Intermountain Healthcare

Family Medicine, Pediatrics • 8 Providers

Telehealth services available


Intermountain Healthcare is a medical group practice located in Bountiful, UT that specializes in Family Medicine and Pediatrics.

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Reviews

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Intermountain Healthcare
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Provider Reviews
provider
Family Medicine
Reply
Dr Beckstead is a great doctor. The problem with his practice is when you call in to make an appointment you have to leave a message on an answering service if they don't answer the phone. Two years ago in March my wife found a lump on her breast. It ended up being breast cancer and she had to endure a mastectomy, chemo, and radiation. She made repeated calls to get checked starting in March. The answering service returned her calls in June. That's when she had her initial exam. March to June. The cancer had gotten into her lymph nodes. It has been a nightmare.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Apr 22, 2021
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provider
Family Medicine
Reply
He has been my doctor for many years. I feel like he is very knowledgeable and cares about my health. He is an awesome doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rich E – Oct 20, 2020
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Family Medicine
Reply
I have been going to Dr. Blackburn for over 10 years. I love her. She makes me feel like I am the most important person she has to treat. She takes the time to explain everything and discusses other options. I am comfortable discussing anything with her. She does have to enter everything onto the computer but she also gives me a written copy to remind me of the things I need to do before our next visit. I would recommend her to all my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
KaTee – Oct 08, 2019
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Family Medicine
Reply
I saw Dr. Blackburn several years ago with the pregnancy of my first child. I felt I was just another number to her and unfortunately had a negative birth experience with her as well. Wouldn’t recommend.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Sep 20, 2019
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provider
Internal Medicine
Reply
Dr. Horsley has lost his edge. He used to be top drawer, but he seems to have lost his enthusiasm for medical practice. I have to agree with the other reviewer that his medical assistant is not doing him any favors. She seems to repeatedly delay getting referrals to specialists, and makes the entire process very cumbersome and difficult. She the communications channel between the patient and the doctor, and is not reliable in that role. Messages are not always relayed in a timely manner, and phone calls sometimes go unanswered.
What went well
  • Office environment
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Jul 16, 2019
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provider
Family Medicine
Reply
Dr Beckstead has been my primary care for over 10 years so knows me well, yet over the last 2 years has been increasingly unavailable and inattentive to the dozens of specialists reports sent to him. When at an appointment he is so busy typing on the computer he RARELY even looks at you...just smiles and nods his head. SO DISAPPOINTED!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 04, 2019
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provider
Internal Medicine
Reply
I always feel like I'm talking to a computer at my doctor visits. He's very aware of what to not say to avoid litigation and has stated to me that is what is important to him. He memorizes and quotes statistics and is always in a big hurry. He's not interested in me as a person, getting to the root cause of problems, or "thinking outside the box." His staff is HORRIBLE at getting referrals to my insurance company to see other physicians. I have to remind them every time of what to do. I'm done!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Oct 18, 2018
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Family Medicine
Reply
I'm surprised to see some of the negative reviews. I have been seeing Dr. Blackburn for over 10 years now and have always had a good experience. She has always listened thoroughly and explored potential solutions with me for a variety of issues over the years. I wouldn't go to anyone else, unless I move too far away :)
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brad in Farmington – Aug 22, 2018
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Family Medicine
Reply
Dr. Celia Blackburn still remains my favorite physician even after 16 years. She delivered two of my children. I felt safe and well cared for in a very difficult time. She is empathetic and professional. She goes above and beyond. I highly recommend Dr. Celia Blackburn
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michelle Johnson in Millcreek , UT – Jun 22, 2018
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provider
Family Medicine
Reply
Dr kasteler is the best dr I have ever had. He truly cares and let’s your voice be heard. He fully supported my birth plans for 2 pregnancies and helped me achieve the birth I wanted. He has provided wonderful care for my entire family. We make a long drive to see him after we moved but he is worth it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 01, 2018
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provider
Family Medicine
Reply
This Dr. has way to many patients. I felt like a number here.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
West Bountiful, UT – Dec 18, 2017
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provider
Family Medicine
Reply
Great bedside manner. He really cares and listens to his patients!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Layton – Nov 10, 2017
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provider
Pediatrics
Reply
Excellent Dr. takes time to explain everything. Makes sure she talks directly to her patient (my kids) and explains things on their level. Very knowledgeable and make us feel very comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brooke in Woods Cross, UT – Jun 05, 2017
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provider
Family Medicine
Reply
HE TAKES THE TIME TO TALK TO YOU AND FOLLOWS THROUGH TO ENSURE ALL OF YOUR CONCERNS ARE ADDRESSED.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Brad Trent in Bountiful, UT – Nov 03, 2016
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Family Medicine
Reply
I struggle to write negative reviews, but wish I had been warned away from Dr. Blackburn. She was condesending, hurtful and couldn't be bothered to look away from her computer screen and actually have a conversation. I had a couple of tests done, when I called to ask about the results she couldn't be bothered to give me the results. I ended up needing surgery and asked her for information about a surgeon and she was less than helpful. I would not recommend her to anyone I liked.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Angie in Farmington, UT – Sep 01, 2016
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provider
Family Medicine
Reply
Knowledgeable and caring. He takes the time necessary to find out what's going on and communicates clearly. Responds to on-line questions and requests for refills.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Steven Bailey in Centerville, UT – Jul 25, 2016
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provider
Family Medicine
Reply
He is a great doctor that cares about you as a patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Qcolleen in Bountiful, utah – Mar 15, 2016
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Family Medicine
Reply
Dr. Blackburn was by far the worst. After waiting two and a half hours, she was condescending, no help, treated me like a drug addict, was unable to answer any questions, didn't listen, barely looked away from the computer, and was unable to refer a physical therapist. I left extremely frustrated and would never recommend her. If you are looking for a new Doctor, I would suggest to keep looking.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
Brandi Edginton in Bountiful, UT – Feb 17, 2016
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provider
Family Medicine
Reply
Dr David Vande Merwe is a great doctor. I have had him as my primary care doctor going on seven years now. I have complicated chronic diseases and he has treated me and helped me through all kinds of difficulties. Dr. Vande Merwe is very well educated and extremely knowledgable, not to mention his wonderful bedside manner. Dr Vande Merwe is one of the most down-to-earth doctors I have ever met. I highly recommend Dr. Vande Merwe.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Happy Patient in Bountiful, Utah – Jan 20, 2016
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provider
Family Medicine
Reply
Dr. Vande Merwe has been the perfect family doctor. So kind and caring, excellent training and expertise. My wife and I and our seven kids have all received such great care over the years. I can't imagine better care from a family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark in Layton, UT – Dec 30, 2015
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Frequently Asked Questions

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Contact Us

390 N Main St

Bountiful, UT 84010

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