Spokane Digestive Disease Center

Gastroenterology, Internal Medicine • 12 Providers

105 W 8th Ave Ste 6010, Spokane WA, 99204

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Spokane Digestive Disease Center is a medical group practice located in Spokane, WA that specializes in Gastroenterology and Internal Medicine.

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Location

Spokane Digestive Disease Center

105 W 8th Ave Ste 6010, Spokane, WA 99204

Reviews

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Spokane Digestive Disease Center
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Provider Reviews
provider
Internal Medicine
I am so fortunate to have found not only an extremely competent physician but one as compassionate who takes the time to listen and respond thoughtfully. I am secure knowing my care is in capable hands.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jamie P. Shanahan – Oct 05, 2021
provider
Gastroenterology
I absolutely love Dr.Kestell. The BEST Gastroenterologist in Spokane. He is very compassionate and knowledgeable. He keeps up with current information and will answer any and all questions you have. My favorite doctor.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jodi Phipps – Jun 10, 2021
provider
Internal Medicine
The doctor perforated my mother's colon during her routine colonoscopy. She ended up having a surgery in the hospital for 6 days to repair the colon perforation.
What went well
  • Staff friendliness
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
L – Dec 12, 2020
provider
Gastroenterology
Dr. Durnford found my rectal cancer during a colonoscopy 10 years ago. Dr. Durnford referred me to a specialist who operated to remove my rectal cancer and did a permanent colostomy surgery. I have been cancer free for 10 years now and continue to see Dr. Durnford for routine colonoscopies have had very thorough and professional care from Dr. Durnford and his team the past 10 years. He listens, is very communicative and thorough in his care.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rectal Cancer Survivor – Dec 03, 2020
provider
Internal Medicine
I took my 82 year old father in law to Dr. McShane. He was easy to understand and came up with doable solutions for my father in law’s nutrition. Would recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jon – Mar 11, 2020
provider
Internal Medicine
As a retired Gastrointestinal nurse, I cannot express enough about this awesome GI doctor. Dr Habibi makes you feel like you are his only patient as the two of you discuss your issues or concerns regarding your Upper Endoscopy &/or Colonoscopy. Not only have I been Dr. Habibi’s patient but so has my daughter who is currently under his care for some GI issues. The GI endoscopy unit Dr. Habibi works in is an outstanding unit full of many experienced & dedicated staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Sharon – Jan 31, 2020
provider
Gastroenterology
Dr. Hong was extremely attentive. He checked on me frequently & explained everything thoroughly & clearly. Overall, Dr. Hong was pleasant & my experience was positive.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mark McCabe – Oct 18, 2019
provider
Internal Medicine
My experience was above and beyond anything I could have imagined. The front desk Tess was so welcoming and calming for a nervous patient. Natalie and Sheri were very professional and kind and so efficient. My IV was so quick and painless and there is hardly a mark the next day. When I was taken to the procedure room they have soothing music playing and I was welcomed by Christina and Meg with smiles and calming demeanors. Meg did a wonderful job explaining the process and made sure I was comfortable. Christina was very sweet and put me at ease as I was so nervous. Dr Habibi was amazing! He explained the procedure and the risks and asked if we had any questions and answered them all. I didn't feel rushed, he took the time which meant a lot to me. After the procedure he came and talked to myself and my husband and explained the results and answered all our questions. I highly recommend Spokane Digestive. It is a place where you feel welcome and well cared for.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
13 people found this helpful
Helpful
Holly – Oct 17, 2019
provider
Gastroenterology
What a pleasant surprise to have a doctor who is friendly, and takes time with a patient so that you feel you're in good hands with a doctor who is thorough and really cares. He explained everything before and after, and my experience was completely satisfactory in every way. He is a very fine doctor - -
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 people found this helpful
Helpful
Sep 23, 2019
provider
Gastroenterology
Dr. Hong is very professional and explains the procedure well. His staff made me feel comfortable and at ease and couldn't be more considerate of my concerns. Will recommend Dr. Hong and his staff to anyone needing this procedure. And the anesthesiologist (Dr. Gunselman) eased my fears about the amount given to me since I am a light-weight person and sensitive to drugs.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 13, 2019
provider
Gastroenterology
Dr. Kestell saved my life....after seeing multiple idiots, I was finally referred to Spokane Digestive Disease, and Dr. Kestell. Dr. Kestell pursues the answers, is very attentive to the needs of the patient. His knowledge and skillset in Gastroenterology is fantastic. He prescribed the right medication, biologics. He has performed countless Colonoscopy on me and checked the effectiveness of the biologic...he is a wonderful doctor. I have lived with Chrohn's Disease since 1997.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patrick in Spokane, WA – Jun 07, 2019
provider
Gastroenterology
I would like to leave a review of your billing department. Especially that of Melanie King. My insurance has more than once pre-approved a Remicade infusion then denied the $17,500 claim following the infusion. As you can imagine this was a very unnerving and stressful experience for me. However I had a champion on my side. Melanie King who fought them tooth and nail along with Dr. Kestell with an unrelentless drive and passion. She kept me informed of each step & defeated the insurance monster.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Tracy Sullivan in Spokane, WA – Mar 03, 2019
provider
Gastroenterology
I was referred to Dr Goff after the worst quality of care from a previous gastroenterologist. He listened to my story for hours. He read my medical history & explained to me what he wanted to explore and prioritized each action. He explained each procedure to my understanding. He performed each procedure with experience. He remained professional, appropriate, & confident in providing answers, diagnosis, & treatment, while supporting me through all the emotional upheaval of illness.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Susan in Coeur D Alene, Idaho – Jan 31, 2019
provider
Internal Medicine
Never before have I met a Dr who makes me feel like his number one patient. Dr Habibi spent his time speaking with me and answering every question with out making me feel rushed or unimportant. He even has taken time to call me more than once to check up on me and provide any guidance he could. If you want a Dr who makes you feel valued and you can trust and will be an advocate for your health then Dr Habibi is the Dr for you!!!! Highly highly recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
34 people found this helpful
Helpful
Rachel J in Spokane, WA – Oct 12, 2018
provider
Gastroenterology
I’ve worked in surgery my entire life & you get a sense of who is competent & who isn’t. I felt comfortable w Dr Kestell from the beginning. He explained everything thoroughly & he was quite knowledgeable! Great Dr!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Elaine Ketchum in Spokane – Jun 26, 2018
provider
Gastroenterology
excellent communication skills! Thank you
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mar 14, 2018
provider
Gastroenterology
Doesn’t listen and talk with you. He tells you how it is, regardless of any input or previous records you youwould like considered. He got my condition totally wrong. Thankfully he referred my on to a surgeon who disregarded what the referral was for, took a look at things himself and got my care on track. Arrogant man.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Feb 02, 2018
provider
Gastroenterology
Dr. Kestel is excellent. I have had 3 procedures done by him and he is always on top of my patient history and is very affable, positive and reassuring. I am always a little nervous going in, but by the time it is time for the procedure, I feel very confident that I am in good hands. Highly recommend.
What went well
  • Appointment scheduling
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jan 25, 2018
provider
Gastroenterology
ZERO chance I will recommend this guy. His office spent over 6 months diagnosing my husband with Crohns disease, test after test after test. My husband has been in severe pain for almost a year and we've had the diagnosis for 6 weeks, yet still no treatment has begun. Goff ordered a particular medicine, which Blue Cross won't approve, and instead of prescribing another medication, he has let my husband continue to SUFFER FOR 6 WEEKS! Quit being stubborn and order a different medication.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Spokane – Dec 20, 2017
provider
Gastroenterology
Having a scope and colonoscopy is no fun at all. What a marvel it was though, to find such an EXCELLENT doctor and staff there to listen and help. From the minute I walked into the thoughtfully designed waiting area of the Digestive Center, to the cheerful woman checking me in, to the warmly professional nurses getting me ready, and finally, to Dr. Hong's attentive questions and assuring command of his field, I couldn't have been in better hands. Many thanks to each and every one of you.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Linda Bartholomew in Spokane, WA – Nov 22, 2017

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