Chesapeake Pulmonary And Critical Care Medicine

Pulmonary Disease • 1 Provider

724 Volvo Pkwy Ste 102, Chesapeake VA, 23320

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Chesapeake Pulmonary And Critical Care Medicine is a medical group practice located in Chesapeake, VA that specializes in Pulmonary Disease.

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Location

724 Volvo Pkwy Ste 102, Chesapeake VA 23320

CallDirections

(757) 609-3380

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Provider Reviews
provider
Pulmonology
Reply
Fine, thus far. He visited me in the hospital, at the request of my Cardiologist and later in his office two or three visits. I found Dr. Patel to be compassionate and professional. I plan to see him for annual visits. His staff is not totally the most friendly and is the reason I gave 4 stars instead of 5. They claim to be busy and will pass on assignments to their co-workers. Their actions caused delay in a procedure and made me late for another appointed, scheduled later in the same day.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
Helpful
Kites2Fly – May 25, 2021
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provider
Pulmonology
Reply
How can Dr. Patel be “accepting new patients”, when he can’t take care of the patients he currently has. At Dr. Patel’s request, I scheduled a 6-month follow-up appointment, and was called two days before, being informed I would have to reschedule, as the doctor would be out of the office. I rescheduled, for two months later, and was called two days prior to that appointment, and was told the doctor would be out of the office, but they could schedule me to see the nurse practitioner (NP). I utilize my costly insurance, and co-pays to see a “doctor”, not a NP. The last appointment that was rescheduled was in February, and I told the office I didn’t want to see the NP and asked when Dr. Patel would be in, and subsequently scheduled to see him 3/23/21. The day before my appointment, 3/22/21 I get a call to reschedule, as Dr. Patel would yet again, be out of the office...or I could see the NP at 9:30. I arrived today, and was told my appointment was tomorrow. I’m done with this physician.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Frederick Eisler – Mar 23, 2021
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