Henrico Doctors' Hospital - Forest - Gastrointestinal Specialists

Gastroenterology • 1 Provider

Telehealth services available


Henrico Doctors' Hospital - Forest - Gastrointestinal Specialists is a medical group practice located in Richmond, VA that specializes in Gastroenterology.

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Location

Henrico Doctors' Hospital - Forest - Gastrointestinal Specialists

7611 Forest Ave Ste 320, Richmond, VA 23229

Reviews

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Henrico Doctors' Hospital - Forest - Gastrointestinal Specialists
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Provider Reviews
provider
Gastroenterology
I am very fund of Dr. Farrell. He has been their for me on many procedures. As of his recommendation I have just had a feeding tube put in last Friday at VCU. They had me call him to have him double the prescription. I left a message early Monday morning. It is Tuesday night and I have not received a follow up call yet. Reminder, I have just had surgery last week. Amy White. 804-382-0069
Helpful
Amy S. White. – Sep 01, 2021
provider
Gastroenterology
Medical training and personality. Also didn’t rush first appointment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R Berman – Jun 02, 2021
provider
Gastroenterology
I am the son of one of his patients. She is 79 and has Alzheimer's. Dr. Farrell and his staff are completely worthless. Their follow up is non existent, it took 3 days to get results from an in patient colonoscopy. It took several calls to finally get answers. I left a message about a medication reaction. It has been 3 days and no response.
Helpful
Jul 25, 2020
provider
Gastroenterology
He is an excellent doctor. He found a cyst on my ovaries that my gynecologist didnt find.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
PAMELA Daphne DAVIS – Jun 23, 2020
provider
Gastroenterology
He's been my doc nearly 3 decades. I wish I could clone him into my doc for all my medical needs! He's the best in what he does and is the most personable at every visit. He was made to be a doctor. Absolutely the best with REAL care and concern ALWAYS for his patients! I HIGHLY recommend him without hesitation.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Cindy Lincoln – Mar 12, 2020
provider
Gastroenterology
Still Waiting on Results! My 81 year old mother has had 2 procedures done by Dr. Farrell in the last month and we have not received the results from either and we are now 2 and 3 weeks out, respectively. Unacceptable.
Helpful
Mar 28, 2019
provider
Gastroenterology
I first met Dr Farrell when I was admitted for diverticulitis to HCA hospital. My primary care sent me to the ER. After having test done I was admitted to the hospital. At that time I was very sick and in much pain. At which time Dr Farrell came into my room and explained to me how sick I was and what the next steps were. I spend more than a week in the hospital which also included Christmas Day. Dr Farrell was very sympathetic however he completely explained the importance of being admitted.
Helpful
Mar 25, 2019
provider
Gastroenterology
Dr. Farrell appears to busy to stop and listen to the patient. His staff stated it would take 5 days to receive a return call with information, however Primary care was able to obtain the following day. Again he appears to busy, must have too many patients since he is unable to get back with his patients in a timely manner. While hospitalized, Dr. Farrell was not prepared for the procedure he performed, it was evident he had not read the chart and was not aware of the symptoms/complaints.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Glen Allen, VA – Feb 21, 2019
provider
Gastroenterology
I've been seeing Dr. Farrell many years and he's one of my favorites. I know he'is busier than most but I've never felt short-changed or felt rushed after an enbcounter. Office visits, colonoscopies and biopsies - every time for everyone I felt I had his full attention. At the times I was felt nervous or afraid, he saw that and calmed me down. No coddling here. What I got was always a calm, rational assessment given by someone who will look you in the eye, not off into space. It works.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Mike Boss in Richmond, VA – Nov 01, 2018
provider
Gastroenterology
I am a long time patient of Dr. Farrell (over 20 years) and I cannot imagine trusting my health to anyone else. He sincerely cares about my well being and I never feel rushed when I see him, he spends as much time as necessary with me to ensure we have the best plan in place for my condition. I would absolutely insist that my family and friends go see him if they need a Gastroenterologist!
What went well
  • Appointment scheduling
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Kristi Wilson in VA – Jun 18, 2018
provider
Gastroenterology
He spent a lot of time with me and explained my situation and options in great detail. Testing confirmed his suspicions and I'm much better after treatment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Richmond – May 19, 2018
provider
Gastroenterology
Found him to be very dismissive of my symptoms and pain, even suggesting that maybe I was pregnant and didn't know it.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Apr 27, 2018
provider
Gastroenterology
Dr. Farrell did my colonoscopy and I highly recommend him. He got me in ASAP for my procedure and really helped me to feel at ease (I was a nervous wreck, as I had been found to have a pre-cancerous polyp 3 years prior). Afterwards, he took the time to talk to me and my mom, explained what the colonoscopy showed and even showed us pics from the procedure to help us understand. He’s incredibly smart and there is no other physician I would trust with my health!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Danielle in Henrico, VA – Mar 09, 2018
provider
Gastroenterology
Would highly recommend. Able to easily schedule colonoscopy, professional treatment
1 person found this helpful
Helpful
Richmond, VA – Feb 20, 2018
provider
Gastroenterology
I was in the hospital in December, 2017 with a very low hemoglobin count due to low iron. Dr. Farrell was excellent both with his explanations of getting my count up so he could do both colonoscopy and endoscopy to determine the cause of such a low iron level and the procedures. After receiving transfusions and iron infused my count was up enough to have the above procedures done. I was diagnosed with having slowing bleeding ulcers (6 per his nurse) and am no longer ever to take NSAIDS again.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bev in Ruther Glen Va – Feb 18, 2018
provider
Gastroenterology
Very nasty and dismissive, and it is impossible to change doctors at this practive
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Feb 05, 2018
provider
Gastroenterology
Had a serious health problem (low red, very low white, very elevated liver enzymes, etc.), went to see him and acted very unconcerned but after pushing ordered more blood work and liver biopsy. I never was informed of the results of this. Another Doctor I got involved had to get them and put everything together. Had the chance to DX my issue 5 years earlier after surgeon notice something on liver, took biopsy and sent me to Farrell who told me it was nothing (almost killed me 5 years later)
What went well
  • Office environment
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
richmond, va – Jan 19, 2018
provider
Gastroenterology
Dr. Farrell and his staff were great with explaining everything about my procedure to me. The worst part was drinking the prep before the actual appointment. I was asleep while the procedure was being done and had no problems afterward, just a clean bill of health. I highly recommend Dr. Farrell and his staff.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa in Richmond – Oct 17, 2017
provider
Gastroenterology
Not the doctor you want to have and put your trust to. He didn't even do a normal check up right and not even take his own notes. If he didn't have time to write it down himself than how can we ensure he will review the dianostic of our symptoms. Stay away from him!
What went well
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Fredericksburg – Aug 30, 2017
provider
Gastroenterology
I had an ulcer that bled and was treated by one of Dr. Farrell's partners. Two days after my initial treatment I bled again. I lost 75% of my blood volume and was taken to St. Mary's urgently by ambulance in the middle of the night. Dr. Farrell met my wife and me in the ER, explained the situation and then performed an urgent endoscopy on me while I was actively bleeding. He calmly and expertly stopped the bleeding and kept me from surgery. I credit him with saving my life and am thankful daily
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
James Pellicane in Richmond, VA – Jan 05, 2017

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