Center For Dermatology

Nursing (Nurse Practitioner), Dermatology • 3 Providers

1000 Sushruta Dr, Martinsburg WV, 25401

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Center For Dermatology is a medical group practice located in Martinsburg, WV that specializes in Nursing (Nurse Practitioner) and Dermatology.

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Location

Center For Dermatology

1000 Sushruta Dr, Martinsburg, WV 25401

Reviews

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Center For Dermatology
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Provider Reviews
provider
Dermatology
excellent advice, professional, prompt service, friendly staff, helpful NP. No wait. Clean.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 27, 2021
provider
Dermatology
Terrible office! We show up 5min late and the receptionist scolds us that everyone is at lunch. The doctor is with another patient which means they double booked our appointment which is somehow our fault?!? And they were the ones that scheduled our appointment during their lunchtime which is also our fault?!?!? The icing on the cake is being screamed at by a Karen office manager that I am not allowed to be a part of my partners appointment. Again, something they did NOT tell us when making the appointment and again, it's our fault. Stay away from this crazy office and the awful people here.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Nov 04, 2020
provider
Dermatology
I have been to see Sarah Byrd on two occasions. She has been knowledgeable and professional without being cold and unapproachable. Her treatments are firm but with a gentle hand. At least for minor procedures I would recommend seeing her.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jeff in PA – Jan 10, 2020
provider
Dermatology
If your poor find someone else. Office staff some think they are in Palm Beach very snobby. The front office lady is very nice. I am working with a Federal funded program called Ryan White Program. Twice I have had to hear lies while waiting in lobby that Ryan white is broke and doesnt pay thier bills. Funny thing is that they are funded from 15 million and up for each state. And unless Dr Hurst staff can prove Ryan White never paid a bill to there office then stop spreading Rumors/lies. Do you not like gay people coming to your office? Just a question because a lot of Ryan White programs help the gay community. They have saved my life in the past for sure. I didnt feel I was treated right the last time or this time in your office and just stop spreading lies about a non-profit organization you have no clue about. I want to go to a Dr who staff seems to care more about the patients then about themselves. Oh my two sisters are Nurses and my Dad is a Doctor. I know dr. Office should work
What went well
  • Office environment
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
1 person found this helpful
Helpful
James T Smith – Sep 13, 2019
provider
Dermatology
The lady at the front desk is rude and argumentative with the patients. She raised her voice and called me a liar. The promises made by the staff also seem to fall short and prescription medicines are not phoned in as promised on the same day. Dr. Hurst and the two nurse practitioners are friendly and professional but, I have chosen to go out of the area for far better treatment and examinations. I would highly recommend you do the same.
What went well
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Aug 06, 2019
provider
Dermatology
Dr. Hurst is good, so is the nurse practitioner. Office staff are terrible. I’ve been treated rudely multiple times and it has gotten bad enough that I’m going to be finding a new dermatologist.
What went well
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
What could be improved
  • Staff wasn't friendly
3 people found this helpful
Helpful
Feb 11, 2019
Thank-you for taking the time to provide a review...Read More
provider
Dermatology
I called the Martinsburg office to make an appointment with Dr. Hurst to look at a spot on my face that I was concerned about. The Martinsburg office did not have an available appointment until late May, but the lady checked and scheduled me the next day at the Hagerstown office. Wonderful customer service from that phone call forward. The staff was very nice and Dr. Hurst was wonderful. I would recommend Dr. Hurst's office to anyone who needed a dermatologist. Very satisfied! B.Dolan
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
B. Dolan in Martinsburg, WV – Apr 12, 2018
provider
Dermatology
NO stars recommended. This office has been very unprofessional with a situation that occured while my daughter was a patient. She is currently on WV Medicaid due to the fact that she is a College student and full time worker for Urgent Care. She has been seeing the Physician Assistant for about 5 months now and has not had any kind of relief for ailment. She requested to see the Doctor for another look at her condition and was told because of her insurance (Medicaid)she could not see the Doctor
2 people found this helpful
Helpful
Inwood – Mar 17, 2018
provider
Dermatology
I have been going to Dr. Hurst for several years for interventions and also follow up. He is always kind, considerate, and patient. He takes his time with each patient and answers all questions completely. He is very gentle in his treatments, which means a lot when you are having an area frozen! What a wonderful and pleasant gentleman he is, and a skilled practitioner. As a nurse of almost 40 years, I can tend to be critical of who I refer friends to, and I ALWAYS recommend Dr. Hurst!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Sue in Hagerstown, MD – Feb 21, 2018
provider
Dermatology
Great experience! The staff is very knowledgeable and friendly! Dr. Hurst answered are questions and was very kind. Highly recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Clear Spring – Feb 01, 2018
provider
Dermatology
I went to Dr. Hurst for a second opinion for sebaceous dermatitis. I found Dr.. Hurst to be knowledgeable and caring. He diagonosed my condition as sebopsoriasis. He prescribed a slightly different course of action and within a month my scalp is healthy and clear. I definitely would return to Dr. Hurst for any future dermatology problems.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Melissa in Hagerstown, MD – Dec 10, 2017
provider
Dermatology
DR. hURST HAS ALWAYS BEEN THOROUGH AND ADDRESSES MY CONCERNS. TO MY SATISFACTION ! STAFF IS SUPER NICE.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Hagerstown, MD – Nov 02, 2017
provider
Dermatology
Very good experience overall. I had a concern Dr. Hurst addressed it with me. Had the procedure done right there in the office and was out the door in less then a hour.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Waynesboro, PA – Sep 06, 2017
provider
Dermatology
Can't say enough about Dr Hurst. First of all he cares. I have a lot of anxiety when it comes to biopsies and he always assures me it will be fine. His office manage Becky is great. His entire staff has exceptional patient-customer service. Alway accommodating. They are the best in the Dermatology business.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Kimberly Allen in Martinsburg, WV – Aug 24, 2017
provider
Dermatology
Dr. Hurst is always upbeat and very professional. He always has time to answer questions and he never makes you feel like he is in a hurry. I have been going to him since he became a doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brad Janes in Martinsburg WV – Aug 22, 2017
provider
Dermatology
Dr. Hurst has been treating me for psoriasis for several years. I was against using Biological until I talked with him (as well as his assistant) about how it worked. I started using Humira 6 weeks ago and my psoriasis, that I have had for over 60 years began to go away. Yesterday I had a follow-up with him and he was very kind and encouraging and was very pleased with the results. Dr. Hurst is a very good doctor as well as a man that is kind and allows you to help make decisions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara Dublin in Winchester, VA – Jul 25, 2017
provider
Dermatology
Dr. Hurst and his staff helped me tremendously with foot issues and referred me to a neurologist in order to further explore my issues. He and his staff are helpful, kind, professional and always on time. Thank you so much and I will recommend you to others!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Loretta Ayers in Martinsburg,wv – May 04, 2017
provider
Dermatology
Office is very professional and Have been going there for years. Dama is the best!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Randy in Martinsburg, WV – Apr 07, 2017
provider
Dermatology
Wonderful dermatologist who seemed very knowledgeable. He listened to my concerns, eased my fears, and did a great job treating me. The offfice staff was friendly and helpful as well. I would highly recommend him.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Gerrardstown, WV – Mar 09, 2017
provider
Dermatology
I was expecting a full body exam, got a cursory face only exam, followed by a 5 spot freeze treatment that I now have to have re-treated by another dermatologist as Dr. Hurst?s treatment was not complete or successful. Admittedly, I feel a bit ripped off for having spent a total of 15 minutes with a medical professional and now have to schedule further care from another dermatologist in order to receive the proper care (true full body exam) and treatment any exam may require. It's a mill.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Robert B in Hagerstown, MD – May 17, 2016
We sincerely apologize your visit did not live up...Read More

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