Pediatric/Adult ENT Associates

Ear, Nose, and Throat, Facial Plastic & Reconstructive Surgery · 2 Providers

(18)
Average Rating of all Office Providers

Pediatric/Adult ENT Associates

8409 N Run Medical Dr
Mechanicsville, VA 23116
View All Locations(804) 569-6240

Office Providers

Dr. David Cross, MD

Dr. David Cross, MD

Ear, Nose, and Throat

(18)
Mari Hayashi

Mari Hayashi

Facial Plastic & Reconstructive Surgery


Office Provider Reviews

3.6
(18)

based on the average of 18 provider reviews for Pediatric/Adult ENT Associates

Review of Dr. Cross

-

He’s a good doctor, but his office staff is a joke. It is impossible to phone them and speak to someone. All calls go to voicemail. I have called several times to cancel an appointment. I left voicemails but didn’t receive a call back. Then I got a reminder call the day before the appt. I pressed the number to cancel the appointment. Final straw: the morning of the appt I received a reminder text for the canceled appointment. If this were a big practice, I might understand, but it’s small.
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Review of Dr. Cross

- |

I have called the office several times to reschedule an appointment for an MRI which I was told to do from the nurse at the hospital. The ladies that answers the phone are very nice but the nurse who makes the appointments or schedules the MRI is very unprofessional. I have called I know 5 or more times and she has yet returned a phone call. I Hope Dr. Cross is aware of her lack of professionalism and the lack of concern she shows toward patients who calls his office for her assistance.
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Review of Dr. Cross

-Providence Forge, VA |

I received excellent care from Dr. Cross for chronic ear infection which was diagnosed incorrectly for years by another ENT in Mechanicsville. I recommend Dr Cross highly. However, office staff is not friendly, no smiles. Phone is NEVER answered, you are directed to voice mail and must leave message every time. Been playing phone tag for weeks to schedule an appointment. I may have to drive 35 miles to the office to stand in front of someone to get an appointment. This needs to change.
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Review of Dr. Cross

-Falls Church, VA |

I didn't quite care for this physician. There were two separate appointments held to determine what was acceptable for my large tonsils. it took Dr. Cross (i'm assuming for more currency to line his pocket) two appointments to come to the conclusion that i do not need surgery on my large tonsils that have since been removed because of obstruction to breathe.
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Review of Dr. Cross

-Richmond, VA |

Front desk receptionist very rude and unprofessional. Too busy on cellphone to acknowledge my arrival.
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Review of Dr. Cross

- in Mechanicsville, VA |

Dr. Cross is very willing to answer questions. He's patient and gentle. He's great with kids too!
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Review of Dr. Cross

- in Glen Allen, VA |

Found him to be very personable and knowledgeable. His honesty was something I rarely experience when visiting a doctor. He admitted that he wasn't sure of the type of fungal infection I had, but he assured me that we would beat it! He did so on the first attempt! I have already highly recommended him to others.
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Learn About Pediatric/Adult ENT Associates

35 Procedures

  • Ablation Or Excision Of Nasal Turbinates
  • Abscess Or Cyst Drainage Or Aspiration
  • Abscess Or Fluid Incision And Drainage
  • Adenoidectomy
  • Antrostomy And Antrotomy (Sinus Surgery)
  • Balloon Sinuplasty
  • Cervical Lymph Node Dissection
  • Diagnostic Nasal And-Or Sinus Endoscopy
  • Ear Surgery
  • Ear Tube Placement
  • Ent Surgery
  • Ethmoidectomy (Sinus Surgery)
  • Excision Of Parotid, Sublingual, Or Submandibular Gland
  • Excision Or Destruction Of Dentoalveolar Lesion Or Tumor
  • Excision Or Destruction Of Palate Or Uvula Lesion
  • Excision Or Destruction Of Pharynx Lesion
  • Excision Or Destruction Of Tongue Lesion
  • Glossectomy
  • Head And Neck Surgery
  • Intranasal Or Sinus Procedure
  • Laryngectomy And Pharyngectomy
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy And Laryngotomy
  • Lymph Node Biopsy Or Excision
  • Nasal Septum Surgery (Septoplasty)
  • Non-Cosmetic Chemodenervation
  • Perforated Eardrum Repair (Tympanoplasty)
  • Sinus Surgery
  • Sphenoidectomy (Sinus Surgery)
  • Sphenoidotomy (Sinus Surgery)
  • Thyroidectomy Or Thyroid Lobectomy
  • Tonsillectomy
  • Tracheal Surgery
  • Vestibule And Floor Of Mouth, Excision Or Destruction
  • Wound Repair

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Language Services

  • Korean

Pediatric/Adult ENT Associates accepts 9 insurance carriers

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Blue Cross Blue Shield
  • CareFirst Blue Cross Blue Shield
  • Cigna
  • Coventry Health Care
  • First Health (Coventry Health Care)
  • Humana
  • MultiPlan
*Please verify this information when scheduling an appointment.