hospital-image
hospital-image

Baptist Medical Center East

Baptist Medical Center East in Montgomery, AL - Get directions, phone number, research physicians, and compare hospital ratings for Baptist Medical Center East on Healthgrades.

77%

Patient Experience Rating

13% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

7% higher than the national average

77%

Would definitely recommend

13% higher than the national average

Baptist Medical Center East

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Baptist Medical Center East

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

on time, efficient, friendly

Jun 15 2024

Review for Dr. Marshall

Always fast, professional and courteous

Gene Moorhead Jun 15 2024

Review for Dr. Maddox

While my 'No Show' review remains factually correct, it should be noted that Dr. Sellers subsequently called to apologize and explain the circumstances. He also listened to the questions and concerns I would have asked during the appointment. His answers were straightforward and helpful in...

Jun 12 2024

Review for Dr. Sellers

He took care of the problem right away

Jun 12 2024

Review for Dr. Maddox

Dr. Maddox cares about his patients and their progress.

Jun 11 2024

Review for Dr. Maddox

Location

Baptist Medical Center East

400 Taylor Rd, Montgomery AL 36117

CallDirections

(334) 244-8330

Frequently Asked Questions

Where is Baptist Medical Center East located?

Baptist Medical Center East is located at 400 Taylor Rd, Montgomery, AL 36117. Find other locations and directions on Healthgrades.

Has Baptist Medical Center East won any recent awards from Healthgrades?

No, Baptist Medical Center East has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baptist Medical Center East highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Medical Center East score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Baptist Medical Center East?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Medical Center East profile..

How does Baptist Medical Center East rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

400 Taylor Rd

Montgomery, AL 36117

Directions

(334) 244-8330