Lone Peak Family Health

Family Medicine • 5 Providers

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Lone Peak Family Health is a medical group practice located in Draper, UT that specializes in Family Medicine.

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  • Portuguese
  • Spanish

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Location

LONE PEAK EMERGENCY

74 E Kimballs Ln Ste 260, Draper UT 84020

CallDirections

(801) 545-8480

Reviews

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Lone Peak Family Health
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Provider Reviews
provider
Family Medicine
Reply
Dr Furnace was recommended to me several years ago and I can highly recommend him to others. Over the years, I have found him to take the time to listen to my concerns and symptoms. He is very knowledgeable, professional and kind. His staff is always welcoming, prompt and courteous.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joyce – Sep 17, 2021
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provider
Family Medicine
Reply
Dr. Robinson was thorough and accommodating of my concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rakesh – Jul 27, 2021
Thank you for taking the time to leave your...Read More
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provider
Family Medicine
Reply
I was,as one can tell from my comments that I was very disappointed in both of my visists. My conclusion was no suprise in at no other patients were waiting to see the MD. I don't know the reason for that unusual circumstance except that others may have recieved the same lack of interest in their previous visits and have decided to go elsewhere for their medical care. I realize this may contadict other's opinions, but it is what it is. As to the agreement below, I am not giving my name as I never recieved treatment, just a couple of "how to" instructions on paper and directions on how to prepare for life's ending, the same.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't explain conditions well
Helpful
Jan 14, 2021
Thank you for your rating. We would like to learn...Read More
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provider
Family Medicine
Reply
You schedule an appointment and take off work and show up and they claim they called you to reschedule but they never called. This is just unacceptable. Save yourself the time and headache and choose a professionally ran office. If I could 0 stars I would.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
No results
Helpful
Dec 10, 2020
Thank you for reaching out and please know we...Read More
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provider
Family Medicine
Reply
Knows it all and doesn't listen. Argued with me every step of the way.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 06, 2020
I am so sorry to hear that you had trouble and...Read More
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provider
Family Medicine
Reply
I looked at some of these 1 star reviews and can't understand who made them, because the dr. Robinson I know, and his assistant Matthew, are two of the best health professionals I have ever had, in all my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christopher – Oct 21, 2020
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provider
Family Medicine
Reply
Now, in 2020 we found out (after my daughter seeing Robinson in 2015 - 2019 and looking over the bloodwork) that he did not diagnose her diabetes!?? Now, diabetes not diagnosed along with lumps on her thyroid?! Save your time and healthcare, because he obviously does NOT know what he is doing and he could miss diagnosing something critical! ???? -Also, he never mentioned her high cholesterol as well!
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Nelsons – Aug 29, 2020
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provider
Family Medicine
Reply
I love Dr. Robinson! After being to over 6 doctors I have never met such a knowledgeable, and kind doctor. He is so open to your opinions, and if he disagrees he's so respectful, and willing to meet you in the middle. Also after seeing over 6 doctors for my Chronic Daily Migraines none them were able to help me, but Dr. Robinson got me on a knew regimen that has significantly decreased my migraines. During the appointment Dr. Robinson never made me feel rushed (I've never felt that happen with a doctor), and was so thorough asking me about my migraines (He asked more questions about my migraines than my Neurologist!). Finally the most impressive thing about Dr. Robinson during the appointment is he asked me "What do you wish to accomplish at this appointment?" I've never had a doctor ask me that or frankly care what my opinion was, but Dr. Robinson did. Seriously he is a miracle worker!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
BV – Jul 29, 2020
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provider
Family Medicine
Reply
Dr Jack was very interested in my concerns about my health issues. He listened And responded to all my questions. Recommended lab work and expedited them so results were back the next day.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Yvonne Beasley – Jul 25, 2020
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provider
Family Medicine
Reply
Dr. Furness took his time to understand my conditions and helped to find the best treatment for me. He did not rush the appointment and made sure to explain everything to me thoroughly. The office staff were also very friendly.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
N – Jul 19, 2020
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provider
Family Medicine
Reply
Six month checkup. Dr. Furness dose a good job o f explaining things to me About my problems. He's bed side manner is great.
What went well
No results
What could be improved
No results
Helpful
Donald Keith – Jun 27, 2020
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provider
Family Medicine
Reply
I had an ingrown toenail and thought I would have to get a referral to a podiatrist. Dr. Robinson took care of it during my appointment without any problem at all
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brad – Jun 19, 2020
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provider
Family Medicine
Reply
Dr. Robinson is a odd and horrible doctor. His staff is terrible and rude. You can wait weeks to get a response on anything and when you ask for something you are given the runaround. He missed my thyroid problems for four years never having felt my thyroid once, I have to make sure I don’t have thyroid cancer now! Then, when my mother had a double mastectomy it was so far above his head to be compassionate and helpful therefore he dismissed her from the office for no given reason. He is extremely immature and should not be practicing. Peoples lives are at risk under his care.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Jun 16, 2020
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provider
Family Medicine
Reply
Pleasant visit. Efficient but thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
lp – Jun 10, 2020
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provider
Family Medicine
Reply
Dr. Furness does not make me feel rushed and listens well. If he does not have an immediate answer to my question, he will get me an answer soon. He takes his time to explain and is easy to understand.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charles Martinez – Jun 08, 2020
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provider
Family Medicine
Reply
Dr. Jack has been my primary doctor for years and I have always felt like he listens, takes the time to explain, and cares for his patients. He is friendly and trustworthy. I know I can count on his advice as sound. Debbie Norton. SANDY, 2020
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
May 28, 2020
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provider
Family Medicine
Reply
Dr Jack has been my primary docter for over thirty years. IN all that time he has given me great service and answered all my questions. I would highly recommend him.
What went well
No results
What could be improved
No results
Helpful
Lynn Kartchner – May 24, 2020
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provider
Family Medicine
Reply
We appreciate all that he does for us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 30, 2020
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provider
Family Medicine
Reply
First, his office staff is great. Always quick to take care of me and answer any questions. Second, Dr. Robinson is always polite and professional. He makes me feel like I’m the only thing important at the time. He doesn’t rush me in and out of visits. I would recommend him to anyone looking for a great caring physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Eddie B. – Apr 29, 2020
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provider
Family Medicine
Reply
Dr. Furness is very knowledgeable, and gave me several options on treatment, along with his recommendation. I was able to get in to see him almost immediately. Everything was very clean and all staff was friendly and helpful. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brandi – Apr 29, 2020
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Frequently Asked Questions

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Contact Us

74 E Kimballs Ln Ste 260

Draper, UT 84020

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