Mountaineer Behavioral Health

Clinical Psychology • 1 Provider

55 Meridian Pkwy, Martinsburg WV, 25404

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Mountaineer Behavioral Health is a medical group practice located in Martinsburg, WV that specializes in Clinical Psychology.

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Location

Mountaineer Behavioral Health

55 Meridian Pkwy, Martinsburg WV 25404

CallDirections

(304) 901-2070

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Provider Reviews
provider
Clinical Psychology
Reply
I employed Dr. Hartiens for many years. We parted ways for a few months. When I returned to his practice, he was quite cold hearted towards me. Downright rude and impersonal. He normally offered a prayer, at the end of the session. However, his statement, to me, was that "you're not worthy of a prayer yet." I left his office in tears while feeling totally alone in my recovery. After this encounter I never returned. Dr. Hartiens may work out well with you but my experience was a catastrophe.
What went well
  • Staff friendliness
What could be improved
No results
3 people found this helpful
Helpful
Kim – Apr 18, 2021
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provider
Clinical Psychology
Reply
Dr. Hartiens has been incredibly he helpful in every way. He's patient and kind, as well as gently pushes me in the places I might be resistant to discuss. His homework always gives me food for thought and challenges those false core beliefs so that I can replace them with truths. So much healing has happened and I am grateful to have Dr. Hartiens partner with me through it all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jun 10, 2020
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provider
Clinical Psychology
Reply
I am in an abusive marriage. Dr. Hartiens recommendations focused on increasing the frequency of sex while he completely ignored discussing the abuse. This only made the situation in our marriage worse. We spent many months with this counselor. He kept promising me he would discuss the topic of abuse but never did. He was completely intimidated by my husband during the counseling sessions. I would not recommend this counselor if you are in or dealing with abusive relationships.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Feb 02, 2018
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provider
Clinical Psychology
Reply
Do not see Dr. Hartiens if you are in an emotionally abusive marriage. He was too intimated by my husband and couldn't confront him on the abusive behaviors he observed and discussed with me. We wasted a lot of time and money with Dr. Hartiens!
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Hagerstown, MD – Sep 10, 2017
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provider
Clinical Psychology
Reply
Dr. Hartiens stays on point and on topic and offers tangible techniques and methods to apply to what seemed, unmanageable issues. He has helped me to view issues with a different perspective. I always leave his office with a brighter outlook!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Martinsburg, WV – Jan 03, 2017
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