LewisGale Physicians Psychiatry

Orthopedic Surgery • 5 Providers

Telehealth services available


LewisGale Physicians Psychiatry is a medical group practice located in Salem, VA that specializes in Orthopedic Surgery.

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Location

LewisGale Physicians Psychiatry

1802 Braeburn Dr, Salem, VA 24153

Reviews

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LewisGale Physicians Psychiatry
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Provider Reviews
provider
Orthopedic Surgery
Not a fan. Will not be returning to K. Hilliard. Would not recommend her to anyone. She spoke in a way that made me very uncomfortable. Almost as if she was intentionally trying to make me feel stupid. Had very fake personality.
Helpful
Melissa – Jul 17, 2021
provider
Orthopedic Surgery
Walk in visit w/minimal wait time. Mrs. Mizack was very thorough/ professional and I would feel more than comfortable referring her to anyone. Couldn't say enough good things about Mrs. Mizack, staff as well.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Henry Phifer – Jun 11, 2021
provider
Orthopedic Surgery
Dr. Hakanson was able to fit me into her busy schedule and completed a consultation for the best plan for treatment of my broken leg. She has a great bedside manner and uses active listening to what my needs and concerns were, and she answered all of my questions. I highly recommend Dr. Hakanson for her thoroughness to give the best care for her patients.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Brandy W. – Jul 25, 2020
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provider
Orthopedic Surgery
Dr. Jones is very professional and friendly. My husband and myself felt very comfortable talking to him. We also feel confident about the operation. He explained everything about the operation.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Timothy B Armstrong – Jul 11, 2020
provider
Orthopedic Surgery
This is my second visit to Dr. Hakanson. Dr. Hakanson replaced my right hip joint and everything went without a hitch. I was pleased with the exchange of information about the procedure. Dr. Hakanson and I are planning on the replacing of the left hip joint.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Edward Lucas Jr. – Jul 06, 2020
provider
Orthopedic Surgery
Always eager to help you. I have never had a problem getting in to see him when I have a problem.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kenneth – Jul 04, 2020
provider
Orthopedic Surgery
Saw Dr Hakanson by happenstance when my provider had to be out of the office. She was wonderful. I greatly appreciated her taking time to work in other patients on her busy schedule most of all. She was updated on my situation and picked up the reins and ran. She helped me mentally as well as physically to continue my healing Lewis Gale Orthopedics is the best!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lelia Kay Webster – Jun 30, 2020
provider
Orthopedic Surgery
I am very grateful to have Micah Jones as my doctor. His empathy is much appreciated.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Eugene Hassler – Jun 18, 2020
provider
Orthopedic Surgery
I saw Steven Williams, PA-C for a recheck of my broken foot. He was friendly and professional, listened and answered all my questions. Also very prompt. Would highly recommend him. The entire office staff was great as well.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 08, 2020
provider
Orthopedic Surgery
On May 19th. I had a 1345 visit with Dr. Hakanson. This was a follow-up that was not planned, but was necessary due to a problem with a knee. Dr. Hakanson, and the entire staff were professional and responded on time with no waiting required. Dr. Hakanson has learned the art of listening to understand her patient's needs, not just assume that the patient's explanation fits some predetermined analysis. She BUBBLES with enthusiasm . No matter how you feel upon arrival, you'll most certainly depart feeling much improved just from being treated so professionally by the Doctor, and the entire staff. My problem was resolved with X-Rays, and some follow-up therapy to be arranged at a later date.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
W. P. Barbour – Jun 02, 2020
provider
Orthopedic Surgery
Dr Jones is great! I would recommend him to anyone. Takes time to listen, treat and knows his stuff!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jun 01, 2020
provider
Orthopedic Surgery
Pleased with experience. Staff personable and professional. Would recommend to family and friends.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2020
provider
Orthopedic Surgery
Appointment was easy to make and the service was quick. Dr was very informative
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patty Beasley – May 19, 2020
provider
Orthopedic Surgery
I severed the tendons in my finger and Dr. Jones took me quickly and reattached the tendons. He and his staff were all very helpful, professional, informative, and willing to listen to my questions and concerns. I am extremely pleased with all the care I have received.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
May 16, 2020
provider
Orthopedic Surgery
She always spends time listening as well as explaining everything and is happy to answer your questions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diane – May 06, 2020
provider
Orthopedic Surgery
Excellent treatment as always.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tom Ferrell – May 05, 2020
provider
Orthopedic Surgery
Dr, Nursing Staff and Recetionist were all great. Would highly recommend service there
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 04, 2020
provider
Orthopedic Surgery
Great kind and caring Dr.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pamala Kiser – Apr 27, 2020
provider
Orthopedic Surgery
She was very nice and professional. She gave me an injection in my left knee and was very gentle. I thank her for being there for me during this time of my need.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
VIRGINIA LEWIS – Apr 27, 2020
provider
Orthopedic Surgery
Very professional during these unusually trying (covid 19) times. Not my first visit, won't be my last.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim – Apr 23, 2020

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