I was a patient of Dr. Edwards for as many as 30 years and when he recommended Dr. Dwyer, I trusted him. Dr. Dwyer has been impressive to me. She listens very well and has been spot on with regards to her diagnosis and treatments. She has helped me with chronic migraines, weight loss, and pain management with my back problems. I currently travel all the way from Va Beach to see her and will continue to do so. I would recommend her to anyone.
Dr. Phillips is a caring and thorough physician. He listens and advises in a very warm and comforting manner. He is very knowledgeable, patient, kind and never makes me feel as he is too busy to answer all of my questions. I have the utmost confidence in the quality and high level of care that Dr. Phillips provides, and I am certain he does so with all of his patients, who are lucky to have him oversee our medical care.
She is not the same caliber doctor as Dr. Edwards by a long shot. Not proactive at all. Numerous visits of a headache were passed off as a minor problem that resulted in a very serious complication and damage, as it was too late before the actual symptom of a fungus had taken over and eaten away bone structure. If Dr. Edwards had been the doctor, he would have referred to another specialist and set the appointment up right away.
Dr. Phillips is a joke. He cares very little if you are in pain or not and does not listen to your requests. I went in with back pain so bad that i could hardly walk; he proceeds to tell me to go get an X-ray and he may know something in a few days. When he(his receptionist) does call ,2 days later, she tells me I have arthritis and if i want to he may be able to recommend me to physical therapy, and then refused my request for a referral to see a back specialist for a second opinion.
He dosent remember who you are, and if you don't have medical insurance he spends minimal time with you and provides minimal service. His ethical standards are questionable and I don't recommend him to anyone.
The best doctor I've ever had!!! Knowledgeable, nice, caring, polite, and I would recommend to my best friend.
I have been going to Burton Family Practice for over 25 years and this is definitely not the same caliber doctor as the former doctor that she replaced, Dr. Edwards. I would say the quality of care took a nose dive with this replacement doctor. Acts non-concerned when you express your medical problems and will not call in practically anything for simple illnesses, the usual response is go to a Now Care?...really? I am currently looking a replacement, there are better choices out here.
Dr. Krystyna is AWESOME! As a new patient I was nervous and within minutes of her walking in the door I was completely at ease and have no doubt at all that she will take care of me! The office was really nice and the staff super friendly. They took me 15 minutes EARLY for my appointment because I was there. Krystyna spent a great deal of time with me and I didn't feel rushed at all! She does a lot of communicating over the online system so she's really easy to get in touch with!
I needed an urgent appointment due to a bad persistent cough and breathing troubles. Dr. Dwyer saw me that same day even though I'm not one of her regular patients. She spent plenty of time with me to understand what was going on and do an exam. She let me ask all the questions I had about the medicines she recommended for me and I never felt rushed. Sure enough she was right about everything and I was feeling better in exactly the time she said I would! The staff was great too at the practice!

VA, Newport News, VA, 23601
Newport News
(757) 594-4111
12 Bruton Ave