

Feb 01 2020

Review for Dr. Sree

i love Dr Naidu. i have been coming here for months now and already see results. i highly recommend him . H is sweet and caring and very compassionate. He is the bomb.com. i appreciate everything. He is the best.

Linda J. Jan 28 2020

Review for Dr. Naidu

Today is my 1st session of Varithena.....I have to say I was very nervous but Dr. Naidu and his staff made me feel at ease and the procedure wasn't painful or uncomfortable at all and it only took about 10 min! Thank you all so much!!

Cindy S. Jan 24 2020

Review for Dr. Naidu

James H. C. Jan 23 2020

Review for Dr. Naidu

When i first came my leg was so bad discolored hurting swelling and now it looks so much better not as much pain and swelling. I'm walking and I'm so excited to see day by day positive changes in my legs!

Peggy H. Jan 18 2020

Review for Dr. Naidu

I came to Dr. Naidu to heaviness, swelling, and cramping in my legs. After being treated by Dr. Naidu I have more energy and no more swelling. I am pleased with my results.

Gene D. Jan 17 2020

Review for Dr. Naidu

Mary V. Jan 16 2020

Review for Dr. Naidu

Jan 15 2020

Review for Dr. Shergy

Excellent care, staff, and doctor! My last visit I was in and out in 20 minutes and spent 10 of them with Dr. Telang...very pleased!

Jim Spinks Jan 14 2020

Review for Dr. Telang

Friendly staff and overall great experience. Dr. Naidu is very personable and has made me feel hopeful and encouraged about a healing remedy for my long lived leg vein problems. I would recommend Cardiovascular Institute of the Shoals to anyone needing this type of help.

Martha C. Jan 11 2020

Review for Dr. Naidu

Michael S. Jan 11 2020

Review for Dr. Naidu

Heaviness in upper leg not able to lift. After 1st treatment able to pick up and walk without pain.

R. S. Jan 10 2020

Review for Dr. Naidu

i truly enjoy my experience and i have been to several doctors and no one could help me with leg swelling. My legs are better and i look forward to being a patient of Dr.Naidu

T. F. Jan 09 2020

Review for Dr. Naidu

Deborah Ellison in Florence , AL - Jan 01 2020

Review for Dr. Naidu

Meredith B. Dec 20 2019

Review for Dr. Naidu

Tammy M. Dec 19 2019

Review for Dr. Naidu

I had great care and great results with treatment of my varicose veins.

Anonymous Dec 18 2019

Review for Dr. Naidu

Looking for new doctor Dec 18 2019

Review for Dr. Mokulis

Visit was quick very little waiting time. Very thorough and understanding. Treats you like a human being.

Dec 14 2019

Review for Dr. Lango

My legs were tired, aching, cramping, and after procedures with Dr. Naidu everything is resolved. He did a great job! I would highly recommend Dr. Naidu and his team!

Joseph B. Dec 11 2019

Review for Dr. Naidu

Everything has been great, the staff are friendly, nice, experienced, and knowledgeable.

Linda J. Dec 10 2019

Review for Dr. Naidu

Sadly misinterpreted patient Dec 05 2019

Review for Dr. Telang

Peggy S. Dec 05 2019

Review for Dr. Naidu

Dr. Naidu has helped me with my leg pain, heaviness, swelling, and cramping. They are so much better now!

S. W. Dec 05 2019

Review for Dr. Naidu

Candy B. Dec 03 2019

Review for Dr. Naidu

Wouldn’t send my worst enemy to this man. Lacks compassion; thinks he’s God. Inflexible once he decides what your condition is and will not change his mind even when presented with facts from brochures in his own office. Takes kickbacks from pharmaceutical companies.

Former patient Nov 24 2019

Review for Dr. Shergy

My experience was great with Dr. Naidu, and everyone was wonderful. He and the staff are caring. I am very pleased with my results.

Belinda P. Nov 22 2019

Review for Dr. Naidu

the staff is very friendly and helpful.

Melissa G. Nov 22 2019

Review for Dr. Naidu

good

Glenda U. Nov 20 2019

Review for Dr. Naidu

Jay T. Nov 20 2019

Review for Dr. Naidu

Yes I will, and I already do.

Kay Smith in Florence - Nov 20 2019

Review for Dr. Telang

Kendrick McGee in Florence, AL - Nov 20 2019

Review for Dr. Hovater

Janette D. Nov 19 2019

Review for Dr. Naidu

Rude nurse Lisa & because of her I’ll never go back. Bad bedside manner my husband left the office furious at the way we were treated.

Patient for many years Nov 16 2019

Review for Dr. Keith

they are awful, misdiagnosed me with terrible disease. caused me much pain and suffering. I dont have copd but now I have panic attacks because of that idiot stacy davis. try a breath test you idiot. overcharged me and robbed my insurance co. dont ever go here.

suzy kiser in Muscle shoals, AL - Nov 16 2019

Review for Dr. Clemons

the doctor and staff are great people

P. B. Nov 16 2019

Review for Dr. Naidu

Had a great experience every visit!!! Highly recommend anyone DR. Naidu and staff are all awesome.

Nancy D. W. Nov 15 2019

Review for Dr. Naidu

Surgery was a breeze pain was not that bad during recover.

Ida N. Nov 15 2019

Review for Dr. Naidu

i think he is a wonderful doctor he always have friendly smile on his face and he has done a really good job on my legs

Shirley C. Nov 09 2019

Review for Dr. Naidu

have good doctor and nurses,happy with procedure done

Anonymous Nov 09 2019

Review for Dr. Naidu

Nov 08 2019

Review for Lisa Forman

Dr Naidu has helped me so much with my leg issues. He and his staff are so nice and helpful.

Teresa B. Nov 06 2019

Review for Dr. Naidu

First time to see Dr. Walker and he was great! Took his time discussing my problem and I never felt like he was in a rush. Explained things very well and was very personable. I would highly recommend him.

K. Mayfield Nov 05 2019

Review for Dr. Walker

I have had trouble with my legs for years. I come in to see Dr Naidu and he has made my left leg so much better and easier to deal with. I was swollen and red and that is almost gone. I never dreamed that it would make such a difference.

Tami M. Nov 01 2019

Review for Dr. Naidu

over all been very helpful

B. W. Oct 28 2019

Review for Dr. Naidu

Great experience. Staff was awesome. Doctor Hames was courteous, took the time to answer questions and was very professional.

Oct 28 2019

Review for Dr. Hames

Saguaromom Oct 24 2019

Review for Dr. Pritchard

Very profressional,quick,friendly enviroment!!! Treatments are insanely accurate and effective!!! Highly recommend!!! This is the place to come if you have vein problems!!! Great Dr!!! Great Staff!!! Sincerely,Shanell Reagan

Shanell R. Oct 21 2019

Review for Dr. Naidu

satiisfied

Anonymous Oct 18 2019

Review for Dr. Naidu

He's always been a great doctor, if a little blunt. He's always willing to show me what's going on, since I show an interest. He's performed multiple surgeries on me over the years, each without any issues.

Mikee Oct 16 2019

Review for Dr. Walker

Sue L. Oct 16 2019

Review for Dr. Naidu

Dr Patel is a very caring and knowledgeable doctor. He is very soft spoken & takes the care of each patient very seriously. He does not rush & is available for any questions you may have.

Oct 14 2019

Review for Dr. Patel

the staff and doctor is great the procedure was quick and not painful. very caring staff and doctor

Janet C. Oct 11 2019

Review for Dr. Naidu

Nancy F. Oct 11 2019

Review for Dr. Naidu

Oct 11 2019

Review for Dr. Moore

Came in with swelling and leg pain and after minimally invasive procedure all pain has subsided

M. T. Oct 11 2019

Review for Dr. Naidu

When i came before my 2 stents i had major leg pain of burning and restless legs. heaviness ice cold feet. my life has changed for the better in so many ways. Anyone having any leg issues. needs to cone and see Mr. Naidu

Jamie C. Oct 09 2019

Review for Dr. Naidu

Dr Nadiu has been wonderful. He has helped me a lot. I'm able to walk longer distances without my legs being tired and weak. I highly recommend him to anyone with leg problems. He and his staff are amazing.

Curtis B. Oct 07 2019

Review for Dr. Naidu

Oct 06 2019

Review for Dr. Kast

Dr. Bardya Naeini is one of the brightest and most knowledgeble physicians I've ever met. Add to that his humble attitude and excellent bedside manners. I recommend him to all my friends and family members.

Joseph M Oct 04 2019

Review for Dr. Naeini

everyone is always willing to listen and help.

Ronald R. Oct 04 2019

Review for Dr. Naidu

The Doctor and staff are always friendly and well informed. The do not rush you through your visit, and are always willing to answer any questions. I would recommend this office to others anytime!

Anonymous Sep 27 2019

Review for Dr. Naidu

dr naidu is great he really takes care of u he shows compassion in u makes u feel comfortable ask u questions on your pain how u feel i am so glad i came too see him it was the best thing i could of done

Aria S. Sep 23 2019

Review for Dr. Naidu

Very happy with experience here. Staff very polite. Everything explained to me on procedures worked as was told. Very happy with results. Would recommend this facility to anyone who needs it.

David L. Sep 23 2019

Review for Dr. Naidu

Debbie L Sep 23 2019

Review for Dr. Walker

Very caring and compassionate! Great surgeon! Helped me so much with my bursitis and arthritis. He also did my carpal tunnel surgery on my left hand and the following year on my right. All carpal tunnel issues are now gone. I feel so lucky to have him as my bone and joint doctor!

Cara in Florence, AL - Sep 21 2019

Review for Dr. Wright

very helpful

Anonymous Sep 21 2019

Review for Dr. Naidu

It was a very pleasant experience.

Janice H. Sep 21 2019

Review for Dr. Naidu

i have been a patient of dr naidu for a few years now and am happy with the treatment and knowledge he has for my condition. i also had problems with my legs and he cured that too. no more stinging,discoloration,or pain.

Adam B. Sep 16 2019

Review for Dr. Naidu

I have all the trust in the world in Dr. Naidu and his staff. I would recommend him to anyone. My legs feel and look better than they have in years.

Cathy G. Sep 14 2019

Review for Dr. Naidu

Ruth Topete in Florence , AL - Sep 13 2019

Review for Dr. Walker

He is a great doctor and surgeon. Just had total knee replacement surgery will under go physical therapy

Sue simpson Sep 12 2019

Review for Dr. Wright

I had swelling in my feet and ankles, so I could not sleep at night. I had the procedures done with Dr.Naidu and now I have no troubles at all. I think it is a very great! I appreciate everything he has done for me.

Ken W. Sep 11 2019

Review for Dr. Naidu

Christopher M. Sep 04 2019

Review for Dr. Naidu

Location

Eliza Coffee Memorial Hospital

205 Marengo St, Florence, AL 35630

Frequently Asked Questions

Where is Eliza Coffee Memorial Hospital located?

Has Eliza Coffee Memorial Hospital won any recent awards from Healthgrades?

Is Eliza Coffee Memorial Hospital highly rated with patients?