Sound Family Health

Family Medicine, Emergency Medicine • 5 Providers

22180 Olympic College Way Nw Ste 201, Poulsbo WA, 98370

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Sound Family Health is a medical group practice located in Poulsbo, WA that specializes in Family Medicine and Emergency Medicine.

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Location

Sound Family Health

22180 Olympic College Way Nw Ste 201, Poulsbo, WA 98370

Reviews

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Sound Family Health
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Provider Reviews
provider
Family Medicine
I have great confidence in Doctor Hoffman. He is kind and he listens. He is frank when I ask him to be, and is willing to give straight answers to my questions. His office staff follows through on appointments, prescriptions, and the like. Doctor Hoffman is a professional, and I strongly value his advice. I am very pleased with the care I get from Doctor Hoffman, and from Sound Family Health.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mark Shipley – Mar 16, 2021
provider
Family Medicine
New patient visit. Weighed fully clothed with my jacket on and keys, wallet and cell phone in my pockets. Discussed past medical history with Dr. Brad Andersen who was nice, but told me that I do not have depression but I should try an antidepressant for fatigue. He had none of my old records to determine exactly what was tested thus far. Physical exam consisted of me sitting in a chair, fully clothed, while my heart and lungs were assessed through my sweatshirt. Was told I would be followed up on after they receive the records from my previous primary care provider. It's been almost two months and no phone call. The best part is being told they accept my insurance, yet I received a bill in the mail for almost $100. They have been recommended by many people, and I am trying to understand why.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
What could be improved
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jun 13, 2020
provider
Family Medicine
Tremendous combination of current practical knowledge, exceptional bedside manner, and open to integrated approaches to medicine.
Helpful
Jeff – Jan 09, 2020
provider
Family Medicine
I've never had a family physician who I could trust or even feel comfortable with until I met Dr. Power. My family has been with him for almost 20 years and we really appreciate his honest and compassionate approach to healthcare.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 31, 2019
provider
Family Medicine
He's a physician for physicians. He is personable, knowledgeable, experienced, and thorough. His office is very pleasant, efficient. I am a recently retired physician and I feel very fortunate to have him has my primary care.
2 people found this helpful
Helpful
Aug 02, 2019
provider
Family Medicine
My husband and I both are patients of Dr. Teresa Andersen, and we couldn't be happier. She is attentive, very thorough, and truly does care for her patients. She spends time explaining everything to us and allows us time to ask questions. We feel that we have found a friend in our physician, and that is very important. We would recommend Dr. Teresa Andersen to anyone who wants a doctor who listens and cares.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Sally and Ed Hart in Poulsbo, WA – Jun 29, 2019
provider
Family Medicine
Never have had to wait to see Dr. Power, he is always on time and doesn't rush though an appointment. He's very caring and compassionate, listens intently, and is honest to no end. I never have felt like I'm not important to him. I think he's the best in Kitsap County. I am lucky I found him. Thanks Dr. Power
2 people found this helpful
Helpful
Apr 01, 2019
provider
Family Medicine
I've been very sick in my short life and have experienced a diversity of doctors in my life time. Brad is the BEST family practice doctor I've had, and I whole-heartedly recommend him to anyone in need of a provider. He's particularly charismatic, and really is a memorable provider who is easy to talk to and feel comfortable around. The other staff at this practice are also top notch. I have no complaints.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Luke – Jul 26, 2018
provider
Emergency Medicine
Terrible and tramatizing experience
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
N mcc in Bothell, WA – May 28, 2018
provider
Family Medicine
I have been a patient with Dr. Andersen for about 15 years and am VERY disappointed in her recent decision to move to a members-only practice where you have to pay a monthly fee on TOP of what she normally charges to see you to remain her patient. I feel kicked to the curb and extorted at the same time. I cannot recommend her practice although she's really a fantastic doctor. I'm going to miss her terribly.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
7 people found this helpful
Helpful
LSaul – Sep 12, 2017
provider
Family Medicine
I am a scientist and therefore selective about my doctors. I found in Dr. Teresa Andersen an outstanding physician and human being. She is very knowledgeable and her self confidence is such that she has not hesitated to refer me to a specialist when it was necessary. She is an excellent listener and her bedside manners are very professional and sympathetic. I feel very lucky to have found a physician and an entire medical staff and office that match my very high standards.
6 people found this helpful
Helpful
Keyport, WA – May 04, 2017
provider
Family Medicine
Dr Hoffman has been my dr. For about 20 years. He WAS a very attentive and thourogh and caring dr. Until now. Now he is cold, rude and obviously not interested in me or my care. Yes I have struggled with insurance over the years and he was always patient and understanding. And I can proudly say he now gets paid on time. But now he makes it very obvious he doesn't want me as his patient. I was not taking advantage of him like he seems to think. I have no other dr. To watch over my INR.
What went well
  • Office environment
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
LeaAnn in Poulsbo wa – Dec 27, 2016
provider
Family Medicine
Dr. Andersen is knowledgeable, considerate and has a sense of humor to go along with his expertise.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Ward in Tracyton, WA – Oct 28, 2016
provider
Family Medicine
Incredibly UNinuitive, my wife and I both were patients and self-diagnosed ourselves with the correct maladies (one was stage 4 cancer) several months before Dr. Andersen agreed to refer us to imaging that proved OUR suspicions correct. Absolutely terrible physician. You seriously take your life into your own hands as her patient. The Staff is equally surly and dismissive as well. Run, do not walk away from this GP.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
19 people found this helpful
Helpful
George S in Poulsbo, WA – Feb 07, 2016
provider
Family Medicine
Dr. Powers is a quality doctor. One of Kitsap's finest. But the office staff are completely incompetent, unthoughtfull and rude when confronted with their inept actions. There is no accountability for them and patients are treated like second class with zero customer service. I have been a patient there for over 3 years and my observation is accurate based off several experiences. I am at the point where no matter how good Dr. Powers is, it is not worth putting up with the staff.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
6 people found this helpful
Helpful
Mrs. Doubtfire in Poulsbo, WA – Dec 19, 2015

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