Family Care Network

Family Medicine, Nursing (Nurse Practitioner) • 7 Providers

3015 Squalicum Pkwy, Bellingham WA, 98225

Today: 8:30am - 5:00pm

OPEN NOW

  • Mon8:30am - 5:00pm
  • Tue8:30am - 5:00pm
  • Wed8:30am - 5:00pm
  • Thu8:30am - 5:00pm
  • Fri8:30am - 5:00pm
  • SatClosed
  • SunClosed

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Telehealth services availalble


Family Care Network is a medical group practice located in Bellingham, WA that specializes in Family Medicine and Nursing (Nurse Practitioner), and is open 5 days per week.

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Location

Family Care Network

3015 Squalicum Pkwy, Bellingham, WA 98225

Reviews

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Family Care Network
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Provider Reviews
provider
Family Medicine
I highly recommend this very professional MD. He listens carefully, asks good, pointed questions, examines his patients carefully. His diagnoses are based on thoughtfully assigned tests and his thorough examinations. He provides non-nonsense, experience-based recommendation and advice to the patient. Happy to have Dr. Werner as my PCP. My close family member switched to him from another PCP.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 26, 2021
Response on behalf of :
Thank you for your feedback!
provider
Family Medicine
I herniated a disc a few years ago, and was in incredible pain - I had been flat on the floor for several days before I could even get in to see her. I explained I wasn't wimpy on pain - I forgo novacain at the dentist and gave birth naturally - I can handle pain. This was unlike anything I've ever experienced - it felt like a blowtorch on me. Dr. Honey told me there was "nothing wrong with" my back. She did NO testing, not even the foot-drop test - seeing if someone can hold weight on tip toe (I couldn't). Since she didn't believe me, she delayed my seeing a neurosurgeon by nearly a month. When I finally got there, he told me I had one herniated disc + two badly bulging discs. Worst of all, my nerve had died because of the delay. I lost the ability for my calf muscle to work properly so walking up any incline or distance is very hard and I feel like I'm always walking on rocks (due to the nerve damage). I am in pain every single day. I didn't sue, but probably should have.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Forever in Pain thanks to this Doc – May 25, 2021
provider
Family Medicine
We love her. She listens intently when we are discussing a health concern including us as part of a team. She actually saved my partner’s life by detecting a serious heart issue that had been undetected by previous providers. She has a warm bedside manner and her knowledge is amazing. I trust her completely. She also takes the time to discuss treatment or recommendations for my health. Very very supportive. A+++++ blessed to have her as my pcp!
Helpful
Christine M – May 24, 2021
Response on behalf of :
Thank you for your feedback!
provider
Family Medicine
He's my long time PCP. Always pleased with his presence, knowledge base, referrals and skill. He previews my file ahead of time and listens well. He's strictly medical model, yet supportive of my choices for complimentary approaches.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Ramona A Rae – Apr 23, 2021
Response on behalf of :
Thank you for your feedback!
provider
Family Medicine
Dr Joy Welty is hands down the absolute best doctor i have ever had. She is professional, informative, experienced, very kind, I could go on! She is the epitome of what a family doctor, or any doctor for that matter, should be! I drive a little ways to get to this clinic but it is SO worth it. Also the staff and nurses here are wonderful. It has all around been the best Dr experience I have ever had.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer H. – Nov 25, 2020
Response on behalf of :
Thank you for your message!
provider
Family Medicine
She is tje most caring, down to earth doctor I have ever known in my 71 years.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shelby Hein, MD – Apr 11, 2020
Response on behalf of :
Thank you for sharing your experience!
provider
Family Medicine
I had an appointment today with joy today. She was really informative she explain things to me in a way that I understood and was patience with answering my questions
What went well
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Office environment
1 person found this helpful
Helpful
Jan 07, 2020
Thank you for sharing your experience with Dr....Read More
provider
Family Medicine
Our family cannot say enough amazing things about Dr. Hein, her incredible support staff, and everyone at Squalicum Family Medicine. Dr. Hein is a brilliant physician and has such a warm and calming demeanor. In addition to her impeccable treatment she always gives praise to us as parents - which as first timers, it is very encouraging and comforting. She answers all of our questions and always has the best recommendations for us to try with our daughter. Dr. Hein’s nurse Melissa Weaver is also absolutely fantastic. Our daughter has had multiple ear infections over the last six months and the support staff has always been beyond helpful working to get us in for our daughter to be seen on short notice. We feel so fortunate to have found this group of dedicated caregivers to care for our daughter. If you are looking for a place for exceptional medical professionals, look no further than Dr. Hein, Melissa Weaver, and the rest of the team at Squalicum Family Medicine.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kourtnei McQuaig – Jan 03, 2020
Thank you for your sharing your experience with...Read More
provider
Family Medicine
She is wonderful and knowledgeable.
Helpful
DT – Sep 12, 2019
Response on behalf of :
Thank you for sharing your experience!
provider
Family Medicine
Dr Werner has been my primary physician for years. His attention to details and his friendly manner fit my needs quite nicely. His staff are the best people to help with everything health wise, from insurance to appointments, and prescriptions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dan Edwards in Bellingham, WA – Nov 29, 2018
Thank you for sharing your experience with Dr....Read More
provider
Family Medicine
Best doctor I have ever had. I had to tell my mother to transfer care, and Matt is the only MD in Bellingham I would recommend. Intelligent, caring, and a great guy. Not a fan of the company he works for, but it's worth putting up with if you can have an awesome doctor. I wish we had MDs like Matt where I currently live.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Lincolnton – Apr 11, 2018
Thank you for letting us know that you are happy...Read More
provider
Family Medicine
Dr Herdmen presents a practical approach to family medicine. He is great with my kids and is very easy to talk to.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Bellingham, WA – Jun 12, 2017
We are always appreciative of any feedback. ...Read More
provider
Family Medicine
This doctor did not explain the side effects of my medication to me which causes extreme fatigue. I nearly fell asleep driving when the medication took effect. When I asked for a different medication, he incorrectly stated they all have that effect. This is false, I have been on medication to treat my problem that don't put me to sleep. He also arrogantly assumed to have cured a years long condition in 15 minutes by prescribing an old treatment that didn't work. Terrible doctor.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Ferndale, WA – May 17, 2017
We are very sorry to hear of your recent...Read More
provider
Family Medicine
Dr. Werner is very friendly and is probably fine for treating straightforward ailments. However, I kept going in to see him because I was feeling ill and knew something was not right. Instead of trying to get to the bottom of it, I was repeatedly asked questions alluding to the fact that he thought I was depressed. Finally I referred myself to an OBGYN (kept looking up my symptoms which pointed to an ovarian cyst WHICH I MENTIONED TO HIM MORE THAN ONCE). Lo and behold I had 2 cysts.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Bellingham, WA – Jan 11, 2017
We are very sorry to hear of your recent...Read More
provider
Family Medicine
I had a scheduled appointment at 4:20, I work on the other side of town near Parker. Fought a ton of traffic made it to the office at 4:30 and was refused to be seen because I was 10 mins late.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Englewood, CO – Dec 15, 2016
provider
Family Medicine
I had Dr. Roessler throughout my pregnancy (prenatal, labor, and postnatal care) and I absolutely loved her - she always showed great care for me and for my baby. She is also very approachable and I always felt comfortable asking her any questions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bellingham, WA – Jul 16, 2016
provider
Family Medicine
I'm so pleased that she took over my case when my physician retired. She's well versed on many areas and is quick to refer to another when she feels they might have more experience with something. After a biopsy showed malignancy, she got me into a specialist the same day. She called me at home that evening to ask how I was doing with it all. What a nice thing it was to hear.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
10 people found this helpful
Helpful
Linda in Bellingham WA – Jul 13, 2016
provider
Family Medicine
Dr. Roessler is kind, intelligent and patient. She was thorough in my 'well visit'. She listens, asks questions and I always leave feeling better about myself.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
ssc in Bellingham, WA – May 27, 2016
provider
Family Medicine
He's FABULOUS!! He listens, he acts, he's just great!!! I've been a patient for over 10 years and I'm always impressed with my visits.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Nadia in Bellingham, WA – Apr 01, 2016

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