Rockwood Eye Center

Optometry, Ophthalmology • 7 Providers

510 S Cowley St, Spokane WA, 99202

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Rockwood Eye Center is a medical group practice located in Spokane, WA that specializes in Optometry and Ophthalmology.

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Location

Reviews

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Rockwood Eye Center
Provider Reviews
provider
Optometry
Reply
I am leaving a review because of a major miss which has been very detrimental to my eye health. I am thyroid cancer survivor. Years after the surgery to remove the cancer, I saw Dr. Absalonson I was seeing double and my vision was worsening. Despite a thorough discussion regarding my medical history. I got new glasses with adjustments to the lenses to compensate for the double vision and was on my way. Fast forward to 2020, during a visit to my Ear, Nose and Throat doc, he glanced at my eye and told me I needed to go see a specialist as soon as possible as it was likely I had Graves Disease . I proceeded to do so and have now been in treatment for 6 plus months, seeing a specialist for the last year and a half and there is still no guarantee anything will end up any better because it was likely caught too late.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't explain conditions well
Helpful
odecor – May 25, 2022
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provider
Optometry
Reply
I've been seeing Dr. Bench for 6 years. He's very professional, friendly, knowledgeable, patient and very thorough.. I high reccomend him...my son who is 9 seems him also??...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dana G. – Jun 15, 2021
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provider
Ophthalmology
Reply
Meh. Wish he displayed more empathy.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Renee Utt – Jun 11, 2021
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provider
Review for Dr. E Ryder, OD
Optometry
Reply
Dr Ryder is a very good Dr. He really cares about his patients. He takes the time he needs to with you and makes you feel really comfortable. He has been very good to me and I would recommend him to anyone. Dr Ryder is that goodl.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Lynne Brown – Jun 03, 2021
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provider
Ophthalmology
Reply
Dr Peterson performed cataract surgery on both of my eyes. Great doctor who does fantastic work. Absolutely wonderful staff too. Highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank Owen – Feb 05, 2021
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provider
Ophthalmology
Reply
I recently lost my vision in my left eye. I contacted my Ophthalmologist, Dr. Neil Peterson, at theRockwood Eye Clinic. Upon informing him of Of my condition and traits that concerned me, he got me scheduled immediately for tests. He was very efficient in the exam and diagnosed me with a detached retina. He showed his concern and immediately referred me to Dr. Robert Wirthlin at the Spokane Eye Center Surgical Unit. I was scheduled there immediately. Examined and had retina surgery that afternoon. The surgery went well and in a few weeks should get back the vision in that eye. Dr. Peterson shows great professionalism, empathy, and unconditional positive regard. #1 in my book!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Monty South – Aug 23, 2020
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provider
Optometry
Reply
I saw Dr Bench today for my annual eye exam. He is kind, efficient and very thorough. I have recommended to friends!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Feb 28, 2020
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provider
Ophthalmology
Reply
Very professional. He is meticulous, thorough, carefully explains what he is doing, skillful (removed cataracts from both of my eyes), calm, warm, pleasant & friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sandy Staples – Nov 08, 2019
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provider
Optometry
Reply
I highly recommend Dr. Bench. He is very patient and thorough. He is absolutely the best eye doctor that I have ever seen. The office staff are very friendly as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Ron F. – Oct 08, 2019
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provider
Review for Dr. E Ryder, OD
Optometry
Reply
Always considerate and thorough. I have been going to him for several years.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Spokane, WA – Sep 21, 2017
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provider
Ophthalmology
Reply
Dr Peterson completed cataract surgery on both eyes. Excellent results
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Spokane, WA – Nov 27, 2016
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provider
Optometry
Reply
Dr. Absalonson was very thorough and was took time to answer all my questions. He had a very friendly and professional bedside manner. I would highly recommend him.n
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Susan Foster in Spokane – Mar 29, 2016
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provider
Optometry
Reply
He was uninterested, unconcerned and unprofessional. Wrote new Rx for husbands glasses and it was so far off we had to return for another exam! I would never, ever return or suggest someone go to him.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Dee in Spokane, WA – Feb 24, 2016
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